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DSW Reviews

460 Reviews
3.1
460 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DSW President, CEO, and Director Mike MacDonald
Mike MacDonald
218 Ratings
  1. 5 people found this helpful  

    Makes me want to cry!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at DSW full-time for more than 5 years

    Pros

    Pay, PTO, discount, amazing associates I get to train and develop, and working with fun customers every day!

    Cons

    My passion and focus has always been for my customer! I love to coach and develop the team to help engage our customers in making an amazing and unforgettable experience! However, my store manager fails to recognize all my hard work and dedication and all the time spent away from my family. I come home everyday sore, and extremely tired as I have to practically run and run to make sure we get everything done that is expected to get done! Then I feel that we have to bend over backwards for our associates but when I want to express how Im feeling I get the cold shoulder. I used to love working here, it's just becoming so political and can only get ahead if your practically best friends with the DM. Its sad to me that this was exactly where I wanted to be a few years ago to wanting to run and go somewhere else. The headaches and heartache isn't worth it. I want to feel like I matter but just coming to realize that I don't and probably never will. Sad that i put in so many years of my life to feel so worthless and unappreciated here at the end of this career! Just wish I mattered! I'm getting to the point that the pay just isn't worth it anymore. The pay is great but willing to leave for a pay cut just to feel good about myself again!

    Advice to ManagementAdvice

    Talk with the managers. Take the time to invest in them. Be different than other companies and make sure that middle management is heard!

    Recommends
    Positive Outlook
    Approves of CEO

DSW Interviews

Updated Aug 30, 2014
Updated Aug 30, 2014

Interview Experience

Interview Experience

79%
15%
5%

Getting an Interview

Getting an Interview

71%
22%
1%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1. 1 person found this helpful  

    Part Time Sales Associate Interview

    Anonymous Employee  in  New York, NY
    Anonymous Employee in New York, NY
    Application Details

    I applied online. The process took 6+ weeks - interviewed at DSW in August 2014.

    Interview Details

    I applied for the position online and a month and a half later I was called in for an interview. The interview consisted of basic questions. My interviewer immediately let me know that I would probably net get the position due to my availability. The interview lasted less than fifteen minutes.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview

DSW Awards & Accolades

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Additional Info

Edit Profile
Website www.dsw.com
Headquarters Columbus, OH
Size 5000+ Employees
Founded 1969
Type Company - Public (DSW)
Industry Retail
Revenue $2 to $5 billion (USD) per year
Competitors Macy's, Collective Brands

While you don't have to watch out for trees in this jungle, you may want to watch your back. DSW (short for Designer Shoe Warehouse) sells discounted brand-name footwear for style-conscious men, women, and kids through more than 315 stores in about 40 US states, as well as online at dsw.com. In addition to more than 2,000 styles of dress, casual, and athletic shoes, stores offer a complementary array of handbags, hosiery, and accessories. It also operates about 350 leased departments inside stores operated by other retailers, including some 265 Stein Mart stores and... More

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