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Cox Communications – Why Work For Us?

Careers at Cox Communications

Claim your seat and unleash your potential with a career at Cox today!

We believe employees are our most important resource, and that's why we hire the best. It is with this belief that we strive to create an environment that is entrepreneurial, nurtures personal development and builds on unique talents.

At Cox, you don't just have a job, but the opportunity to grow and advance across many dynamic industries. We'll work with you to achieve this growth through career development programs and in our commitment to ongoing training and to hiring from within.

Cox offers competitive salaries, an excellent benefits package and a best-in-class working environment. Learn more at www.cox.com/coxcareer

EEO M/F/Disabled/Veteran

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Benefits at Cox

At Cox, benefits mean more to us than healthcare and retirement.

Benefits

Our goal is to enrich the lives of our customers with our services, support, and community involvement. At the same time, we believe in investing in the lives of our employees. Sure, money is important, but at Cox, it's not the only reason for doing the job. We like to reward performance and contribution in many satisfying ways...

 

To your health and wellness

  • Flex benefits for medical, vision and dental plans
  • Life insurance for you, your spouse, and your children
  • Business travel life insurance
  • Tax-free health and dependent care spending account
  • Short & long term disability 

Life, at work

  • Employee assistance program
  • Pension plan
  • 401k plan with company matching
  • Adoption assistance
  • Paid vacation, holidays, and personal days

Career Values

  • Cox University with over 150 free online courses
  • Tuition reimbursement

Offers and discounts – the perks!

  • In many locations, discounted Cox services like cable, telephone and Internet
  • Employee discount programs from great retailers (Dell, GM, Ford, and Philips to name a few)
  • Location-specific benefits tailored to your neck of the woods



Careers at Cox

The range of job opportunities at Cox is tremendous, but they all require commitment, good communication skills, intelligence, and ambition. Where can you utilize these talents?

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Customer Care – Creating the point-of-contact

Cox Customer Care Representatives play an especially important role in helping us deliver on our promise of being our customers' "Friend in the Digital Age." In this role, you can positively influence our customers' expectations, perceptions and satisfaction in a way that uniquely supports our company's success. We're looking for motivated professionals – "people" persons who can help us lead the way in the industry and positively impact our customers' lives.

Home Service Tech – Achieving a higher level of in-home service

One-on-one customer contact starts with our Home Service Techs (HSTs) who help us build lasting customer relationships and set us apart from our competitors. For our HST team, we're looking for individuals with the drive to learn new technology, deliver superior customer service and play a key role in Cox's overall growth. These individuals should have problem-solving skills, a customer-focused attitude, professional and personal integrity, innovative ideas and a teamwork mentality.

Information Technology – Combining creativity with reliability

Cox's commitment to stay on top of our industry and the latest technology gives our IT people unique opportunities. We're looking for information technology professionals who are self-starters and team players, who can innovate and think creatively and who are looking to advance their knowledge and careers to reach their potential. Our information technology leaders will use far-reaching technologies include ASP.NET, Java, Power Builder Development, Solaris, Windows, AS/400, ISS, Oracle, RPG and Unix.

 Engineering – Delivering innovation in a digital world

Our success as a company and our ability to live up to our promise of being Your Friend in the Digital Age® depends on engineers and technicians who can manage and maintain the core of our technology: our reliable, highly advanced network. We look to these talented engineers to bring a "can do" attitude with vision, integrity and a teamwork mentality to the goal of delivering the most advanced digital services to our customers. Cox seeks engineering leaders who have the drive, vision and integrity to take us to the next level.

 Marketing – Thinking outside the (cable) box

Cox takes pride in attracting and developing marketing professionals who continually deliver excellent results for our company and added value to our customers. Our award-winning marketing department combines state-of-the-art practices with knowledge of trends and technologies to reach diverse audiences. Candidates should demonstrate leadership skills, risk-taking abilities, creative ideas and high professional standards.


Sales – Meeting our customer's unique needs

Whether a Cox customer is seeking residential or commercial services, we’re committed to matching their unique needs with the right services and products. To be successful as a sales professional with Cox you should be passionate about servicing customers in a competitive environment, have the ability to identify and address customers’ needs with our products and services, and desire to build relationships that last throughout the customers’ lifetime.

