Convergys

www.convergys.com
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Convergys Reviews

1,620 Reviews
2.8
1,620 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
382 Ratings
  •  

    I had a great experience..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Tucson, AZ
    Former Employee - Team Leader in Tucson, AZ

    I worked at Convergys

    Pros

    They have great benefits and the people were awesome.

    Cons

    The work required by management is the expectations of three people..very mentally draining

    Recommends
    Positive Outlook
    Approves of CEO

Convergys Interviews

Updated Feb 25, 2015
Updated Feb 25, 2015

Interview Experience

Interview Experience

64%
24%
11%

Getting an Interview

Getting an Interview

57%
14%
11%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Network Engineer Interview

    Anonymous Employee in Atlanta, GA
    Anonymous Employee in Atlanta, GA
    Application Details

    I applied through a staffing agency. The process took 2 weeksinterviewed at Convergys.

    Interview Details

    Extremely detailed. Technical interviews should not be given over the phone but rather in person where the candidate and others can collaborate on the best practices and methods. The hiring manager was the one giving the questions and should of been open to further technical ways to improve the way methods or procedures are met. He was very closed minded with a lot of attitude.

    Interview Questions
    • Too many to cover, however, make sure you do your homework on protocols both on the layer 2-3. Lots of technical questions   View Answer
    No Offer
    Negative Experience
    Difficult Interview

Convergys Awards & Accolades

Something missing? Add an award
Top Entry Level Employers, CollegeGrad, 2009
World’s Most Admired Companies, Fortune, 2008
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Additional Info

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Website www.convergys.com
Headquarters Cincinnati, OH
Size 5000+ Employees
Founded 1998
Type Company - Public (CVG)
Industry Business Services
Revenue $2 to $5 billion (USD) per year
Competitors Accenture, TeleTech, Sitel

Convergys is conversant in the languages of outsourcing and relationship management. The company provides business process outsourcing (BPO) services designed to help its clients manage their customers and employees. Its customer unit provides inbound and outbound call handling for sales, marketing, and support through about 70 contact centers (and in about 35 languages). In addition, Convergys offers bill processing services and provisioning software to telecommunications companies through its information management unit. To focus on its primary operations, it sold its HR... More

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