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Constant Contact – Why Work For Us?

What we do

We create great, easy-to-use tools that help small businesses and nonprofits do online marketing—and get amazing results. But we don’t just offer tools to help them create email newsletters, surveys, events, Facebook promotions, online listings, and more. We also provide the award-winning support and free marketing resources to help them use them effectively and successfully.

Where it all started

Constant Contact was founded as “Roving Software” in 1995, in a cramped attic in Brookline, Massachusetts. Back then, email was just a way for friends to communicate online. But our founders saw what it could be: a valuable marketing tool that would help small businesses level the playing field in the battle against big business.

But we didn’t just stop at email. We added online surveys, event management, social campaigns, local deals, and online listings management.

It probably goes without saying, but we left that attic a long time ago. Headquartered in Waltham, Massachusetts, we also call Colorado, Florida, New York City, San Francisco, and London home as well.

To support it all, we ramped up our coaching and support operations, adding online chat, email, and tons of local classes and seminars for face-to-face local learning. It’s what sets us apart from our competition in a really major way.

Through it all, we kept to our mission: to empower small businesses and nonprofits to grow customer relationships and succeed.

What’s next? 

Every day we find new ways to build on our commitment to small businesses. That doesn’t just mean more powerful tools and new services; it’s initiatives like our Small Business Innovation Loft. It’s a free program designed to support startups and help them bring ideas that could benefit small businesses and nonprofits to market. That’s the vision for Constant Contact’s future; more opportunities to revolutionize the formula for small business success.


​​​​​Our Culture​​​​​

At Constant Contact, we build software products and provide marketing services to make small businesses and nonprofits more successful. So you could say we have an immediate impact on our neighbors, small business owners, and community. When you work at Constant Contact, you’ll always feel good about what you do, and you’ll see those positive impacts right away! We love what we do, and we're good at it, too. We earn a lot of recognition, like Stevie Awards and Deloitte's Technology Fast 500. Our people are a critical part of our success, and we celebrate our employees with service awards, monthly "Wow" awards to recognize great accomplishments, and sometimes at the spur of the moment, just because.

We hire seriously awesome people who are able to lead change and focus on results. We tend to be a collaborative, smart, friendly, and innovative bunch. We're big on social responsibility, and have volunteer time, an annual charity auction, local scholarships, and more.

We like to say we have the entrepreneurial culture of a start up, with the resources of a big company. And we put our money where our mouth is with regular Innovation Jams, our amazing InnoLoft), collaborative workspaces, informative Lunch + Learns, and more. We like to get cool stuff done, fast. So if you want a once-in-lifetime opportunity to put your career in the fast lane, we want to talk to you.

Benefits and Perks

We've got the stuff you'd expect from a great company, like a competitive salary, unlimited vacation time, and standing desk options. But we've also got some fun perks like big parties for milestones, free soda and coffee, and occasional lunches—and don’t forget to ask us about Beer Cart Fridays. Here's a list:

Financial:

  • Stock Options
  • Employee Stock Purchase Program
  • Generous Time Off
  • 401(k) Match
  • Optional Flexible Spending Account
  • Tuition Reimbursement
  • Health & Life Insurance
  • Domestic Partner Coverage

 

At Home:

  • Family Friendly Programs
  • Pet Insurance
  • Cell Phone Discounts
  • Gym Discounts
  • Childcare Assistance & Care.com Membership
  • Rocket Lawyer Membership
  • Wellness Initiatives
  • Free Constant Contact Account
  • Employee Assistance Program

 

At Work:

  • Free Soda, Coffee & Tea
  • Beer Cart Fridays
  • Parties for Milestones
  • Service Awards & Recognition
  • Innovation Jams
  • Company-Wide Meetings (Stay informed & ask questions! We love when our employees do that)
  • Lots and lots of free food
  • Opportunities to make a difference through company-wide fundraisers and auctions, employee giving events, and planned time away with your team to volunteer with nonprofits and community groups

 

Follow us: @CTCTCareers

Check out #CTCTlife on Twitter, Pinterest, and Instagram

Apply: jobs.constantcontact.com

​​​​​​​​Company History​​​​​​​​​​

Constant Contact®, Inc. began as Roving Software in 1995. The goal was to develop an affordable, easy-to-use email marketing tool for small businesses to build successful, lasting customer relationships. With Constant Contact, small organizations can communicate with current customers and members easily and affordably, build loyalty, and generate repeat business.

Constant Contact has since grown from a small start-up to the leading provider of email marketing and online survey tools for small businesses, associations, and nonprofits by focusing on our customers’ satisfaction and needs with helpful, personal coaching. In 2004, we changed our name from Roving Software to Constant Contact, leveraging the success of the service and brand. In October 2007, Constant Contact completed its initial public offering and shares of its common stock began trading on the NASDAQ Global Market under the symbol CTCT.


