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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Container Store full-time (more than 3 years)Pros
Wonderful co-workers, pay above most retail average, fabulous discount, interesting and dynamic work environment, never boring. Love Gift Wrap Wonderland !!!Cons
Not a lot of full-time positions, some difficult hours (but fully disclosed in interview process), some questionable management practices among the full time and management staff (lots of closed-door conversations/gossip), lack of up front conversations when there should be. My exiting of the company was handled poorly/unethically (I resigned, was asked to stay on for two weeks by the GM, arranged with my future employer to do so, and was then informed it would be my last day, leaving a gap in my income and delaying the start date for my future job). I'd like to believe this was and isolated incident and not representative of the entire company, especially one that focuses so much on an employee-first culture and wanting the best for their employees.Advice to ManagementAdvice
Although I really liked most of the management and got a long well with everyone, there seems to be a definite gossip/back-biting, approach to discussing employee issues and rarely was it directly to the employee. The management and full-time team seemed more like an exclusive club. We often wondered what they were doing behind closed doors when nothing appeared to get done. A lack of trust is perceived by many "underlings" or prime-timers and it goes both way with the management. More transparency of and accountability for the management would be helpful. The Surveys regarding "Top Places to Work" should also be less forced and confidential. I personally witnessed those anonymous surveys read by management while being filled out.
It would also be amazing if management would actually listened to their employees. The company prides itself for hiring 1=3 people. If that is the case, trust them. Listen to them. They are bright, intelligent, and creative people who have much to contribute. Let them. The current approach stifles anything ideas of "outside the container" of TCS.
I've been gone for almost a year and although I'm happy in my current job, I miss the TCS crew.. I like to work hard and that is certainly something that can be done at TCS. For some of us, it was family-esque and like all families, they have their problems. Over all, if they stick to their Foundation Principles and treat the employees, ALL of them with respect and trust, it will continue to be a positive although not perfect work experience.RecommendsNeutral OutlookNo opinion of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online – interviewed at Container Store.Interview Details
Expect to go through 3-4 interviews before being considered for even part-time, 5-6 for full-time. Group interview first, then a series of 2 on 1 or 1 on 1 interviews. Full-time will interview with regional supervisors. Expectations are for completely open availability including nights, weekends, early mornings (5 or 6am), and occasional overnights.Interview Questions
Negotiation DetailsVery little negotiation, take it or leave it.Accepted OfferNegative ExperienceDifficult Interview
- Pretty generic questions View Answer
With its packets, pockets, and boxes, The Container Store has the storage products niche well-contained. Its merchandise ranges from backpacks to recipe holders. The home-organization pioneer operates more than 50 stores in nearly 20 states, mostly in major cities in California, Illinois, New York, and Texas, as well as the District of Columbia. It also runs an e-commerce site. The company offers shipping across the US and to Canada, as well as same-day delivery in New York City. Stores carry more than 10,000 items; the firm's Elfa brand of wire shelving (made in Sweden...