2.9 of 5 1,237 reviews Cincinnati, OH 5000+ Employees
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Company - Public (CVG)
Business Services
$2 to $5 billion (USD) per year
Accenture, TeleTech, Sitel

Convergys is conversant in the languages of outsourcing and relationship management. The company provides business process outsourcing (BPO) services designed to help its clients manage their customers and employees. Its customer unit provides inbound and outbound call handling for sales, marketing, and support through about 70 contact centers (and in about 35 languages). In addition, Convergys offers bill processing services and provisioning software to telecommunications companies through its information management unit. To focus on its primary operations, it sold its HR... More

Working at Convergys

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Employees say it's “OK”   1,237 ratings


63% Approve of the CEO   249 ratings

Convergys President & CEO Andrea Ayers

Andrea Ayers

President & CEO

Still surviving since April 1st 2014 lake mary

 Current Customer Service Representative II in Lake Mary, FL

Pros: $10/hr, discounts/perks program save money on movie tickets, don't have to pay to park, free coffee, hot chocolate, water. Full Review

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Salaries in USD  United States Avg. Salary

Customer Service Representative - Hourly

120 Convergys Salaries


Customer Service Representative II - Hourly

61 Convergys Salaries


Senior Analyst

61 Convergys Salaries


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= Anonymous Salary Range

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Accepted Offer – Interviewed in Wichita, KS Reviewed last week New

Interview Details – I was already an employee and management is usually hired from within. I was required to give a 15 minute presentation about anything I wanted, as long as I was teaching something. Then there was a 15 min question/answer interview portion. There could be a couple of different ways the…Full Interview

Interview Question:
The questions were very standard to any other interview I have been in Answer Question

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Convergys Awards & Accolades Something missing? Add an award

Top Entry Level Employers, CollegeGrad, 2009
World’s Most Admired Companies, Fortune, 2008

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