Cox Communications – Why Work For Us?

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Claim your seat and unleash your potential with a career at Cox today!

We believe employees are our most important resource, and that's why we hire the best. It is with this belief that we strive to create an environment that is entrepreneurial, nurtures personal development and builds on unique talents.

Cox was recently listed as a Top 500 Company to work for in America by Forbes. Here’s a few of the reasons why:

The Cox Communications Difference

We have a deep commitment to technology and strategic investments to position our business for continued growth and success.

Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Learn more about career tracks at Cox Communications!

We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Learn more about the people who make Cox a great place to work!

Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, 401k, adoption assistance, and Cox University) and a best-in-class working environment.

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At Cox, benefits mean more to us than healthcare and retirement.

Our goal is to enrich the lives of our customers with our services, support, and community involvement. At the same time, we believe in investing in the lives of our employees. Sure, money is important, but at Cox, it's not the only reason for doing the job. We like to reward performance and contribution in many satisfying ways...


To your health and wellness

  • Flex benefits for medical, vision and dental plans
  • Life insurance for you, your spouse, and your children
  • Business travel life insurance
  • Tax-free health and dependent care spending account
  • Short & long term disability 

Life, at work

  • Employee assistance program
  • Pension plan
  • 401k plan with company matching
  • Adoption assistance
  • Paid vacation, holidays, and personal days

Career Values

  • Cox University with over 150 free online courses
  • Tuition reimbursement

Offers and discounts – the perks!

  • In many locations, discounted Cox services like cable, telephone and Internet
  • Employee discount programs from great retailers (Dell, GM, Ford, and Philips to name a few)
  • Location-specific benefits tailored to your neck of the woods


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Cox employees truly are the face of the company to our customers. Across the country, in our markets and in the communities where we live and work, they represent the very best of Cox.

In Cox Communication’s quarterly video series, today you will meet this quarter’s “Day in the Life” employee, Camie Waggoner, a Solutions Store Specialist in San Diego. Like so many our employees, Cammie is focused on making our company a success and delivering Cox’s customer experience.

Cox in the Community

At Cox, our employees are committed to their careers and our customers, but also believe in giving back to the communities we serve. Philanthropy is a cornerstone for Cox, but what it really means is a critical focus on youth and education, diversity, and environmental issues. Learn more about our commitment to the Community!

Our Commitment to Diversity

"At Cox, we strive to have an inclusive workplace where differences are welcomed and respected. Diversity and inclusion enable us to engage and connect with our people, provide products and services that fit the needs of our diverse customers, partner with diverse suppliers and support and connect with the diverse communities we serve.“ Lissiah Hundley, Executive Director, Diversity and Inclusion. Learn more about our commitment to having a diverse workforce!

The range of job opportunities at Cox is tremendous, but they all require the same core skills: commitment, strong communication, intelligence, and ambition. We believe that with the right technology - and the right people – we will continually deliver solutions and services  that our customers love!

In today’s evolving media and technology landscape, Cox Communications leads the way with innovative products and services that are connecting our customers to what’s most important to them. We offer careers in a number of traditional fields, but like the evolving landscape we operate in, are always looking for fresh talent to support our continued growth. Below are sample paths of where can you utilize your individual talents in our corporate offices.

Information TechnologyCombining creativity with reliability

Cox's commitment to stay on top of our industry and the latest technology gives our IT people unique opportunities. We're looking for information technology professionals who are self-starters and team players, who can innovate and think creatively and who are looking to advance their knowledge and careers to reach their potential.

EngineeringDelivering innovation in an digitally focused

Our success as a company and our ability to continually provide products and services our customers love, depends on engineers and technicians who can manage and maintain the core of our technology: our reliable, highly advanced network. We look to these talented engineers to bring a "can do" attitude with vision, integrity and a teamwork mentality to the goal of delivering the most advanced digital services to our customers. Cox seeks engineering leaders who have the drive, vision and integrity to take us to the next level.

MarketingConnecting people to what they love

Cox takes pride in attracting and developing marketing professionals who continually deliver excellent results for our company and added value to our customers. Our award-winning marketing department combines state-of-the-art practices with knowledge of trends and technologies to reach diverse audiences.

People ServicesProviding advanced professionals to position Cox for the future

As we look to our future at Cox Communications®, it is important that we continue to seek people who understand how important our employees are in creating our success – these are our future leaders on the People Services team. We’re looking for motivated, professional, creative and energetic individuals with a customer-focused attitude toward our employees.

Internships and Co-OpsKick-start Your Career

Our interns enjoy many opportunities to receive leading-edge training and valuable hands-on experience, and get an inside track for career development at Cox. Opportunities for interning with Cox are generally in the areas of information technology, marketing, engineering, public affairs and human resources. Email ccicollegerelations@cox.com for more information about our program!

