DIRECTV Reviews

3.4
680 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
DIRECTV Chairman, President, and CEO Michael D. (Mike) White
Michael D. (Mike) White
377 Ratings
  • 3 people found this helpful

    I work For Directv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support- DIRECTV in Tulsa, OK
    Current Employee - Technical Support- DIRECTV in Tulsa, OK

    I have been working at DIRECTV

    Pros

    The training course they put the CSR Techs through has been modified, they spent 7 weeks getting us ready for the floor and helping us along. Great benefits and wonderful opportunities.

    Cons

    The training needed to focus more on all types of learning styles and not just one. I didn't like how the in-class instructer wasn't taking the time to think of other learning styles. She focused more on the "Presenting the information and where to find it" types but left the visual learners in the dust.

    Advice to ManagementAdvice

    Work on changing the instructors versatility and flex to include more then 1 learning style

    Recommends
    Positive Outlook
    No opinion of CEO

DIRECTV Interviews

Updated Mar 22, 2015
Updated Mar 22, 2015

Interview Experience

Interview Experience

61%
21%
16%

Getting an Interview

Getting an Interview

51%
23%
8%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at DIRECTV.

    Interview Details

    I applied online. The next day I got called to schedule a phone interview. I completed the phone interview a few days later. Then they asked me to come to do a in-person interview. I came to the front desk and told them I was there for an interview. Waited a few minutes. There were two people interviewing me. They were nice and very welcoming. The process took about two weeks.

    Interview Questions
    • What is you biggest accomplishment?
      Where do you see yourself in 5 years?
      What have to done to calm down an angry customer?
       
      Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

DIRECTV Awards & Accolades

Something missing? Add an award
25 Best Multinational Companies to Work For (in Latin America), Great Place to Work Institute, 2012
America's Top Companies, Forbes, 2009
Show More

Additional Info

Unlock Profile
Website www.directv.com
Headquarters El Segundo, CA
Size 5000+ Employees
Founded 1994
Type Company - Public (DTV)
Industry Telecommunications
Revenue $10+ billion (USD) per year

DIRECTV takes television straight to the masses - no wires attached. The company operates the largest direct broadcast satellite (DBS) service in the US, ahead of #2 DISH Network, and in direct competition with leading cable providers Comcast and Time Warner. DIRECTV enjoys a 20% share of the pay-TV market. In addition to its more than 19 million US customers, the company serves 11 million subscribers in Latin America under the DIRECTV and SKY brands. Services include high-definition, 3D, and video-on-demand (VOD) programming. Phone companies such as Verizon and AT&T... More

Work at DIRECTV? Share Your Experiences

DIRECTV

 
Click to Rate
or