Today, more than 600,000 customers worldwide from all types of small businesses and organizations—from retail, restaurants, and spas to business services, consultants, nonprofits, and associations—use Constant Contact for email marketing, event marketing, online surveys, social media marketing, local deals and online listings management.



Constant Contact named one of Deloitte’s Technology Fast 500™.

Constant Contact named one of the 100 Small Business Influencer 2011 Champions

  • Honorable mentions: Gail Goodman, Julie Niehoff & Wendi Caplan-Carroll


Stevie Award for “Best Overall Company of the Year” at the 2011 American Business Awards.


The Business Journals named Constant Contact the seventh-ranked business-to-business brand in the United States.

Winner of Best in Biz Awards for “Best Overall Company of the Year”

Spamhaus Block List honored Constant Contact with a Spamhaus Whitehat Network Silver Award for the company’s work in compliance and for limiting email spam with its customers.


SCORE’s 2011 Lou CampanelliAward given to Gail Goodman.


The Massachusetts Innovation & Technology Exchange inducted Gail Goodman into its MITX Innovation Hall of Fame.


The Boston Globeselected Gail Goodman as one of the top 30 innovators in Massachusetts in 2011.


Boston Business Journal’s “Power 50” list of most influential Bostonians included Gail Goodman.


Boston Business Journal’s “Top 100 Women Led Businesses” included Constant Contact at number 11.


CIO Magazine’s 25th Annual CIO 100 Awards


Steve Awards for Sales & Customer Service 2012.

  • Silver for Sales Department of the Year- Computer Service
  • Customer Service Department of the Year-Computer Software


BtoBSocial Media Marketing Awards

  • “Best Use of Facebook”
  • “Best Use of Twitter”

The Communicator Awards- Award of Excellence, website category for Quickstarter

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Globe 100 (Top Performing Public Companies in Massachusetts), The Boston Globe, 2012

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Globe 100 Rankings, The Boston Globe, 2013

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Top 100 Small Business Influencer, Small Business Trends & Small Business Technology, 2013

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Most Admired Technology Company in Massachusetts, Boston Business Journal, 2013

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Customer Service Department of the Year – Computer Hardware & Computer Services (Bronze), The Stevie Awards, 2014

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Best New Product of the Year (SMB), Gold, Best in Biz Awards, 2014

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Customer Service Department of the Year (Bronze), The Stevie Awards, 2015

Constant Contact Reviews

3.6
Rating Trends
Recommend to a friend
Approve of CEO
Constant Contact Chairman, President, and CEO Gail F. Goodman
Gail F. Goodman
116 Ratings
  • Featured Review

    Best Company I've ever worked at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director Marketing
    Current Employee - Senior Director Marketing

    I have been working at Constant Contact full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people, the culture and the mission to help small business are what make this place so special. The people who work here are incredibly smart and talented. The culture is all about creating a workplace environment that puts people and work life balance first. How do you not feel great at the end of the day helping small businesses succeed!

    Cons

    Been here over five years and been thru many ups and downs as with any company and frankly I'm really hard pressed to come up with any cons. This is a special place to work and I wouldn't trade it for anything.

    Advice to Management

    Continue to Keep to the main thing.


Constant Contact Interviews

Interview Experience

Interview Experience

66%
11%
21%

Getting an Interview

Getting an Interview

28%
23%
21%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Senior Manager Interview

    Anonymous Interview Candidate in Waltham, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeksinterviewed at Constant Contact (Waltham, MA).

    Interview

    Extremely organized, panel carefully selected and appropriate for the position. HR handled transitions well, took the time to provide a tour and explain highlights about the organization. Overall, an extremely encouraging experience.

    Interview Questions

    • Projects or initiatives that I've worked on that did not succeed.   Answer Question

Constant Contact Awards & Accolades

Something missing? Add an award
Customer Service Department of the Year – Computer Hardware & Computer Services (Bronze) , The Stevie Awards, 2014
Globe 100 Rankings , The Boston Globe, 2013
Top 100 Small Business Influencer , Small Business Trends & Small Business Technology, 2013
Best Overall Company of the Year , Best in Biz Awards, 2011
Best New Product of the Year (SMB) - Gold , Best in Biz Awards, 2014
Show More

Additional Info

Website www.constantcontact.com
Headquarters Waltham, MA
Size 1000 to 5000 Employees
Founded 1998
Type Company - Public (CTCT)
Industry Business Services
Revenue $100 to $500 million (USD) per year
Competitors Cimpress, Eventbrite, MailChimp

The tools. The people. The drive to help small business do more business. We’re pretty lucky here at Constant Contact: every day, we come to work knowing what we do helps our customers make more money, open a second location, spend more time with their kids, and let them live their dreams and be their own boss. Our employees are committed to creating marketing products ... More

Mission: To empower small businesses and nonprofits to grow customer relationships and succeed.

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