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DHL Express Reviews

265 Reviews
3.2
265 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DHL Express CEO Ken Allen
Ken Allen
107 Ratings
  1.  

    I love my DHL Express

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Dallas, TX
    Current Employee - Account Executive in Dallas, TX

    I have been working at DHL Express full-time for more than a year

    Pros

    -1st class global network. I email countries all over the world (i.e. South Africa, China, Brazil, etc.)
    -Great compensation.
    -Amazing culture.
    You get what you put in and some people dislike the work-life balance because they do not understand how to utilize our network to handle issues or get things done.

    Cons

    Selling is the easiest part of the job. There are so many factors that come into play with international shipping that can go wrong and give an easy out for customers. US based customers are so used to FedEx or UPS that if one thing goes wrong they will no longer want to do business with you.

    -Promotions should be given in reference to performance and not tenure within the company.

    Advice to ManagementAdvice

    Love the atmosphere and the goals of the company. There is never a time that I felt our management team on all levels does not care about the company, the customer, and the employee.

    -When implementing salaries for young professionals cost of living should factor in rent. The housing market in certain areas might be cheaper than others but rent is still high. Most young professionals are looking to rent and not buy houses so consider that as a factor when deciding salaries.

    Recommends
    Positive Outlook
    Approves of CEO

DHL Express Interviews

Updated Aug 21, 2014
Updated Aug 21, 2014

Interview Experience

Interview Experience

64%
19%
16%

Getting an Interview

Getting an Interview

35%
26%
12%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Data Entryu Interview

    Anonymous Employee  in  Columbia, SC
    Anonymous Employee in Columbia, SC
    Application Details

    I applied through a recruiter - interviewed at DHL Express in June 2014.

    Interview Details

    I was called by a recruiter and interviewed that same day. I was then interviewed by two people. One interview was ok, the other was extremely rude and unprofessional. The kept interrupting my answers and appeared to be disinterested in the interview. I was not given the courtesy to ask any questions or even shake hands.

    Interview Questions
    • The interview was so bad, I do not remember what the most difficult question was.   Answer Question
    No Offer
    Negative Experience
    Average Interview

DHL Express Awards & Accolades

Something missing? Add an award
Best Companies to Work for in Latin America, Great Place to Work Institute, 2008

Additional Info

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Website www.dhl.com/en/express.html
Headquarters Bonn, Germany
Size 1000 to 5000 Employees
Operated By Deutsche Post DHL
Founded 1969
Type Subsidiary or Business Segment
Industry Transportation & Logistics
Revenue $500 million to $1 billion (USD) per year
Competitors FedEx, UPS, Business Post

DHL Express picks up goods and packages right at your door and takes them to whatever puerta, porte, Tür, or dør you request. The company provides door-to-door delivery services to more than 220 countries and territories worldwide through some 4,500 facilities. It maintains a fleet of about 350 aircraft and more than 62,000 vehicles. DHL Express offers international same-day deliveries and allows business and private customers to track shipments online. Other services include after-hours pickup and delivery, customs-clearance assistance, dangerous-goods handling... More

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