CyberDefender

  www.cyberdefender.com
  www.cyberdefender.com

CyberDefender Photos

Closing of the downtown LA Call Center
After math of a failed company
Closing down the downtown LA Call Center

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CyberDefender Reviews

12 Reviews
1.6
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CyberDefender Interim CEO & CFO Kevin Harris
Kevin Harris
7 Ratings
  1.  

    It was great at first, but then management change everything and took sales as a priority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Support Representative in Los Angeles, CA
    Former Employee - Technical Support Representative in Los Angeles, CA

    I worked at CyberDefender

    Pros

    some pro's included not working very hard when we get a case for simply installing their antivirus software on a machine.

    Cons

    Management and sales would often say that their tech support are Microsoft certified and that we could fix anything. Sales would also lie about anything to get a customer

    Advice to ManagementAdvice

    show tech support more respect then you show your sales agents.

    Doesn't Recommend
    No opinion of CEO

CyberDefender Interviews

Interview Experience

Interview Experience

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Getting an Interview

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  1.  

    Technical Support Representative Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    The process took 2 daysinterviewed at CyberDefender in August 2010.

    Interview Details

    I met with a hiring manager, he simply went over my resume and asked me a few simply questions. He then straight out told me they are hiring many people because their company is growing largely. Basically if you knew a thing or two, they would hire you.

    Interview Questions
    • Are you familiar with LogMeIn or TeamViewer   View Answer
    Negotiation Details
    There was no room for negotiation
    Accepted Offer
    Neutral Experience
    Easy Interview

CyberDefender Awards & Accolades

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Additional Info

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Website www.cyberdefender.com
Headquarters Los Angeles, CA
Size 150 to 499 Employees
Founded Unknown
Type Company - Public
Industry Information Technology
Revenue $25 to $50 million (USD) per year
Competitors Symantec, McAfee, Kaspersky Lab

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