DIRECTV Reviews

556 Reviews
3.2
556 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
313 Ratings
  1. 3 people found this helpful  

    Excellent merit based pay scale, but at the cost of high stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DIRECTV full-time for more than 3 years

    Pros

    Above average compensation for area. Excellent promotional opportunities for high performers. Yearly raise that is truly based on performance. Above average benefits package. Company definitely cares for their employees.

    Cons

    Extremely high stress environment - dealing with hostile customers and technicians, and workload was too much for each person. Regularly had to take work home with me just to stay above water. Also had to check emails constantly - at work and home - so as not get severely behind.

    Advice to ManagementAdvice

    Hire more employees instead of trying to get by with the bare minimum and overloading your staff to the point of burn out.

    Recommends
    Positive Outlook
    Approves of CEO

DIRECTV Interviews

Updated Sep 15, 2014
Updated Sep 15, 2014

Interview Experience

Interview Experience

61%
22%
16%

Getting an Interview

Getting an Interview

51%
26%
10%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very quick hiring process. I received a phone call within 72 hours of submitting my application. One face to face interview with the position being offered at the end of the interview. Typical entry level interview questions. Human Resources rep does a great job laying out the specifics for the position and what is expected of you.

    Interview Questions
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience

DIRECTV Awards & Accolades

Something missing? Add an award
25 Best Multinational Companies to Work For (in Latin America), Great Place to Work Institute, 2012
America's Top Companies, Forbes, 2009
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Additional Info

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Website www.directv.com
Headquarters El Segundo, CA
Size 5000+ Employees
Founded 1994
Type Company - Public (DTV)
Industry Unknown
Revenue $10+ billion (USD) per year

DIRECTV takes television straight to the masses - no wires attached. The company operates the largest direct broadcast satellite (DBS) service in the US, ahead of #2 DISH Network, and in direct competition with leading cable providers Comcast and Time Warner. DIRECTV enjoys a 20% share of the pay-TV market. In addition to its more than 19 million US customers, the company serves 11 million subscribers in Latin America under the DIRECTV and SKY brands. Services include high-definition, 3D, and video-on-demand (VOD) programming. Phone companies such as Verizon and AT&T... More

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