DHL Express – Why Work For Us?

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 285,000 employees, we provide solutions for an almost infinite number of logistics needs. 


DHL is part of the world's leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain.

MISSION

In 2009, we laid out our goals for the future in our Strategy 2015, including our vision and mission for our company. Our vision emphasizes that we want to be The Logistics Company for the World. This goes beyond the simple fact that, as a global company, we are present in over 220 countries and territories, or that we are often the very first logistics company to enter new markets. Our vision stresses that we want to be the logistics provider people turn to – their first choice not only for all their shipping needs, but also as an employee or investor.

This is further underlined in our mission statement, which has four main elements:

1) We want to simplify the lives of our customers
2) We make our customers, employees and investors more successful
3) We make a positive contribution to the world
4) We always demonstrate respect when achieving our results

We are successful when you are

We strongly believe that pursuing all of these goals is in our interest and in the interest of all of our stakeholders: customers, employees, investors and the planet as a whole. We add value to people’s interaction with us, whether with excellent services or products, by engaging our employees and nurturing their talents, or by being a solid, long-term investment on the stock market. And, we show concern for our world and our communities with our various corporate responsibility programs under the motto of ‘Living responsibility

PURPOSE

A company with a purpose

We are deeply proud of the contribution we can make in our daily work. Everything that is moved from one place to another needs the aid of logistics – but behind this simple truth one finds millions of stories. As the logistics company for the world, we form the backbone of trade, ensuring that whatever needs to be delivered, gets delivered. A shipment placed in our trust may include life-saving medicines, or a birthday present from a friend, or hold a company’s entire existence in the form of a prototype. We not only deliver parcels and packages, and make sure containers arrive at ports: we deliver prosperity, we transport health, we power growth, we deliver joy. Every day we connect people, improving their lives.

DHL Express

DHL Express transports urgent documents and goods reliably and on time from door-to-door in more than 220 countries and territories, and operates the most comprehensive global express network. With a fleet of more than 250 aircraft, DHL Express is also one of the largest air carriers worldwide.

DHL Global Forwarding

DHL Global Forwarding In its daily business DHL Global Forwarding takes care of a variety of customers' logistics needs, from standardized logistics operations and multi-modal transport solutions to highly individualized industrial

DHL Freight

DHL Freight, one of Europe's leading road freight providers, offers high-quality LTL (less than truck load), FTL (full truck load) and intermodal services for the B2B environment. With its road freight expertise, an unrivalled terminal network, special services like customs, sector-specific solutions or as a Lead Logistics Provider DHL Freight simplifies its customers most complex transportation processes.

DHL Supply Chain

DHL Supply Chain is the global market leader in contract logistics, providing warehousing, managed transport and value-added services at every link in the supply chain for customers in a variety of industries. We also offer solutions for corporate information and communications management tailored precisely to the needs of our customers.

DHL Global Mail

DHL Global Mail DHL Global Mail is DHL's worldwide expert in providing customized solutions for your mail and B2C parcels. We maintain one of the world's largest delivery networks, with about 32 sales offices and 26 processing centers on five continents, and one objective: your complete satisfaction



As the world’s leading logistics company, DHL offers a wide range of interesting job challenges and opportunities in different divisions around the globe. We continuously encourage you to broaden your horizons and fulfil your potential via a wide and varied range of learning and development opportunities. On mylearningworld.net, our online learning portal, you can benefit from a broad spectrum of professional development programs that cover language classes, soft skills training, management methods and other essential topics. Our performance management system supports us in recognizing your potential, evaluating your performance and continuously planning the development of your career with you.

DHL empowers each employee to take the initiative, get involved in different teams and achieve high impact results that really make a difference. Our First Choice program, a key component of our growth strategy, aims to improve our performance at every point of contact with our customers through individual contributions and teamwork. The annual Employee Opinion Survey (EOS) gives our employees the opportunity to let their voice be heard, and the feedback provided is acted upon to help us continuously improve and move forward as one company. Our Idea Management system provides a platform for employees to share their ideas for improving our business processes and services.

In DHL, you will be part of a strong team that respects its employees the environment and society.
You will deal with people from all over the world and get the chance to experience the unique international spirit of our organization. In addition to their normal duties, many of our employees are personally committed to a wide range of initiatives that benefit people in communities around the world. Our Disaster Response Teams (DRT) step in to save lives in the wake of natural disasters.


DHL Express Reviews

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DHL Express CEO Ken Allen
Ken Allen
139 Ratings
  • Featured Review

    Helpful (1)

    Former Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DHL Express full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I had so many opportunities during my time at DHL and loved it. I would have been a lifer if they had not shut our facility down. There are hard days and long hours but you are very well compensated. Excellent benefits: healthcare, 401K + matching, sick leave, vacation, paid holidays, tuition reimbursement. Great training ongoing and otherwise, lots of opportunities for advancement if you are willing to relocate, above average severance

    Cons

    Many changes in leadership, our entire business model changed displacing tens of thousands and just like any big corporation, sometimes the wrong people are hired and promoted. Can be very stressful from KPIs to client expectation

    Advice to Management

    Ensure transparency and communication. Be sure you have the right leaders in place, not just someone who can do it for now


DHL Express Interviews

Interview Experience

Interview Experience

66%
20%
12%

Getting an Interview

Getting an Interview

40%
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Interview Difficulty

2.8
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  1.  

    Package Handler/Ramp Agent Interview

    Anonymous Employee in Erlanger, KY
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 dayinterviewed at DHL Express (Erlanger, KY) in July 2015.

    Interview

    I applied at a hiring event in Erlanger, KY that was being held at a banquet/conference center. First they make a copy of your driver's license and put it in your file. Then you fill out a couple sheets with your personal info and answer some questions about the duties of the job. Next is a face to face interview. Then you wait to hear back from recruiting. Could take as long as 2 weeks for them to call. Applied 7/13, and as of 7/22 still waiting for them to call back. No offer as of yet.

    Interview Questions

    • Can you work outdoors in all types of weather?   1 Answer

DHL Express Awards & Accolades

Something missing? Add an award
Top Employer , Top Employers Institute, 2015
Best Companies to Work for in Latin America , Great Place to Work Institute, 2008
Recent Updates
  • DHL Express update
    30+ days ago

    DHL Express has been certified as a Top Employer in 6 Americas Countries in 2015! •Top Employer in Barbados •​Top Employer in Brazil •Top Employer in Curacao •Top Employer in Jamaica •Top Employer in Mexico •Top Employer in United States of America

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Additional Info

Website www.dhl.com/en/express.html
Headquarters Bonn, Germany
Size 5000+ Employees
Operated By Deutsche Post DHL
Founded 1969
Type Subsidiary or Business Segment
Industry Transportation & Logistics
Revenue $500 million to $1 billion (USD) per year
Competitors FedEx, UPS, Business Post

DHL Express picks up goods and packages right at your door and takes them to wherever you request. The company provides door-to-door delivery services to more than 220 countries and territories worldwide through some 4,500 facilities. It maintains a fleet of about 350 aircraft and more than 62,000 vehicles. DHL Express offers international same-day deliveries and allows ... More

Mission: Excellence. Simply Delivered. International express deliveries; global freight forwarding by air, sea, road and rail; warehousing solutions from packaging, to repairs, to storage; mail deliveries worldwide; and other customized logistic services – with everything DHL does, we help connect people and improve their lives.

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