Consumer Cellular – Why Work For Us?

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WHO'S CONSUMER CELLULAR?
Consumer Cellular is one of the most established operators of cellular phone service in the U.S. Our Portland, Oregon-based company is privately held and has experienced an average of 30% growth every year for the past six years. By 2015, we served 1.7 million customers nationwide and are up to more than 1,200 employees. We were also named one of Oregon’s Most Admired Companies by the Portland Business Journal.

Consumer Cellular was honored in 2014 as one of the fastest growing private businesses in the nation by Inc. Magazine — our sixth consecutive year earning a spot on their prestigious Inc. “Top 5,000” list. We were also recently named one of the Fastest Growing Private Companies by the Portland Business Journal.

PROVIDING MOBILE SERVICES WE CAN ALL RELY ON.
In just 20 years, Consumer Cellular soared to success by keeping mobile communications simple, affordable and free of contracts. Unlike typical nationwide providers of cellular phones and services, we’re family-owned and operated. Despite dramatic growth, we’ve kept our small-business culture. It’s as true to our brand now as when we opened our doors in 1995.

We’re smaller, easy going and like it that way. We bet you will, too. Inside our doors, you’ll find straight-up friendly people and jobs with growth potential. Our four locations now support nearly two million customers — and all from within the USA. We’re marketed through AARP, Target and Sears where simplicity and affordability are key.

UNRIVALED, AWARD-WINNING CUSTOMER SERVICE.
Consistently rated highly by Consumer Reports, PC Magazine and Nielsen, Consumer Cellular offers flexible plans that comfortably align with our customers’ needs and tastes. Come join our team. Feel proud knowing you’re part of a great company with high integrity. And, grow fast with us.


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OUR STRAIGHTFORWARD APPROACH.
We’re privately owned, proud of it and know how to make work fun. While known for being family-oriented and friendly, we’re also casual while professional in our interactions with the public.

ALWAYS MINDFUL OF THE CONSUMER AND OUR EMPLOYEES.
Consumer Cellular was one of the first companies to offer affordable cellphone service to all, not just a privileged few. We stay ahead of their needs, and this mindset remains evident in how we invest in our employees, too. At Consumer Cellular, you can count on the reward of our success with:

  • Great benefit packages
  • Higher than industry-standard wages
  • Special deals on cellular service for employees plans
  • 100% paid employee insurance plans

EMPLOYEE TRAINING & DEVELOPMENT.
We can’t grow if you don’t, so we’ll constantly work to help you advance your career from every angle:

  • Actively promoting from within 
  • On the job training and development
  • Tuition reimbursement program
  • One-on-one mentoring to help you reach goals
  • Rewarding top performers and “all stars”

OUR PLEASANT WORK ENVIRONMENT.
We maintain the kind of casual and upbeat workplace employees prefer. For the fifth year in a row, Consumer Cellular has been recognized as one of the “100 Best Companies to Work” For in the state of Oregon by Oregon Business Magazine. In June of 2013, Consumer Cellular was selected by CareerBuilder as one of the "Top Companies to Work for in Arizona."

Join us and you can take part in our employee appreciation events, frequent department lunches, barbeques and more. You may even want to become a regular on one of our company sports teams or attend the games.


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ADVANCE YOUR CAREER HERE. 
To achieve our goals and rapid growth, we rely upon hiring honest and industrious, friendly people with strong written and oral communication skills. Every single team member greatly contributes in creating the atmosphere and focus that foster our remarkable growth. Rest assured — you’ll indeed join a great group of self-motivated colleagues.

Working at Consumer Cellular is both challenging and rewarding. We thrive from the excitement of creating innovative products and services that are truly valued by our customers.

THE THREE COMMUNITIES WHERE WE WORK.
Portland, Oregon is home to our Corporate Headquarters and founding office. In addition to hosting our contact center, Headquarters is where you’ll find the company’s billing, IT, retail and marketing teams. Product packing, shipping and storage are also located at our nearby Portland distribution center.

