Constant Contact

  www.constantcontact.com
  www.constantcontact.com
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Constant Contact – Why Work For Us?

What we do

One tool, for all your marketing. That’s the Constant Contact Toolkit. Our customers get real results through marketing campaigns like email newsletters, surveys, events, Facebook promotions, online listings, and more. But it’s not just about the product: award-winning support and free marketing resources are there to make the path to success smoother.

Where it all started

Constant Contact was founded as “Roving Software” in 1995, setting up shop in a cramped attic in Brookline, Massachusetts. Back then, email was usually viewed as just a way for friends to communicate online. But our founders saw what it could be: a valuable marketing tool that would help small businesses level the playing field in the battle against big business.

By 2005, we surpassed 50,000 customers. Fenway Park couldn’t hold a crowd that big.

Just two years later we doubled the 50k mark it had taken us a decade to reach—introducing a second product and taking our company public in the process.

In 2009, Constant Contact reached all-new milestones: A third product (Event Marketing), more customers than ever (250,000), and a second office (Loveland, CO).

The next three years saw more new offices (San Francisco, UK) and powerful new products like Social Campaigns, SaveLocal, and SinglePlatform. To support it all, we ramped up our coaching and support operations, adding online chat, email, and tons of local classes and seminars for face—to—face learning.

In 2014, we unveiled our biggest innovation yet: a powerful Toolkit designed to be the all-in-one marketing solution. Through it all, we kept to our mission: to empower small businesses and nonprofits to grow customer relationships and succeed.

What’s next? 

Every day we find new ways to build on our commitment to small businesses. That doesn’t just mean more powerful tools and new services; it’s initiatives like our Small Business Innovation Loft. It’s a free program designed to support startups and help them bring ideas that could benefit small businesses and nonprofits to market. That’s the vision for Constant Contact’s future; more opportunities to revolutionize the formula for small business success.

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Headquartered in Waltham, Massachusetts, with offices in Waltham, MA; Loveland, CO; Delray Beach, FL; San Francisco, CA; New York, NY and London, England, Constant Contact was ranked number 153 on Deloitte's 2009 Technology Fast 500.



​​​​​Our Culture​​​​​

At Constant Contact, we build software products and provide marketing services to make small businesses and nonprofits more successful. So, you could say we have an immediate impact on our neighbors, small business owners, and community. Working at Constant Contacts enables you to feel good about what you do, and you see those positive impacts right away! We love what we do, and we're good at it, too. We earn a lot of recognition, like the 2011 Stevie Awards and Deloitte's Technology Fast 500. Our people are a critical part of our success, and we celebrate our employees with service awards and monthly "Wow" awards to recognize great accomplishments.

We hire people who are able to lead change and focus on results. We tend to be a collaborative, smart, friendly, and innovative bunch. We're big on Social Responsibility, and have volunteer time, an annual charity auction, local scholarships, and more.


Constant Contact has the entrepreneurial culture of a start up, with the resources of a big company. We have an annual Innovation Day, ongoing innovation time (the "Innovation Jam" in our amazing InnoLoft), and Lunch + Learns, and we like to get to get stuff done, fast.

Benefits and Perks

We've got the stuff you'd expect from a great company, like a competitive salary and vacation time, but we've also got some fun perks like big bashes for milestones, free soda, and Beer Cart Fridays. Here's a list:

Financial:

  • Stock Options
  • Employee Stock Purchase Program
  • Generous Time Off
  • 401(k) Match
  • Tuition Reimbursement
  • Health & Life Insurance
  • Domestic Partner Coverage

At Home:

  • Family Friendly Programs
  • Pet Insurance
  • Cell Phone Discounts
  • Gym Discounts
  • Childcare Assistance & Sitter City  Membership
  • Wellness Initiatives
  • Free Constant Contact Account

At Work:

  • Free Soda, Coffee & Tea
  • Beer Cart Fridays
  • Bashes for Milestones
  • Service Awards & Recognition
  • Innovation Jams
  • Company-Wide Meetings (Stay Informed & Ask Questions! We love when our employees do that)
  • Lots and lots of free food
  • Opportunities to make a difference through company-wide fundraisers and auctions, employee giving events, and planned time away with your team to volunteer with nonprofits and community groups

Follow us: @CTCTCareers

Check out #CTCTlife on Twitter, Pinterest, and Instagram

Apply: jobs.constantcontact.com

​​​​​​​​Company History​​​​​​​​​​


Constant Contact®, Inc. was incorporated as Roving Software in 1995 and began operations in 1998. The goal was to develop an affordable, easy-to-use email marketing tool—to help small businesses build successful, lasting customer relationships. With Constant Contact, small organizations can communicate with current customers and members easily and affordably, build loyalty, and generate repeat business.


Constant Contact has since grown from a small start-up to a leading provider of email marketing and online survey tools for small businesses, associations, and nonprofits by focusing on our customer's satisfaction and needs with helpful, personal coaching. In 2004, we changed our name from Roving Software to Constant Contact, leveraging the success of the service and brand. In October 2007, Constant Contact completed its initial public offering and shares of its common stock began trading on the NASDAQ Global Market under the symbol CTCT.


Today, more than 500,000 customers worldwide from all types of small businesses and organizations—from retail, restaurants, and spas to business services, consultants, nonprofits, and associations—use Constant Contact for Email Marketing, Event Marketing, Online Surveys, and Social Media Marketing.



Constant Contact named one of Deloitte’s Technology Fast 500™.

