I have been working at Cypress of RaleighPros
The variety of duties within a specific job title can keep things fresh and the opportunity exists to move laterally with relative ease. The clientele (read membership) is also very diverse and interesting which also keeps it fresh. Since the clientele is made of a membership of homeowners that live on the premises it is also nice to become more intimate with their needs, desires, routines, et cetera. The members also are very generous during the holiday season with their contributions towards a holiday incentive.
The company also offers a small incentive for continuing education as long as the coursework is actively contributing to the employee's current field. A decent benefits package (health, dental, vision, and life insurance as well as a 401k with a small match) is also given.Cons
Upper management seems aloof to common problems (albeit petty as they may seem) that persist daily amongst the hourly employees. Change from the top down is slow to occur, often happening after someone quits out of frustration. Overall the management seems to be very reactive versus proactive, granted they are active. Communication from the top down seems to be lacking.
Accountability is flexible to nonexistent at times
A small portion of each pay check (about $21.60) is now deducted to help cover insurance premiums.
Vertical advancement is difficult if not impossible in some departments.Advice to ManagementAdvice
Some departments could be made stronger by offering more in-house training sessions and basic skills review sessions. Brief weekly or bi-weekly meetings for each department to let employees know what is going on with upper management and allow for feedback from employees would be nice to help curb frustrations between employees and management as well as to implement a sort of loose protocol as to what is expected of the staff and how to troubleshoot recurring nuisances.
Getting an Interview
Getting an Interview
- Application Details
I applied in-person. The process took a day - interviewed at Cypress of Raleigh in September 2011.Interview Details
The interview process was pretty simple, revolving around experience, skill sets, and time management skills. References and past employers were contacted. A quick tour of the workplace (kitchen) was given and looked to be decently well suited for it's task. None of the workers were present at the time so it was hard to gauge the culture.Interview Questions
Accepted OfferNeutral ExperienceEasy Interview
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