CustomInk

  www.customink.com
  www.customink.com

T-shirts Unite!

CustomInk – Why Work For Us?

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We like to say, "Don't let the flip-flops fool ya" - and it's true. Our core values of the Golden Rule, Ownership, and Innovation define how we treat team members, how team members treat each other, and how we treat our customers and community. Caring about others, taking pride in our work, and improving the way we do things means that we're ultimately "doing the right thing" in business, which is both its own reward and a path to success. We have a team-focused, positive environment that rewards hard work and provides leadership, support, and development. CustomInk has been recognized through awards like Fortune Magazine's "Great Places to Work", Reno/Tahoe "Best Places to Work", and Virginia Business Magazine's "Best Places to Work", among others.

 

We love coming to work everyday! The office space itself is motivating and inspirational for our creative line of work. Inkers are organized into teams around the office so they can ask advice, offer opinions, and support and encourage each other. Inker personalities are evident in personal workspaces, which are decorated with giant Redskin helmets on the walls, pictures of Jerry Garcia, action figures patrolling desktops, bobble-heads, Hello Kitty collections, and even displays of favorite customer designs. Plus, customer feedback and photos adorn the walls of the office, and these displays remind Inkers with whom we do business and the reason we're all here:  to keep working to make customers happy!

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Folks first picked up on our positive energy and happy work environment in 2005, when "Washingtonian Magazine" named us one of its 55 "Great Places to Work" in the Washington, DC area. Since then, we've won multiple awards, from local recognition by Northern Virginia Family Services to national recognition by Entrepreneur Magazine and The Great Place to Work® Institute.

We've ranked with the cream of the crop, but we don't let this go to our heads. To us, it's about people. Truly listening to our team members, and giving them real ownership in CustomInk helps us build a great place together. At the end of the day, we're like a family - and that's important.

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You'll enjoy lots of stuff: free lunch on Thursdays, a casual dress code, town-hall meetings, spontaneous brainstorming sessions, an annual Inkademy Awards night honoring the team members whose acts best demonstrate our core values, and so much more. Here's just a taste:

  •  Performance-based earnings and competitive compensation
  • Medical, dental and vision coverage at a nominal cost
  • Generous personal leave + holidays, parental, military and other leave
  • 401(k) Retirement with company match
  • Group life and AD&D insurance at no cost
  • Flexible Spending Account
  • Did we mention free shirts?
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Are you friendly and highly motivated? Want to do something meaningful? Do you consider yourself a certified lover of custom t-shirts? We need hardworking Inkers to fulfill customer orders, build and maintain our technology, and keep the business running smoothly:

  • We need Inkers to serve on the "front lines" of winning and satisfying customers by directly assisting them with their orders, preparing and improving artwork for orders, and coordinating the entire process from design to delivery
  • We need Inkers to innovate in our large-scale Ruby environment developing high-volume customer facing applications
  • We need Inkers to keep everything going, from finance to marketing to our product offering and more

Most of all, we need team players who share our commitment to customer satisfaction and will learn quickly in our fun, intense, and results-oriented environment

CustomInk Reviews

44 Reviews
3.9
44 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CustomInk Chairman, President, CEO, and Co-Founder Marc Katz
Marc Katz
39 Ratings
  1.  

    I never thought work would be fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Service Representative in Reno, NV
    Current Employee - Sales and Service Representative in Reno, NV

    I have been working at CustomInk full-time (more than an year)

    Pros

    I love the people and the environment! Everyone is friendly. We have great benefits and pay! WE GET FREE FOOD! The training is very thorough. There are always plenty of resources to help you improve at your job.

    Cons

    having to get out of bed and go to work ;)

    Recommends
    Positive Outlook
    Approves of CEO

CustomInk Interviews

Updated Nov 26, 2014
Updated Nov 26, 2014

Interview Experience

Interview Experience

66%
14%
19%

Getting an Interview

Getting an Interview

82%
14%
3%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Production Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 3 daysinterviewed at CustomInk.

    Interview Details

    I applied for the production associate position online through the CustomInk website. A few days later I received an email invite for a phone interview. The interview lasted about 20 minutes and the questions were easy. I was told they were filling 20 positions. After that I never heard anything even though I followed with an email inquiry.

    Interview Questions
    • The questions were standard questions like why do you want to work at this company and how do you feel about long hours doing physical work.   Answer Question
    No Offer
    Negative Experience
    Easy Interview

CustomInk Awards & Accolades

Something missing? Add an award
Greater Reno-Tahoe Best Places to Work Award, Northern Nevada Human Resources Association, 2013
Best Medium Workplaces (#8), Great Place to Work® Institute, 2013
CARE Award, Northern Virginia Family Service (NVFS),, 2012
2011 International Torch Award for Marketplace Excellence, BBB, 2011
CARE Award, Northern Virginia Family Service (NVFS),, 2011
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Additional Info

Website www.customink.com
Headquarters Fairfax, VA
Size 1000 to 5000 Employees
Founded 2000
Type Company - Private
Industry Information Technology
Revenue $100 to $500 million (USD) per year

CustomInk knows a T-shirt is not just a T-shirt. (It can also be an advertisement, a form of self-expression, or a fashion statement.) The firm provides screen printing and embroidery services for customers across the US through its online storefront. Customers pick the clothing type (short and long sleeve Ts, tank tops, sweats) and color, and then add text and graphics (picking from available graphics or designing their own). CustomInk team members -- or Inkers, as they call themselves -- then print and ship orders. The firm also offers anout 200 other customized products... More

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