Constant Contact named one of the 100 Small Business Influencer 2011 Champions

  • Honorable mentions: Gail Goodman, Julie Niehoff & Wendi Caplan-Carroll


Stevie Award for “Best Overall Company of the Year” at the 2011 American Business Awards.


The Business Journals named Constant Contact the seventh-ranked business-to-business brand in the United States.

Winner of Best in Biz Awards for “Best Overall Company of the Year”

Spamhaus Block List honored Constant Contact with a Spamhaus Whitehat Network Silver Award for the company’s work in compliance and for limiting email spam with its customers.


SCORE’s 2011 Lou CampanelliAward given to Gail Goodman.


The Massachusetts Innovation & Technology Exchange inducted Gail Goodman into its MITX Innovation Hall of Fame.


The Boston Globeselected Gail Goodman as one of the top 30 innovators in Massachusetts in 2011.


Boston Business Journal’s “Power 50” list of most influential Bostonians included Gail Goodman.


Boston Business Journal’s “Top 100 Women Led Businesses” included Constant Contact at number 11.


CIO Magazine’s 25th Annual CIO 100 Awards


Steve Awards for Sales & Customer Service 2012.

  • Silver for Sales Department of the Year- Computer Service
  • Customer Service Department of the Year-Computer Software


BtoBSocial Media Marketing Awards

  • “Best Use of Facebook”
  • “Best Use of Twitter”

The Communicator Awards- Award of Excellence, website category for Quickstarter


Constant Contact Photos

Constant Contact Reviews

115 Reviews
3.4
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Constant Contact Chairman, President, and CEO Gail F. Goodman
Gail F. Goodman
94 Ratings
  1. 1 person found this helpful  

    Amazing Place to Work, Easily One of Boston's Best Companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Constant Contact full-time for more than 3 years

    Pros

    I've been employed at Constant Contact for about 4 years and never have I seen a company that is so committed and focused on it's employees and it's customers. Constant Contact "gets it". It's one of the few companies that understands that it's all about the employees and customers. The company culture is amazing, everything is transparent and out in the open. The company employees really good people, not just talented people, but people who know how to work as part of a team and are really mission driven. It's really hard to explain but it's similar to what you would see in a west coast company like Facebook or Google, Constant Contact just doesn't get the publicity that those companies do and they don't brag about it. Constant Contact has all the workplace perks that the Sillicon Valley companies have (lots of food, lots of fun, amazing perks like on-site massages, manicures, beer cart fridays, bashes for company milestones, bi-weekly company wide meetings led by the CEO) This is a growing company with a really bright future and it's care and respect for both it's employees and customers really can't be put into words. You have to see it to believe it. The company has also grown countless numbers of employees and is a great place to develop and expand your career.

    Cons

    No real cons and not a lot ot complain about, I'd say because the company values it's employees so much, sometimes it appears that everyone has an opinion or there are two many cooks in the kitchen. Also, the company's acquisition of Singleplatform has put a great deal of stress on it's existing employees. This is something that management is figuring out.

    Advice to ManagementAdvice

    Constant Contact needs to invest in internal systems and technology to keep up with it's growth and keep teams and employees connected throughout all of it's office locations now. (Example, Remote offices in SF and NY, etc)

    Recommends
    Positive Outlook
    Approves of CEO

Constant Contact Interviews

Updated Sep 9, 2014
Updated Sep 9, 2014

Interview Experience

Interview Experience

66%
12%
20%

Getting an Interview

Getting an Interview

36%
19%
15%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took 4+ weeks - interviewed at Constant Contact.

    Interview Details

    The recruiting department is organized and professional. The primary contact in recruiting sent an interview schedule including interviewer names and titles. This was helpful to prepare in advance for what might be asked.

    The first round interviewers were peer managers, directors, and other leaders in the organization. The interview team asked questions around fit, previous accomplishments, and challenges. A recruiting team member took me to the cafeteria to grab lunch and take it back to the interview room so I could have some time to myself and prepare for the afternoon.

    The recruiter reached out the same week to schedule a second round for the following week with other managers and team members in the teams that I'd manage. Some interviews were with two interviewers, and the team interviews were with all available members. This helped me to understand the team dynamics and it was helpful for them to meet me and ask their own questions.

    Overall, the people I met with were welcoming and the process was timely and concise.

    Interview Questions
    • The director created work related business cases to estimate and identify risks and prioritized tasks with the teams I'd manage. This was a great way to see how we'd work together under a time constraint and for the interview team to see how I'd fit into the company culture.   Answer Question
    Accepted Offer
    Positive Experience

Constant Contact Awards & Accolades

Something missing? Add an award
Customer Service Department of the Year – Computer Hardware & Computer Services (Bronze), The Stevie Awards, 2014
Globe 100 Rankings, The Boston Globe, 2013
Top 100 Small Business Influencer, Small Business Trends & Small Business Technology, 2013
Best Overall Company of the Year, Best in Biz Awards, 2011
Most Admired Technology Company in Massachusetts, Boston Business Journal, 2013
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Additional Info

Website www.constantcontact.com
Headquarters Waltham, MA
Size 1000 to 5000 Employees
Founded 1998
Type Company - Public (CTCT)
Industry Business Services
Revenue $100 to $500 million (USD) per year

The tools. The people. The drive to help small business do more business.

We’re pretty lucky here at Constant Contact: every day, we come to work knowing what we do helps our customers bring their passions to life. Our employees are committed to creating products and services that get small businesses the results they need, and it’s that commitment that drives our own...
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Mission: To empower small businesses and nonprofits to grow customer relationships and succeed.

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