At Cox, we connect people to the things they love. Now we’d like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. In a Cox Communications Market role, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand.

In today’s evolving media and technology landscape, Cox Communications leads the way with innovative products and services that are connecting our customers to what’s most important to them. We offer careers in a number of traditional fields, but like the evolving landscape we operate in, are always looking for fresh talent to support our continued growth. Below are sample paths of where can you utilize your individual talents in our markets.

Customer Care and Call Center SupportDelivering the Cox experience

Cox Customer Care and Call Center Representatives play an especially important role in helping us connect our customers to the things they love. In this role, you can positively influence our customers' expectations, perceptions and satisfaction in a way that uniquely supports our company's success. We're looking for motivated professionals – "people" persons who can help us lead the way in the industry and positively impact our customers' lives.

Direct Sales and RetailProviding solutions for our customer’s unique needs

Whether a Cox customer is seeking residential or commercial services, we’re committed to matching their unique needs with the right services and products. To be successful as a sales professional with Cox you should be passionate about servicing customers in a competitive environment, have the ability to identify and address customers’ needs with our products and services, and desire to build relationships that last throughout the customers’ lifetime.

Home Service TechniciansConnect customers to the things they love

One-on-one customer contact starts with our Home Service Techs (HSTs) who help us build lasting customer relationships and set us apart from our competitors. For our HST team, we're looking for individuals with the drive to learn new technology, deliver superior customer service and play a key role in Cox's overall growth. These individuals should have problem-solving skills, a customer-focused attitude, professional and personal integrity, innovative ideas and a teamwork mentality.

Cox Media CareersBe Part of Smarter Advertising

Cox Media professionals help businesses connect with their customers through comprehensive services including advanced research and media expertise, promotions and state of the art production. At Cox Media, we offer a fast-paced, dynamic, diverse and innovative work environment that promotes personal and career growth. We value employees who embrace respect, integrity and individuality. We seek individuals that display creativity, ambition and talent.

Internships and Co-Ops Kick-start Your Career

Our interns enjoy many opportunities to receive leading-edge training and valuable hands-on experience, and get an inside track for career development at Cox. Opportunities for interning with Cox are generally in the areas of information technology, marketing, engineering, public affairs and human resources. Email ccicollegerelations@cox.com for more information about our program!

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Cox Communications Reviews

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    Helpful (6)

    A career at Cox Communications

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solution Specialist in San Diego, CA
    Current Employee - Solution Specialist in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at Cox Communications full-time (More than a year)

    Pros

    The working environment at Cox Communications is team focused. Everyone is welcome and always willing to lend a hand.

    Cons

    Overall the company is great to work for. At times the commission structure can change which can be slightly frustrating month to month.

    Advice to Management

    Keep up with the good work.


Cox Communications Interviews

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    Executive Assistant I Interview

    Anonymous Employee in West Warwick, RI
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Cox Communications (West Warwick, RI).

    Interview

    I had a phone interview w/a local HR rep, but then was contacted by an HR rep in Atlanta, who seemed clueless when it came to doing her job, to do two face to face interviews, one of them with a VP. I was asked a series of STAR questions. I found it odd that the lengthy job description didn't state certain mandatory tasks were to be performed by the person in this position, but was repeatedly brought up and asked if I would be comfortable doing those tasks. I found the VP, who the position would be working for, to be a off-putting. She asked "Do you think you're smart?". Who would have the audacity to ask such a question during an interview? I knew I didn't want to work for someone like that.

    Interview Questions

Cox Communications Awards & Accolades

Something missing? Add an award
Diversity Inc. Top 50 Companies for Diversity - , Diversity Inc., 2014
Diversity Inc. Top Company for Philanthropy , Diversity Inc., 2013
CIO Top 100 , CIO Magazine, 2014
Cox Business Ranks Highest in J.D. Power's 2013 U.S. Business Wireline Satisfaction Study , J.D. Power & Associates, 2013
2013 Business Wireline Ratings; SMB, VSB , J.D. Power & Associates, 2013
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Additional Info

Website www.cox.com
Headquarters Brookhaven, GA
Size 5000+ Employees
Founded 1962
Type Company - Private
Industry Telecommunications
Revenue $2 to $5 billion (USD) per year

As the third largest cable provider in the nation, Cox Communications, Inc. is noted for its high-capacity, reliable broadband delivery network as well as the company's ability to provide superior customer service. For Cox, it's not about being the biggest; it's about being the best. To be our best, we build on our heritage of leveraging these qualities ... More

Mission: To be the most trusted provider of communication and entertainment services in America.

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