“It’s exciting to work for company that is committed to their employees and clients, encourages continual learning and success and promotes a positive and dynamic working environment.”
CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that we believe it’s all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded by worldwide and regional organizations alike for our pragmatic approach, best practices, and highly skilled workforce. This balance provides the perfect alternative to address the evolving challenges facing you, today and in the future. More than a trusted advisor, CompuCom is your trusted doer.
We impart value to our clients by incorporating international standards, real-world experience and a practical approach to ITIL best practices. Our Integrated Infrastructure Management (IIM™) framework provides the foundation for delivering the industry’s most cost-effective IT consulting, integration and outsourcing services. Headquartered in Dallas, Texas, we serve our clients globally via our certified delivery centers, as well as through our alliances with leading international service delivery providers. Our service delivery associates are well trained and certified so they can help our clients quickly, accurately and thoroughly.
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“The company is continuously growing which brings about exciting opportunities for the motivated employee! I’m happy to have found CompuCom and to work with great people every day!”
We don’t just know IT, we know what makes it great.
At CompuCom, you will have the opportunity to work with some of the best and brightest people in the IT industry. From our leading position in IT Outsourcing, through our extensive partnerships with the top global technology providers, the experience here is different.
CompuCom refers to our people as associates rather than employees, because the definition better fits our culture of individual respect and enforces our joint-team approach. CompuCom seeks to drive high employee performance, retention and engagement with a focus on career development, recognition and rewards, and morale and community building opportunities. CompuCom is committed to staying competitive in the marketplace by attracting high performing people who possess proven results and a thorough understanding of the business. In return, the company provides a competitive compensation package, best in class benefits, plenty of incentives and a team that stands behind its people. Our core value of integrity, win-win, respect for the individual and our commitment to excellence sets us apart from our competitors.
|Our Technical Environment|
At CompuCom, we know what our programmers and engineers want, and we speak your language. You want the ability to work on innovative projects, to work autonomously while still feeling connected to a leading team and to be challenged every single day. We also know that providing a great salary, the right environment and the opportunity to enhance your skills are equally important to you. Luckily, that's exactly what we offer.
|Our Sales Environment|
As a sales leader with CompuCom, you will experience a company that is serious about growth, leadership and building a strong future. CompuCom is committed to staying competitive in the marketplace by attracting high performing sales people who possess proven results and a thorough understanding of the business. In return, the company provides a strong commission plan, plenty of incentives and a team that stands behind its people.
Value means having choices that meet your needs not those of your service provider. Supporting your global workforce requires attention to local values, language, and cultural preferences and practices, as well as to the business-specific complexities surrounding outsourcing.
We operate in the US, Canada, Mexico, Costa Rica, Puerto Rico and India. For IT services that require local delivery, we partner with IT service leaders around the world to make certain you receive services where, when, and how you need them. Our global governance model provides you with streamlined program management, interfaces, accountability and reporting for all facets of service delivery.
CompuCom maintains key business alliances with a select number of global IT service providers. These relationships offer the ability to assemble the right mix of near-shore, offshore, on-site, and remote services to ensure that we are able to meet your requirements no matter where your employees are located.
The benefits of our alliance model include:
- Flexible and collaborative access to a broad range of IT services
- Cost-effective engagements
- Consistency of service quality across all geographies
- Single point-of-contact
- Scalability to meet clients’ changing requirements
- Delivery localization
See the items below to learn more about our international services.
A wide world of talent, right here
Our multicultural group of IT professionals helps us succeed in the global world of information technology by adding their voice, insight and expertise to our company.
Our diverse workforce is what makes us unique.
We have a strong policy of providing equal employment opportunities for all persons regardless of race, color, religion, national origin, gender, age, country of origin, marital status, veteran status, disability status or sexual orientation. All employment decisions, including recruitment, placement, transfer, promotion, training, compensation and termination will be made without regard to these factors.
We are also passionate about giving back to our communities. CompuCom is actively involved in our communities and we provide many opportunities for our employees to participate in a wide range of programs such as: equipment donations, holiday family support and support for community service organizations like Childhaven, Susan G. Komen Foundation and the Humane Society. CompuCom also maintains a "Soda Fund." All proceeds from CompuCom’s soda machines are donated at the end of the year to a charity of choice.
Equal Employment Opportunity/Affirmative Action Statement
It is the policy of CompuCom Systems, Inc. to provide equal employment for all persons regardless of race, color, religion, national origin, ancestry, gender, age, marital status, domestic partner status, veteran status, disability status, genetic information, sexual orientation or any other characteristic protected by applicable federal, state or local laws. All employment decisions including recruitment, placement, transfer, promotion, training, compensation and termination will be made without regard to these factors.
CompuCom is passionate about supporting the communities in which we live and work. We are committed to enhancing the quality of life in these communities by fostering volunteer efforts in national organizations, promoting sustainability programs at all of our corporate location, and supporting international human rights principles.
The CompuCom Cares program focuses on sponsoring philanthropic organizations and events, as well as encouraging and recognizing associates’ participation in volunteerism.
PlanIT CompuCom Sustainability Initiative
CompuCom is committed to improving the world we live in through our “PlanIT CompuCom” initiative. We’ve developed a dedicated program to promote the development and implementation of green projects for our organization, clients and associates – We empower associates to make a change in their professional and personal lives.
PlanIT CompuCom fosters a culture of eco-conscious policies and provides the training for Green-living. Our focus is on initiatives that reduce the consumption of fuel, electricity, and paper materials and ultimately reduce the combined carbon footprint of CompuCom and our clients.
Services and Solutions
Cloud and Virtualization – We are leveraging these new and emerging technologies to dramatically reduce the physical and environmental demands of data centers. Virtualizing servers alone can reduce server energy consumption and floor space by more than 80%.
Intel® vPro™ Technology – We are implementing this technology in our Integrated Infrastructure Management (IIM™) based solutions which can deliver more than $400 in annual per-device TCO savings, while boosting performance and lowering energy cost.
Equipment Disposition Program – We help our clients manage the re-use or disposal of aging assets. We look first at any opportunity to effectively redeploy or sell aging equipment; if those options are not available, we will dispose of equipment in full compliance with rules and regulations.
Optimized Field Dispatch – We optimize the deployment of our field dispatch teams to make certain that we limit miles driven to what is absolutely necessary. In addition, we manage the number of dispatches needed by using self-service, self-healing, and remote support options prior to any dispatch being initiated.
Optimizing Product Shipments – We analyze each shipment to determine the best approach from a carrier standpoint to meet the clients’ specific need, while balancing delivery time and carrier transit times, reducing transportation emissions and costs.
RecommendsPositive OutlookNo opinion of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Flexibility when it come to your schedule and you'll never have to see management, a big plus. The company is not big in micromanage.
Training is not good at all. You'll be thrown out there to work and expected you know everything about the equipment you are working on.
Advice to Management
Seek a better way to train employees, more hands on if possible.
Getting an Interview
Getting an Interview
- Accepted OfferNeutral ExperienceEasy Interview
I applied in-person. The process took 2 days. I interviewed at CompuCom.
Basic knowledge of IT and customer service, okay with a background check, why I wanted to work for the company and if I have knowledge of win7, xp and other OS. Did I ever used migration tools and was I okay lifting over 50lbs.
- How to use a ticketing system Answer Question
Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit www.compucom.com.