Headquarters Yonkers, NY
Size 500 to 999 Employees
Type Nonprofit Organization
Industry Media

We want all consumers to be empowered to protect themselves in the marketplace. We don't accept advertising from anyone, and pay for every single one of the products we test. We are not beholden to any commercial interest, and all of our income comes from the sale of our flagship magazine Consumer Reports and our website ConsumerReports.org, along with other information... More

Mission: Test, Inform, Protect, Connect!

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Consumer Reports – Why Work For Us?

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When confronted with critical decisions about the products and services that matter most, consumers are bombarded with an onslaught of marketing, advertising, opinions, and options. That’s why for nearly 80 years, Consumer Reports has empowered consumers with the knowledge they need to make better and more informed choices—and has battled in the public and private sectors for safer products and fair market practices.

In short, we are dedicated to one enduring idea: Unleashing the world-changing power of consumers.

Formed as an independent, nonprofit organization in 1936, Consumer Reports serves consumers through unbiased product testing and ratings, research, journalism, public education, and advocacy. We stand firmly behind the principle that consumer products and services must be safe, effective, reliable, and fairly priced. We insist that manufacturers, retailers, government agencies, and others be clear and honest. We advocate for truth and transparency wherever information is hidden or unclear. We push companies to quickly address and remedy issues with their products and services.

Unconstrained by advertising or other commercial influences, we have relentlessly exposed landmark public health and safety issues and have strived to be a catalyst for marketplace changes. These issues have included increasing use of seat belts, reducing hospital-acquired infections, underscoring the dangers of cigarettes, spotlighting food- and water-safety issues, identifying vehicle-safety risks, advocating for consumer-finance protections and access to health care, and much more.

We connect with consumers through many channels, including our flagship Consumer Reports magazine and ConsumerReports.org website, the policy and advocacy work of Consumers Union, the money-savvy insights of ShopSmart magazine, and a range of issue-specific publications and campaigns. Our experts put thousands of products to the test each year in our 50 state-of-the-art labs and 327-acre automotive testing track. Advocates in offices across the United States engage with more than 1 million online activists to push for improvements in the consumer marketplace. Our Technology Innovation Center in New York City develops new concepts for consumer-focused products and services. And our annual survey of more than 1 million subscribers captures vital feedback on purchasing decisions, experiences and shopping habits, helping us further our work to inform and protect.

Across everything we do, Consumer Reports unites impartial, trustworthy guidance with nearly eight decades of unwavering commitment to helping consumers make informed decisions. By solely focusing on the needs of consumers now and in the future, Consumer Reports serves as the gold standard for information and advocacy. Ultimately, our success lies in being a voice for—and giving a voice to—consumers.

Working at Consumer Reports

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Employees say it's “OK”   38 ratings


38% Approve of the CEO   11 ratings

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Jim Guest


Huge Changes Underway

  Current Employee in Yonkers, NY

Pros: I love the mission of the company and I love working for a non-profit. We have some really great, super smart longstanding employees as well as some new hires that have really raised the bar. We have just had our best year financially in quite… Full Review

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Intern Intern - Hourly

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Associate Director

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Accepted Offer – Interviewed in Yonkers, NY – Reviewed Aug 17, 2013

Interview Details – Applied online and received a call-back with-in a week. I had one afternoon of interviews with 3-4 people (1 HR, 1 Manager, 2 Project Leaders). Questions were typically about my interpretation of project results, my ability to diagnose errors, and some personal interest questions. I was offered the…Full Interview

Interview Question:
A project leader asked me to explain my interpretation of a test procedure. Answer Question

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