RecommendsPositive OutlookApproves of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at DIRECTV full-time (More than a year)
Good benefits and pay, Always have work, If productive can get off by 4pm every day although expect 6pm during the summer.
Sometimes managers can make you feel like your not working hard enough and don't always point out the good things. Call center can confuse customer expectations leaving you to pick up the ball holding up your job. Long 6 day work weeks that can drag on for months making you feel like you have no energy when your off and no longer have a social life.
Advice to Management
Try to understand why your techs sometimes struggle and give advice and work with them to improve the aspects of the job that they suffer on. Stop focusing on the negatives and try to be more positive. Try not to be so serious every moment, it creates too much tension, sometimes people like to laugh a bit even at their mistakes to help deal with the stressful situation. That doesn't always mean your not being taken seriously.
Getting an Interview
Getting an Interview
- No OfferPositive ExperienceAverage Interview
I applied through a recruiter. I interviewed at DIRECTV.
Met on site with the Hiring Manager for a roughly 1 hour interview. The interview consisted of details of what the responsibilities of the position were and how DirectTV functions with respect to their products. The remainder of the interview dealt with background information about my skills, how they relate to the needs of the position, and the strengths of my skills.
- Where do you see yourself in terms of working within the SDLC process? Answer Question
DIRECTV takes television straight to the masses - no wires attached. The company operates the largest direct broadcast satellite (DBS) service in the US, ahead of #2 DISH Network, and in direct competition with leading cable providers Comcast and Time Warner. DIRECTV enjoys a 20% share of the pay-TV market. In addition to its more than 19 million US customers, the company serves 11 million subscribers in Latin America under the DIRECTV and SKY brands. Services include high-definition, 3D, and video-on-demand (VOD) programming. Phone companies such as Verizon and AT&T ...