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DSW Reviews

473 Reviews
3.1
473 Reviews
Rating Trends

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DSW President, CEO, and Director Mike MacDonald
Mike MacDonald
222 Ratings
  1.  

    Part Time Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at DSW part-time for more than a year

    Pros

    DSW as a company offers a great discount (30%) on all merchandise. My manager has understanding of my crazy school schedule and allows me to work when I can within my desired rang of hours. Coworkers will vary by store but I have gotten along so well with everyone who has been employeed here over the year. Its awesome to work with people of all ages and backgrounds. The pay for associates is awesome too. I was very happy with my initial hiring pay and then my annual raise was very generous. I feel that we are paid very well for part time retail work.

    Cons

    My biggest challenge has been the scheduling. Most of the associates are over worked. We are given 8-9 hour shifts multiple times a week including all weekend (ex- 11-730 or 130-10). It is a store wide problem for us. Multiple part time associates have been scheduled close to 40 hours because of under-staffing. Part time associates should be kept to 20 hours unless they specifically say they need more. The schedule lacks variation and associates are usually scheduled Friday-Sunday every weekend unless they request off. It would be nice to be give a weekend off on a rotation system like mangers get.

    Advice to ManagementAdvice

    Need to hire more associates. Give associates weekends off on a rotation just like the managers. Communicate with associates informally about things going on in the store/room for improvement.

    Recommends
    Positive Outlook

DSW Interviews

Updated Sep 23, 2014
Updated Sep 23, 2014

Interview Experience

Interview Experience

78%
15%
6%

Getting an Interview

Getting an Interview

72%
22%
1%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeks - interviewed at DSW.

    Interview Details

    I applied online, went into the store and introduced myself to the manager. Within the next couple of days I was called to schedule an interview. There are 2 interviews - one with the hiring manager and one with the store manager. They were each close to an hour long. I was asked about the store values and to explain what they meant to me, and to provide examples of times when I felt like I showed those qualities. I was also asked my favorite types/brands of shoes.

    Interview Questions
    Negotiation Details
    I was called and offered $9 over the phone. I said that my previous job had paid $9.17, and I had closing and cash register experience and we agreed on $9.25
    Accepted Offer
    Average Interview

DSW Awards & Accolades

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Additional Info

Unlock Profile
Website www.dsw.com
Headquarters Columbus, OH
Size 5000+ Employees
Founded 1969
Type Company - Public (DSW)
Industry Retail
Revenue $2 to $5 billion (USD) per year
Competitors Macy's, Collective Brands

While you don't have to watch out for trees in this jungle, you may want to watch your back. DSW (short for Designer Shoe Warehouse) sells discounted brand-name footwear for style-conscious men, women, and kids through more than 315 stores in about 40 US states, as well as online at dsw.com. In addition to more than 2,000 styles of dress, casual, and athletic shoes, stores offer a complementary array of handbags, hosiery, and accessories. It also operates about 350 leased departments inside stores operated by other retailers, including some 265 Stein Mart stores and... More

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