Consumer Cellular is a nationwide provider of cellular phones and services. Our goal is to provide simple, high-quality phones, plans and services for affordability, ease of use and guaranteed satisfaction. Each day we strive to reach that goal by remembering three words: simplicity, excellence, friendliness.
Simpler is better.
Life is complicated enough without complex phone plans. Our mission is to make the benefits of cellular phones easier and less expensive for you to enjoy. How? By offering plans that are easy to understand and easy to change. By offering phones designed for ease of use and affordability. And by not requiring long-term contracts or surprising you with hidden charges.
We believe you deserve the highest quality at the best prices. We offer flexible service plans that fit different needs and budgets, nationwide coverage, and a no-risk, 100% money-back guarantee. We offer affordable phones from the world's top manufacturers. You get anytime, anywhere minutes — and can share those minutes with family members. Plus, Consumer Cellular offers a free automated Usage Alerts service that monitors your usage and lets you know whenever you're close to your plan's included minutes, giving you time to upgrade to avoid overage charges. And if you belong to AARP you receive special discounts and offers!
It's all about our relationship with you. With nothing more than a phone call to our helpful service people — all 100% based in the U.S. — or a visit to our website, you can adjust your plan at any time, or even cancel it, with no penalties or hassles. We want to earn your business every day, not force you to stay because you signed a contract. We're proud of the friendly, problem-solving people we hire, and we think you will be, too.
We're here for you.
We look out for our customers. Other vendors promote unlimited cell usage, even if you end up paying for service you don't need or use. Because we let you upgrade at any time and our automated Usage Alerts remind you when it's time to upgrade — even temporarily — you have more control over your usage and your cell phone charges. Plus, if you refer a friend to us both you and your friend are eligible to receive $10 off your next bill.
Working at Consumer Cellular is both challenging and rewarding. To achieve our goals, we find the absolute best talent and then nurture a highly productive and entrepreneurial environment. Each one of our team members makes a valuable contribution toward creating the atmosphere and focus that will help us to continue our phenomenal growth.
We work hard and are energized by the excitement of creating innovative products and services that are valued by our customers. We also value the communities where we work and are proud to have sites in three locations:
- Phoenix, Arizona – Contact Center
- Redmond, Oregon – Contact Center
- Portland, Oregon – Headquarters & Contact Center
And we are always looking for good people. If you possess outstanding skills, creativity, and dedication, please check back often, as our rapid growth means that we are consistently expanding our workforce.
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- Featured Review
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Consumer Cellular full-time (more than 3 years)Pros
Consumer Cellular is a great company to work for! I have never felt so appreciated for the job I do every day. Positive encouragement from my Supervisor, and being part of a supportive team; also, the pay and benefits are excellent.
Really is a company that cares about its employees and like to give back to the community.Cons
Be prepared for lots of change. This is pretty typical for a company that is growing, so need to be pretty flexible.Advice to ManagementAdvice
Keep up the good work! Try to keep that small company environment despite all the growth.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took a week – interviewed at Consumer Cellular in May 2014.Interview Details
First, a phone interview, then a group interview, I was offered the job later on the same day of the group interview. Basic interview questions by a panel. This was a very basic type of group interview via panel.Interview Questions
Negotiation DetailsThere was no negotiation, the rate was $13.40 hourlyAccepted OfferEasy Interview
- There were no difficult or unexpected answers. Answer Question