Our largest office currently, the Redmond, Oregon contact center, opened in August 2012 and continues to flourish. The Phoenix, Arizona contact center opened in 2010, is rapidly growing and poised to become our largest office.

We’re always looking for wholesome people who are great at assisting our distinct customer base. If you possess outstanding skills, creativity and dedication, please check back often to view the latest openings.



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COMMUNITY INVOLVEMENT — THE CONSUMER CELLULAR WAY.
As a close-knit company, Consumer Cellular loves to engage and support the world around us. It’s a key component of our core value. As an employee, your involvement with local and national charities will be encouraged, and we’ll gladly match your donations or volunteer time up to $250 per year. It’s a win-win.

In 2014 alone:

  • We made over $700,000 in charitable donations and over 1,890 volunteer hours
  • Donated 276 pints of blood, impacting 828 lives
  • 482 employees participated in local Race for the Cure/Heaven Can Wait events, raising $18,978 for breast cancer awareness
  • Donated $12,954 in school supplies to local teachers and students
  • Collected 35,746 pounds of food in our Fill the Bag canned food drive
  • Donated $150,000 each to Wounded Warrior Project, American Cancer Society and St. Jude’s Children’s Research hospital.These organizations were chosen by employee vote when we reached 1.5 million customers.

We also believe in a sustainable future and have:

  • Donated $450,000 to the National Parks Conservation Association on behalf of our customers who switched to e-billing
  • Recycled over 33,000 used phones and 95% of our shipping by-products
  • Have Green Team committees at each location to brainstorm ideas and areas where we can continue to reduce our carbon footprint

Grow fast with Consumer Cellular. Learn about our current openings and apply today.



Consumer Cellular Reviews

3.1
Rating Trends
Recommend to a friend
Approve of CEO
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John Marick
38 Ratings
  • Featured Review

    Helpful (2)

    The Company That Keeps Giving!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumer Cellular full-time (More than 3 years)

    Pros

    Consumer Cellular is a great company to work for! I have never felt so appreciated for the job I do every day. Positive encouragement from my Supervisor, and being part of a supportive team; also, the pay and benefits are excellent. Really is a company that cares about its employees and like to give back to the community.

    Cons

    Be prepared for lots of change. This is pretty typical for a company that is growing, so need to be pretty flexible.

    Advice to Management

    Keep up the good work! Try to keep that small company environment despite all the growth.


Consumer Cellular Interviews

Interview Experience

Interview Experience

47%
52%
0%

Getting an Interview

Getting an Interview

88%
5%
5%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 days. I interviewed at Consumer Cellular in June 2015.

    Interview

    Phone screen on Monday, then personal interview Tuesday, offer extended and accepted by Friday of same week! Easy and painless...VERY efficient. Do your homework-- know the product & service offering, history, and customer demographics. Proud company with amazing potential!

    Interview Questions

    • heavy emphasis on transportation concerning location and ability to commute to meet attendance goal   Answer Question

Consumer Cellular Awards & Accolades

Something missing? Add an award
100 Best Companies to Work For , Oregon Business Magazine, 2014
Lighthouse Award - Fastest Growing Company 5 Consecutive Years , Portland Business Journal, 2014
100 Best Companies to Work For in Oregon , Oregon Business Magazine, 2015
Fastest Growing Private Companies in Oregon , Portland Business Journal, 2015
The 100 Best Green Companies to Work For in Oregon , Oregon Business Magazine, 2013
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Additional Info

Website www.consumercellular.com
Headquarters Portland, OR
Size 1000 to 5000 Employees
Founded 1995
Type Company - Private
Industry Telecommunications
Revenue $25 to $50 million (USD) per year

We’re smaller, easy going and like it that way. We bet you will, too. Inside our doors, you’ll find straight-up friendly people and jobs with growth potential. Our four locations now support nearly two million customers — and all from within the USA. Grow fast with Consumer Cellular.

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