Consumer Cellular

www.consumercellular.com
Employer Engaged

Consumer Cellular – Why Work For Us?

undefined

Consumer Cellular is a nationwide provider of cellular phones and services. Our goal is to provide simple, high-quality phones, plans and services for affordability, ease of use and guaranteed satisfaction. Each day we strive to reach that goal by remembering three words: simplicity, excellence, friendliness.

Simpler is better.

Life is complicated enough without complex phone plans. Our mission is to make the benefits of cellular phones easier and less expensive for you to enjoy. How? By offering plans that are easy to understand and easy to change. By offering phones designed for ease of use and affordability. And by not requiring long-term contracts or surprising you with hidden charges.

Excellent value.

We believe you deserve the highest quality at the best prices. We offer flexible service plans that fit different needs and budgets, nationwide coverage, and a no-risk, 100% money-back guarantee. We offer affordable phones from the world's top manufacturers. You get anytime, anywhere minutes — and can share those minutes with family members. Plus, Consumer Cellular offers a free automated Usage Alerts service that monitors your usage and lets you know whenever you're close to your plan's included minutes, giving you time to upgrade to avoid overage charges. And if you belong to AARP you receive special discounts and offers!

Friendly service.

It's all about our relationship with you. With nothing more than a phone call to our helpful service people — all 100% based in the U.S. — or a visit to our website, you can adjust your plan at any time, or even cancel it, with no penalties or hassles. We want to earn your business every day, not force you to stay because you signed a contract. We're proud of the friendly, problem-solving people we hire, and we think you will be, too.

We're here for you.

We look out for our customers. Other vendors promote unlimited cell usage, even if you end up paying for service you don't need or use. Because we let you upgrade at any time and our automated Usage Alerts remind you when it's time to upgrade — even temporarily — you have more control over your usage and your cell phone charges. Plus, if you refer a friend to us both you and your friend are eligible to receive $10 off your next bill.

undefined

Working at Consumer Cellular is both challenging and rewarding. To achieve our goals, we find the absolute best talent and then nurture a highly productive and entrepreneurial environment. Each one of our team members makes a valuable contribution toward creating the atmosphere and focus that will help us to continue our phenomenal growth.

We work hard and are energized by the excitement of creating innovative products and services that are valued by our customers. We also value the communities where we work and are proud to have sites in three locations:

  • Phoenix, Arizona – Contact Center
  • Redmond, Oregon – Contact Center
  • Portland, Oregon – Headquarters & Contact Center

And we are always looking for good people. If you possess outstanding skills, creativity, and dedication, please check back often, as our rapid growth means that we are consistently expanding our workforce.

Consumer Cellular Photos

Consumer Cellular Reviews

39 Reviews
2.8
39 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
John Marick
22 Ratings
  • Featured Review

     

    The Company That Keeps Giving!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Consumer Cellular full-time (more than 3 years)

    Pros

    Consumer Cellular is a great company to work for! I have never felt so appreciated for the job I do every day. Positive encouragement from my Supervisor, and being part of a supportive team; also, the pay and benefits are excellent.

    Really is a company that cares about its employees and like to give back to the community.

    Cons

    Be prepared for lots of change. This is pretty typical for a company that is growing, so need to be pretty flexible.

    Advice to ManagementAdvice

    Keep up the good work! Try to keep that small company environment despite all the growth.

    Recommends
    Positive Outlook
    Approves of CEO

Consumer Cellular Interviews

Interview Experience

Interview Experience

42%
57%
0%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

1.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative I Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took a weekinterviewed at Consumer Cellular in May 2014.

    Interview Details

    First, a phone interview, then a group interview, I was offered the job later on the same day of the group interview. Basic interview questions by a panel. This was a very basic type of group interview via panel.

    Interview Questions
    Negotiation Details
    There was no negotiation, the rate was $13.40 hourly
    Accepted Offer
    Easy Interview

Consumer Cellular Awards & Accolades

Something missing? Add an award
The 100 Best Green Companies to Work For in Oregon, Oregon Business Magazine, 2013
100 Fastest Growing Companies, Portland Business Journal, 2013
Top Companies to Work for in Arizona, CareerBuilder, 2013
Top Workplaces -- Midsize, The Oregonian, 2013
100 Best Companies to Work For, Oregon Business Magazine, 2014
Show More

Additional Info

Website www.consumercellular.com
Headquarters Portland, OR
Size 1000 to 5000 Employees
Founded 1995
Type Company - Private
Industry Telecommunications
Revenue $500 million to $1 billion (USD) per year

Work at Consumer Cellular? Share Your Experiences

Consumer Cellular

 
Click to Rate
or