Così Reviews

50 Reviews
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R. J. Dourney
4 Ratings
  • Easiest job but it has its moments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Expoditer in New York, NY
    Current Employee - Expoditer in New York, NY

    I have been working at Così part-time (Less than a year)

    Neutral Outlook
    Neutral Outlook


    Schedule is very flexible. Manager is very open to schedule adjustments. Food is delicious. They want you to grow in the company as fast as possible if you have the drive. Coffee is free. Food discount is kind of generous but should be free.


    Customers hardly tip. Customers do not know there orders half the time. Occassional customers try to steal condiments. Customers will be your worst enemy if you do not have a positive attitude while being very patient. POS feels a little outdated. Dependin on your team, your first month may be very hard adjusting to the fast pace enviroment. No benefits. Can be very exhausting and hot!

    Advice to Management

    Please update your POS. It has been 3 years. Food should be free to all employees. cooking areas should be ventilated for the cooks and bakers (poor guys) Employees should not get fired for just plain evil customers, we've lost a lot of great teammates because customers do not know what they are ordering. Cosi should have commercials, their food is delicous.

Così Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Barista Interview

    Anonymous Interview Candidate in Exton, PA
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied in-person. The process took 2 daysinterviewed at Così (Exton, PA).


    Very easy interview. Management was very friendly. Normal questions. Stated base pay and thorough description of duties. Orientation was equally comfortable. scheduling very flexible. Gave tour of location and met employees and shift leaders. Everyone very friendly. Training very thorough and easy. Questions not difficult for interview process.
    Why Cosi?
    Any experience?
    where do you live/attend school?
    very flexible with student scheduling!!!


    no negotiation on my part. sure there might be some negotiation if pursued.

Così Awards & Accolades

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Additional Info

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Headquarters Boston, MA
Size 1000 to 5000 Employees
Founded 1999
Type Company - Public (COSI)
Industry Restaurants, Bars & Food Services
Revenue $50 to $100 million (USD) per year
Competitors Panera Bread, Starbucks

Cosi's recipe calls for one part coffee house, one part sandwich shop, and one part cocktail bar. The company operates and franchises about 145 eclectic Così cafés in almost 20 states offering premium and specialty coffees and made-to-order sandwiches. Its menu also features breakfast items (including its bagel-inspired Squagels), salads, soups, and desserts. Most of the company's restaurants also offer dinner and drinks after 5 p.m., while its Così Downtown units (primarily located in non-residential business districts) close in the evening. Cosi also offers delivery and... More

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