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Costco Wholesale Reviews

1,237 Reviews
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1,237 Reviews
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Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
536 Ratings
  1. 7 people found this helpful  

    Probably the best in retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End (Cashier Assistant)  in  Henderson, NV
    Current Employee - Front End (Cashier Assistant) in Henderson, NV

    I have been working at Costco Wholesale part-time for less than a year

    Pros

    Great benefits, pay. If you want to have a career and work for it, Costco can provide it for you. If you do not want to go to College, you can start and be well on your way/making 50k plus a year by the time most graduate college. Good environment, takes great care of employees. Lots of opportunities to transfer and a continuously growing and successful company.

    Cons

    -Lots of managers, not enough leaders
    -Some managers are out of touch with members and employees
    -Seniority glass ceiling: people are promoted based mostly, but not all, on seniority and not by skill or merit. Not very efficient.
    -(My particular warehouse) constantly concerned with cutting hours yet almost always understaffed
    -Not a great place for someone with higher education. You're pretty much placed with everyone else no matter your prior experience or education, because you're expected to gain seniority.
    -Terrible training program. The best company I've worked for but by far the worst training program, practically non existent. Managers and supervisors have conflicting priorities and it just hurts the employee/member.

    Advice to ManagementAdvice

    There has got to be a better training programs for each position. Corporate needs to establish a consistent, prioritized program that is ORGANIZED to make sure all employees (including sups/managers) are on the same page. There needs to be more synergy, It will make everyone's lives better and make individual warehouses far more effecient.

    Provide your supervisors and managers with formal, annual leadership training.

    Promote on experience/merit and potential first and then seniority.

    Create a program for new hires with college educations (and/or previous experience in management positions) to help them fast track: learn more about how the warehouse works, gain experience in multiple area areas quickly and them move up more quickly (if the shoe fits I'm not implying that just because someone has a bachelor's they automatically deserve to start out as a supervisor or manager). Roughly 3-5 years to barely break into salary because of the seniority glass ceiling is ridiculous. Especially when these people could work for competitors in these positions off the bat. There are people, like myself, who are educated and with prior experience who want to work for this company because we truly love it and believe it's the best. People who can utilize their education and experience to help better this company to grow and be more successful and efficient. These people are the future of your company help them help you. Invest in them and seek them out. If we feel like we are just going to fall to the wayside with every one else we'll take our talents elsewhere because we can achieve more elsewhere in the time it would take to barely move up in Costco.

    Recommends
    Positive Outlook
    Approves of CEO

Costco Wholesale Interviews

Updated Sep 16, 2014
Updated Sep 16, 2014

Interview Experience

Interview Experience

69%
19%
10%

Getting an Interview

Getting an Interview

57%
20%
11%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1. 32 people found this helpful  

    Cashier Interview

    Anonymous Interview Candidate  in  North Brunswick, NJ
    Anonymous Interview Candidate in North Brunswick, NJ
    Application Details

    I applied online. The process took 1 week - interviewed at Costco Wholesale in July 2014.

    Interview Details

    Sat down in the break room with two employees who asked me for my availability, before heading on to very specific situational questions.

    I applied to be a cashier, but they insisted that I consider working in tires or as a gas station attendant.

    Interview Questions
    • Name a time you were misunderstood by a coworker   Answer Question
    • Name a time you had to help an angry customer   Answer Question
    • Name a time you had an abrupt change in your schedule, and how you dealt with it   Answer Question
    • Name a time you were recognized in the work place   Answer Question
    • What have you done to prepare for today's interview?   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview

Costco Wholesale Awards & Accolades

Something missing? Add an award
Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
World’s Most Admired Companies, Fortune, 2009
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Additional Info

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Website www.costco.com
Headquarters Issaquah, WA
Size 5000+ Employees
Founded 1983
Type Company - Public (COST)
Industry Retail
Revenue $10+ billion (USD) per year

Costco Wholesale is the largest wholesale club operator in the US. The company operates more than 590 membership warehouse stores serving some 64 million cardholders in 40 US states and Australia, Canada, Japan, Mexico, Puerto Rico, South Korea, Taiwan, and the UK, primarily under the Costco Wholesale name. Stores offer discount prices on an average of about 4,000 products (many in bulk packaging), ranging from alcoholic beverages and appliances to fresh food, pharmaceuticals, and tires. Certain club memberships also offer products and services such as car and home... More

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