I worked at Coventry Building
The training is good, the company occasionally provided free food, and most of the employees were young. You were not expected to work more than your normal hours and if you did you would be paid.
You were on the phone every second of the day. You had to type in a code every time you got a glass of water or went to the toilet and got in trouble if you spent too long doing either of the two. You repeat the same to every customer on every telephone call it is very repetitive. There is minimal opportunity to progress, if you start this role the only way to really progress is to move into a different role. This is like jumping through hoops and some roles even for an internal move required a four stage interview process. Sometimes there wouldn't be anyone on hand to help during busy periods and you would have to deal with a screaming swearing customer with no support. They have zero tolerance to lateness so even if you are a second late you will miss out on a pay rise. You could sit by someone all day but because you were so busy you didn't even say a word. After a while, this job was soul destroying hence why they have such a high staff turnover for this particular role.
Advice to Management
Be more supportive, give other responsibilities and more opportunities to progress. Perhaps you could have more social events too.
Getting an Interview
Getting an Interview
- No OfferNegative ExperienceAverage InterviewNo OfferNegative ExperienceAverage Interview
I applied through a recruiter. The process took 2 days – interviewed at Coventry Building (Coventry, England (UK)) in January 2013.
A ridiculous application process where they offer you four options to apply. Just do the application form - you'll have to do one in the end so save your precious time.
- Can you give N example of when something you did did not go according to plan. 1 Answer
Let us know if we're missing any workplace or industry recognition –
Yanks may confuse it with bricks and mortar, but in the UK it stands for building for the future. Coventry Building Society, one of the top financial cooperatives in the UK, serves more than one million members. The building society has diversified over the years to offer mortgage banking, investment, personal loans ranging from £1,000 to £15,000 ($1,600 to $25,000), health and travel insurance services, and online banking. The society has more than £18 billion ($27 billion) in assets under management. The company was set up to construct houses in the 1800s. Coventry...