Connextions

www.connextions.net

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Connextions

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Connextions Reviews

235 Reviews
1.9
235 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Connextions Chairman and CEO Jack LeFort
Jack LeFort
112 Ratings
  •  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC

    I worked at Connextions

    Pros

    The employees and bosses, the hours and pay, talking, meeting, and growing with your clients.

    Cons

    Dealing with uncompromising clients, and being a long term temp position

    Advice to ManagementAdvice

    I didn't have time but I was working on it

    Recommends
    Positive Outlook
    No opinion of CEO

Connextions Interviews

Updated Jan 13, 2015
Updated Jan 13, 2015

Interview Experience

Interview Experience

48%
23%
27%

Getting an Interview

Getting an Interview

75%
15%
5%

Interview Difficulty

1.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Advocate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Connextions in January 2015.

    Interview Details

    I filled out the app online process took literally 2 days. I filled out app online got "1st interview" (phone) the next day. Pretty much "Here's the job title we don't work around schedules and we start at xx amount per hour do you still want it?" If by desperation you say yes you are scheduled the next day to go to your face to face interview. Someone will take you into a room and ask you the regular questions tell me about a time...all that and then reiterate the hours the pay and then if you say yes again you do your drug test in house!!! and fill out your onboarding paperwork. Lastly your told when to come back to start.

    Interview Questions
    • There weren't any difficult questions I could even go so far to say if I did not know how to answer those questions I could of still had the job.   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
    Neutral Experience
    Easy Interview

Connextions Awards & Accolades

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Additional Info

Website www.connextions.net
Headquarters Orlando, FL
Size 1000 to 5000 Employees
Acquired By UnitedHealth Group
Founded 2001
Type Company - Private
Industry Business Services
Revenue $100 to $500 million (USD) per year
Competitors Convergys

Connextions wants its clients to be connected. The firm helps mostly health insurance and health care providers (but also businesses and the public sector) attract, transact with, and retain consumers through its call centers, software, and fulfillment and supply chain management services. The firm has call centers in Florida, Indiana, and North Carolina that provide customer service, sales, tech support, and licensed personnel, such as insurance agents and registered nurses. It manages more than 54 million consumer interactions each year. Connextions was founded in... More

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