CosmoCom

  www.cosmocom.com
  www.cosmocom.com

CosmoCom Reviews

6 Reviews
4.4
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ari Sonesh
5 Ratings
  1.  

    Great atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist in Melville, NY
    Former Employee - Receptionist in Melville, NY

    I worked at CosmoCom full-time (more than an year)

    Pros

    Atmosphere was professional and friendly. Met many great workers from around the world for meetings. Owners were very nice.
    Great benefit packages.

    Cons

    Some of the technicians had to work long hours. Sometimes days in a row on special projects. However, they had a good attitude about it.

    Advice to ManagementAdvice

    What happened? Employees enjoyed working for you. Years later the company is no long around? Sad because I thought owners and senior management was pretty good and that's hard to come by nowadays.

    Recommends
    Negative Outlook
    Approves of CEO

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Additional Info

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Website www.cosmocom.com
Headquarters Melville, NY
Size 150 to 499 Employees
Founded 1996
Type Subsidiary or Business Segment
Industry Information Technology
Revenue $25 to $50 million (USD) per year
Competitors Amdocs, Genesys, Avaya

This company has universal designs for its call center software. CosmoCom develops applications that let businesses interact with their customers worldwide through a variety of media channels. The company's CosmoCall Universe program tracks and manages customers' phone calls, voice mails, faxes, chat room sessions, and e-mails, and ties the various media together through the Internet. The company also provides related services such as consulting, support, training, maintenance, and installation. In 2011 Enghouse acquired CosmoCom for about $20 million in cash.

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