People Services – Providing advanced professionals for advanced systems

As we look to our future at Cox Communications®, it is important that we continue to seek people who understand how important our employees are in creating our success – these are our future leaders on the People Services team. We’re looking for motivated, professional, creative and energetic individuals with a customer-focused attitude toward our employees.

 Cox Media – Be a part of Smarter Advertising

Cox Media professionals help businesses connect with their customers through comprehensive services including advanced research and media expertise, promotions and state of the art production. At Cox Media, we offer a fast paced, dynamic, diverse and innovative work environment that promotes personal and career growth. We value employees who embrace respect, integrity and individuality. We seek individuals that display creativity, ambition and talent.

Internships and Co-Ops – Kick-start your career

Our interns enjoy many opportunities to receive leading-edge training and valuable hands-on experience, and get an inside track for career development at Cox. Opportunities for interning with Cox are generally in the areas of information technology, marketing, engineering, public affairs and human resources.


EEO Public File Report


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Atlanta, GA - Corporate

Cox Communications Corporate Headquarters Atlanta is an Equal Opportunity Employer. In accordance with the FCC's EEO regulations, any organization that distributes information about employment opportunities to job seekers or refers job seekers to employers may request that it be provided notice of Cox Communications Atlanta job vacancies as they occur. If your organization would like to be notified of such vacancies, please contact:

Jennifer Vaught
Cox Communications, Inc.
1400 Lake Hearn Dr N.E.
Atlanta, GA 30319

Each organization that wishes to be given notice of job vacancies must provide its name, mailing address, email address (if applicable), telephone number, and contact person, and identify the category or categories of vacancies of which it requests notice. (An organization may request notice of all vacancies).


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    A career at Cox Communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Specialist in San Diego, CA
    Current Employee - Solution Specialist in San Diego, CA

    I have been working at Cox Communications full-time (more than a year)

    Pros

    The working environment at Cox Communications is team focused. Everyone is welcome and always willing to lend a hand.

    Cons

    Overall the company is great to work for. At times the commission structure can change which can be slightly frustrating month to month.

    Advice to ManagementAdvice

    Keep up with the good work.

    Recommends
    Positive Outlook

Cox Communications Interviews

Updated Mar 19, 2015
Updated Mar 19, 2015

Interview Experience

Interview Experience

60%
27%
11%

Getting an Interview

Getting an Interview

56%
14%
10%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Business Intelligence Interview

    Anonymous Employee in Atlanta, GA
    Anonymous Employee in Atlanta, GA
    Application Details

    I applied through college or university – interviewed at Cox Communications.

    Interview Details

    HR was very nice. But did not interviewed with HR, rather, directly to the manager and one person who works in the team. No easy behavior questions, and you need to quickly come up with solutions about data analysis. Did not talk about anything from resume.

    Interview Questions
    • They said was STAR question in the email, but actually basically no behavior questions.
      Asked how to deal with data in certain situtations.
       
      Answer Question
    No Offer
    Negative Experience
    Difficult Interview

Cox Communications Awards & Accolades

Something missing? Add an award
Diversity Inc. Top 50 Companies for Diversity -, Diversity Inc., 2014
Diversity Inc. Top Company for Philanthropy, Diversity Inc., 2013
CIO Top 100, CIO Magazine, 2014
Cox Business Ranks Highest in J.D. Power's 2013 U.S. Business Wireline Satisfaction Study, J.D. Power & Associates, 2013
2013 Business Wireline Ratings; SMB, VSB, J.D. Power & Associates, 2013
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Additional Info

Website www.cox.com
Headquarters Atlanta, GA
Size 5000+ Employees
Founded 1962
Type Company - Private
Industry Telecommunications
Revenue $2 to $5 billion (USD) per year

As the third largest cable provider in the nation, Cox Communications, Inc. is noted for its high-capacity, reliable broadband delivery network as well as the company's ability to provide superior customer service. For Cox, it's not about being the biggest; it's about being the best.

To be our best, we build on our heritage of leveraging these qualities - Innovation... More

Mission: To be the most trusted provider of communication and entertainment services in America.

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