Creative Channel Services – Why Work For Us?

history timeline

OUR STORY

Started with a 'Big Idea': The People that Inspire and Inform Shoppers at the Critical Moment of Purchase.

Who's helping the people who help shoppers?

It was 1995: Hootie & the Blowfish was topping the charts, Toy Story was amazing kids of all ages and the ‘Rachel ‘do’ was forever imprinted on our collective memory.

These times also brought an explosion of technologies that were becoming truly accessible, everyday ‘consumer electronics.’ And that meant consumers were being given a lot of choices, but not enough information to make the right decisions. Enter the need for expert advice - and the importance of the recommendation at the moment of purchase.

Working in the retail distribution channel at that time, CCS’ ambitious founders saw the future, realizing that though these ‘retail pros’ - geeks, gurus, experts, sales associates - represented an incredibly powerful tipping point for shoppers, brands and retailers, they weren’t being given the proper attention they needed and deserved.

With the unique philosophy and strategy of serving the ‘people at the point of purchase’ at the heart of the vision, we came together with two goals in mind. Our mission was to make retail better by educating and elevating the effectiveness of ‘retail pros’ who have the power to connect consumers with the right brand and product. And, of course, we were inspired to build a truly great, enduring company that is good for business and good for people.

Fast forward to today. We’re very proud of the millions of retail pros who we’ve helped better serve consumers, the hundreds of global brands and retailers whose businesses we’ve made stronger, the thousands of CCS teammates we’ve worked side-by-side with, and the countless millions of shoppers we’ve helped pick the right smartphone, TV, dishwasher, tires, notebook, power tools and thousands of other products.

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Our Mission: To make retail better and improve people's lives through informed and inspired shopping.


That's Our Mission today, and it was when we began in 1995: for the better part of two decades, we've been inspired to collaborate with our brand and retailer partners, for the purpose of connecting consumers with the service and support they need at the critical moments of recommendation and purchase. 

  • Track Record of Success: Over the past 18 years, Creative Channel Services (CCS) has built the world's most successful network of Retail Pro Influencers, connecting hundreds of leading brands (including 13 of the top 40 Global Brands), with hundreds of thousands retail store associates and millions of consumers.


  • Strategic Retailer Partnerships: Our exclusive partnerships with the world's largest retailers, such as Walmart, Best Buy and Sears, along with our proprietary engagement model, power our ability to target and mobilize hundreds of thousands of influential retail pros.


  • Best In Class with Global Capabilities: An Omnicom Group Company (NYSE: OMC), the world's leading advertising and marketing communications company, providing world class services to over 5,000 clients in more than 100 countries.



vision 2020 logo
Mission, Vision, & Values


"Vision 2020": Our three Core Beliefs that clarify why we exist, our desired future state and what we stand for

Our Mission:

 To make retail better and improve people's lives through informed and inspired shopping.

Our Vision:

 To be a great organization, which is universally respected and admired for our unique people and culture, our creativity and innovation, and our extraordinary impact.

Our Values:

 Each unique member of our team shares in the leadership of the organization and has a responsibility to:

  • Make a difference for our clients and community
  • Communicate with openness, honesty, and humility
  • Empower our teammates for growth, success, and fulfillment
  • Create a fun environment that inspires learning and innovative solutions

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Creative Channel Services Reviews

3.3
33 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Andy Restivo
18 Ratings
  • Excellent Demo company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Creative Channel Services

    Pros

    -incredibly flexible hours, tons of opportunities to pick up shifts

    Cons

    -projects get hard to find during slow seasons

    Advice to ManagementAdvice

    -be more active in getting project opportunities

    Recommends
    Positive Outlook
    Approves of CEO

Creative Channel Services Interviews

Updated Feb 19, 2015
Updated Feb 19, 2015

Interview Experience

Interview Experience

42%
14%
42%

Getting an Interview

Getting an Interview

54%
45%

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Product Sales Specialist Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Creative Channel Services in September 2014.

    Interview Details

    Interviewed with two people initially and according to the interviewers they were thrilled and then proceeded to next step with hiring manager and he was also happy and confirmed the hire, reviewed the project with me, the company I would be working with and sent all the info about it and a welcome letter as well. I was thrilled about the company and the project and could hardly wait to start! Again the position was offered all details confirmed, managers were thrilled and then when I informed them I had to give notice to current position everything went quiet. I needed to confirm the actual start date and when I tried to reach them with calls, email, texts (because texting had been established with hiring manager) at least 2-3 times I never heard a word back.

    Unprofessionalism at its worst, soo much time and energy wasted. HR and managers need some retraining on hiring practices. Beware when this company says you're hired...

    Interview Questions
    Accepted Offer
    Negative Experience
    Average Interview

Creative Channel Services Awards & Accolades

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Additional Info

Website www.creativechannel.com
Headquarters Marina del Rey, CA
Size 500 to 999 Employees
Operated By Omnicom
Founded 1995
Type Subsidiary or Business Segment
Industry Business Services
Revenue $10 to $25 million (USD) per year

Creative Channel Services (CCS) wants to help its clients close the deal with retail consumers. The company provides online and on-site sales training (like product knowledge training) and employee development programs to retail and manufacturing companies in the technology, consumer electronics, appliance, and communications industries. CCS also provides these industries... More

Mission: Our Mission: To make retail better and improve people's lives through informed and inspired shopping.

Our Vision: To be a great organization, which is universally... More

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