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CyberDefender Photos

Closing of the downtown LA Call Center
After math of a failed company
Closing down the downtown LA Call Center

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CyberDefender Reviews

12 Reviews
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CyberDefender Interim CEO & CFO Kevin Harris
Kevin Harris
7 Ratings

    It was great at first, but then management change everything and took sales as a priority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Support Representative in Los Angeles, CA
    Former Employee - Technical Support Representative in Los Angeles, CA

    I worked at CyberDefender


    some pro's included not working very hard when we get a case for simply installing their antivirus software on a machine.


    Management and sales would often say that their tech support are Microsoft certified and that we could fix anything. Sales would also lie about anything to get a customer

    Advice to ManagementAdvice

    show tech support more respect then you show your sales agents.

    Doesn't Recommend
    No opinion of CEO

CyberDefender Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Technical Support Representative Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    The process took 2 daysinterviewed at CyberDefender in August 2010.

    Interview Details

    I met with a hiring manager, he simply went over my resume and asked me a few simply questions. He then straight out told me they are hiring many people because their company is growing largely. Basically if you knew a thing or two, they would hire you.

    Interview Questions
    • Are you familiar with LogMeIn or TeamViewer   View Answer
    Negotiation Details
    There was no room for negotiation
    Accepted Offer
    Neutral Experience
    Easy Interview

CyberDefender Awards & Accolades

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Additional Info

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Headquarters Los Angeles, CA
Size 150 to 499 Employees
Founded Unknown
Type Company - Public
Industry Information Technology
Revenue $25 to $50 million (USD) per year
Competitors Symantec, McAfee, Kaspersky Lab

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