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T-shirts Unite!

CustomInk – Why Work For Us?


We like to say, "Don't let the flip-flops fool ya" - and it's true. Our core values of the Golden Rule, Ownership, and Innovation define how we treat team members, how team members treat each other, and how we treat our customers and community. Caring about others, taking pride in our work, and improving the way we do things means that we're ultimately "doing the right thing" in business, which is both its own reward and a path to success. We have a team-focused, positive environment that rewards hard work and provides leadership, support, and development. CustomInk has been recognized through awards like Fortune Magazine's "Great Places to Work", Reno/Tahoe "Best Places to Work", and Virginia Business Magazine's "Best Places to Work", among others.


We love coming to work everyday! The office space itself is motivating and inspirational for our creative line of work. Inkers are organized into teams around the office so they can ask advice, offer opinions, and support and encourage each other. Inker personalities are evident in personal workspaces, which are decorated with giant Redskin helmets on the walls, pictures of Jerry Garcia, action figures patrolling desktops, bobble-heads, Hello Kitty collections, and even displays of favorite customer designs. Plus, customer feedback and photos adorn the walls of the office, and these displays remind Inkers with whom we do business and the reason we're all here:  to keep working to make customers happy!


Folks first picked up on our positive energy and happy work environment in 2005, when "Washingtonian Magazine" named us one of its 55 "Great Places to Work" in the Washington, DC area. Since then, we've won multiple awards, from local recognition by Northern Virginia Family Services to national recognition by Entrepreneur Magazine and The Great Place to Work® Institute.

We've ranked with the cream of the crop, but we don't let this go to our heads. To us, it's about people. Truly listening to our team members, and giving them real ownership in CustomInk helps us build a great place together. At the end of the day, we're like a family - and that's important.


You'll enjoy lots of stuff: free lunch on Thursdays, a casual dress code, town-hall meetings, spontaneous brainstorming sessions, an annual Inkademy Awards night honoring the team members whose acts best demonstrate our core values, and so much more. Here's just a taste:

  •  Performance-based earnings and competitive compensation
  • Medical, dental and vision coverage at a nominal cost
  • Generous personal leave + holidays, parental, military and other leave
  • 401(k) Retirement with company match
  • Group life and AD&D insurance at no cost
  • Flexible Spending Account
  • Did we mention free shirts?

Are you friendly and highly motivated? Want to do something meaningful? Do you consider yourself a certified lover of custom t-shirts? We need hardworking Inkers to fulfill customer orders, build and maintain our technology, and keep the business running smoothly:

  • We need Inkers to serve on the "front lines" of winning and satisfying customers by directly assisting them with their orders, preparing and improving artwork for orders, and coordinating the entire process from design to delivery
  • We need Inkers to innovate in our large-scale Ruby environment developing high-volume customer facing applications
  • We need Inkers to keep everything going, from finance to marketing to our product offering and more

Most of all, we need team players who share our commitment to customer satisfaction and will learn quickly in our fun, intense, and results-oriented environment

CustomInk Reviews

49 Reviews
49 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CustomInk Chairman, President, CEO, and Co-Founder Marc Katz
Marc Katz
42 Ratings


    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales/Service Representative in Reno, NV
    Former Employee - Sales/Service Representative in Reno, NV

    I worked at CustomInk


    Best. Job. Ever. The end.


    None, please see paragraph above.

    Positive Outlook
    Approves of CEO

CustomInk Interviews

Updated Feb 21, 2015
Updated Feb 21, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Production Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 1+ weekinterviewed at CustomInk.

    Interview Details

    Did a phone interview, which was scheduled via email but sent me the time slot the day of. Then waited half an hour for phone call, and started the interview.
    Typical phone questions, seemed as if they were rushing. Not really helpful with questions I had. Overall, not interesting.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview

CustomInk Awards & Accolades

Something missing? Add an award
Top Workplace, The Washington Post, 2014
Best Medium Workplaces (#8), Great Place to Work® Institute, 2013
CARE Award, Northern Virginia Family Service (NVFS),, 2012
2011 International Torch Award for Marketplace Excellence, BBB, 2011
CARE Award, Northern Virginia Family Service (NVFS),, 2011
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Additional Info

Headquarters Fairfax, VA
Size 1000 to 5000 Employees
Founded 2000
Type Company - Private
Industry Information Technology
Revenue $100 to $500 million (USD) per year

CustomInk knows a T-shirt is not just a T-shirt. (It can also be an advertisement, a form of self-expression, or a fashion statement.) The firm provides screen printing and embroidery services for customers across the US through its online storefront. Customers pick the clothing type (short and long sleeve Ts, tank tops, sweats) and color, and then add text and graphics (picking from available graphics or designing their own). CustomInk team members -- or Inkers, as they call themselves -- then print and ship orders. The firm also offers about 200 other customized products... More

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