Recent Updates
  • CustomInk update
    30 days ago

    Awesome news! CustomInk was named a top workplace for millennials. Congratulations to my fellow Inkers! #BestWorkplaces http://glassdoor.com/slink.htm?key=vIKQ1

    CustomInk

    This company allows people design and order custom t-shirts for their organizations and events. Based in Virginia, Customink holds the "philosophy is that their t-shirts can transform a group into a team and elevate a gathering to an event," according to Great Place to Work.

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CustomInk – Why Work For Us?

Knowledgeable, fun-loving people delivering WOW! experiences — that's what we're all about at CustomInk. We're among friends here, and we're challenged to innovate and take ownership over our work while being creative in our jobs and focusing our attention on making our customers happy. At the end of the day, we're like a family — and that's important.

We love coming to work and it shows through the variety of awards we've won over the years including 100 Best Companies to Work For by Fortune, CEO of the Year by the Washington Business Journal, and Best Medium Workplaces by the Great Place to Work Institute. We've also been acknowledged by many local insitutes as a great place to work, just check out our awards page and see for yourself!

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CustomInk cares – about our customers, our team members, our community, and our environment. It's no coincidence that our mascot, Inky, is an octopus. While everyone knows an octopus has eight arms, you might not be aware that every octopus also has three hearts. Think of all the love we can spread!

We are proud of the big hearts and generous spirits of our team members (“Inkers”). Most of our charitable programs first started with an Inker seeing someone in need and deciding, “I’m going to do something to help.” Garnering the support of the company and their fellow team mates along the way, Inkers have initiated countless charitable efforts – from "giving trees" for kids in need to coat drives for the homeless and bake sales for medical research. There's even a CustomInk Movember team that raises money for men's health issues. On any given day, you can find Inkers doing good and giving back to show their support for worthy causes.

It’s a high bar – and an example for the company itself to follow. That’s why CustomInk encourages community service by providing ample paid leave for volunteering, and by making donations to support Inkers’ charitable activities. We do these things, and more, because we’re committed to doing the right thing for our customers, our Inkers and our community – and because it makes us happy.

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The office space itself is motivating and inspirational for our creative line of work. Not only is each office designed to encourage movement and collaboration between teams, but Inker personalities and creativity are evident throughout personal workspaces.

You'll enjoy lots of stuff: free healthy snacks, a catered lunch on Thursdays, a casual dress code, happy hours, town-hall meetings, spontaneous brainstorming sessions, an annual Inkademy Awards night honoring the team members whose acts best demonstrate our core values, and so much more. Here's just a taste:

  • Competitive compensation and benefits including medical, dental, and vision coverage at a nominal cost
  • Generous personal leave + holidays, parental, military, and other leave
  • 401(k) Retirement with company match
  • Group life and AD&D insurance at no cost
  • Flexible Spending Accounts
  • Lead Well and Live Well programs available to all employees
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Are you friendly and highly motivated? Want to have an impact through the work that you do? Do you consider yourself a certified lover of custom t-shirts?

We need Inkers:

  • to serve on the "front lines" of winning and satisfying customers by directly assisting them with their orders, preparing and improving artwork for orders, and coordinating the entire process from design to delivery
  • to innovate in our large-scale Ruby environment developing high-volume customer facing applications
  • to keep everything going, from finance to marketing to our product offering and more

Most of all, we need team players who share our commitment to customer satisfaction and will learn quickly in our fun, intense, and results-oriented environment

CustomInk Reviews

3.3
Rating Trends
Recommend to a friend
Approve of CEO
CustomInk Chairman, President, CEO, and Co-Founder Marc Katz
Marc Katz
59 Ratings
  • Helpful (1)

    Awesome company, low pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reno, NV
    Current Employee - Anonymous Employee in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CustomInk (More than a year)

    Pros

    Customink LOVES their employees and showers them with little gifts, great benefits, and lots of opportunities for over time.

    Cons

    The compensation isn't great and varies per location


CustomInk Interviews

Interview Experience

Interview Experience

50%
20%
30%

Getting an Interview

Getting an Interview

77%
16%
3%
3

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee in Arlington, VA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at CustomInk (Arlington, VA) in July 2015.

    Interview

    I had a phone interview which lasted about 30 minutes. I was asked very generic questions. The job would be part time and remote, but by "part time", the hours would range between 10-40. The questions were very generic and did not pertain to my ability to perform the job.

    Interview Questions

    • What's one thing a supervisor has asked you to improve on during a review?   1 Answer

CustomInk Awards & Accolades

Something missing? Add an award
100 Best Companies to Work For , Fortune, 2015
Great Places to Work , Fortune, 2014
CARE Award , Northern Virginia Family Service (NVFS),, 2014
Top Workplace , The Washington Post, 2014
CFO of the Year , Washington Business Journal, 2014
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Additional Info

Website www.customink.com
Headquarters Fairfax, VA
Size 1000 to 5000 Employees
Founded 2000
Type Company - Private
Industry Information Technology
Revenue $100 to $500 million (USD) per year

CustomInk knows a T-shirt is not just a T-shirt. (It can also be an advertisement, a form of self-expression, or a fashion statement.) The firm provides screen printing and embroidery services for customers across the US through its online storefront. Customers pick the clothing type (short and long sleeve Ts, tank tops, sweats) and color, and then add text and graphics (picking from available graphics or designing their own). CustomInk team members -- or Inkers, as they call themselves -- then print and ship orders. The firm also offers about 200 other customized products ... More

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