What We Do
The name Dealer Tire may not be familiar, but you’ve heard of Toyota, Chrysler, Infiniti, Mercedes-Benz, BMW, and Volkswagen. That’s by design. These and other car manufacturers choose Dealer Tire to run their tire programs. We manage these programs from start to finish, from tire distribution to consumer sales. Our team consists of talented people in all areas of business: sales, supply chain, marketing, HR, training, accounting, information technology, customer service and more.
When you buy tires from one of our automotive partners, you’re more than likely buying from a program Dealer Tire manages. As the only tire company devoted to growing the dealership channel, we are committed to providing our employees with a high growth environment that offers stability, excitement, creativity, and opportunities for career advancement and development.
Click on our YouTube icon at the top right of this page to view more from our CEO about our people, culture and opportunities.
|• American Heart Association||• American Red Cross|
|• Hunger — Feeding America or locally the Cleveland Foodbank||• Individual Choice — Business Volunteers Unlimited or Hands On.|
|• Education — Tutoring & Mentoring at Cleveland Public and other school systems.|
Innovative and passionate. That’s Dealer Tire. When people walk through the doors of our corporate office, they’ll find exceptional teams of people devoted to our mission and guiding principles. Inspired by our CEO, Scott Mueller, we showcase creative pieces of art throughout the building in order to help foster an environment dedicated to innovation and excellence.
While we enjoy an open-door policy all year round, once a year Dealer Tire offers employees the opportunity to rate the company through an official survey called Staff Scan. Administered by an outside company, Staff Scan influences management decisions. Our CEO reads every single entry and teams are formed within each department to address any concerns and to celebrate successes. These employee surveys have resulted in changes in organizational structures, benefit plans, and employee-led initiatives.
The Talent and Organizational Development team has built Dealer Tire University, which provides tools and resources to help individual and organizational performance through training, coaching, and career development. In addition, employees can take advantage of the tuition reimbursement benefit for both undergraduate and graduate degree courses.
Core Values & Guiding Principles
Everything we do at Dealer Tire is based around four Core Values and 11 Guiding Principles. These are not just displayed in our hallways, but rather they are embedded in the values by which we drive our business decisions and engage our workforce. They are discussed often and symbolize our commitment to keeping our best resources happy: our employees.
Giving back to our community is an integral part of our culture. Dealer Tire partners with several national and local organizations to support those in need of various services. Our organization supports the American Heart Association, American Red Cross, Greater Cleveland Food Bank, Business Volunteers Unlimited, HandsOn Network, and non-profit education programs.
Dealer Tire’s corporate office is located in Cleveland, Ohio with about 450 of our nearly 1,000 employees. Our team consists of talented people in all areas of business. Some teams work solely with specific automotive partners while others work across all brands. Keeping most functions in-house helps ensure we provide the highest level of services to our automotive and tire partners.
In order to provide personalized service, we have account managers throughout the United States and Canada who focus on our dealership relationships. These teams are dedicated to keep us engaged with our dealerships and to promote sales and top customer service. Individual dealers receive personalized business plans, training, and sales tools to help ensure their customer’s safety and satisfaction by getting the right tires for their vehicles.
The launch of Dealer Tire Canada in 2012 brought a wave of growth with new partnerships and new opportunities. Continuing to provide our un-rivaled services, we’ve customized tire programs for the Canadian market. Our main office is located in Ontario.
With over 25 and growing, our warehouses are at the heart of everything we do. Located throughout the US and Canada, our warehouses are responsible for inventory management, distribution, inspection, and quality control. Dealer Tire prides itself on innovation and safety. Our layout and equipment are designed for optimal production, employee safety, and the ability to adhere to individual automaker processes. Our state-of-the-art warehouses contain proprietary systems designed and created by Dealer Tire employees to keep our facilities operating at optimal levels.
We are proud to offer our Associates a comprehensive benefits package inclusive of Medical, Dental, Vision, Prescription coverages along with generous Paid Time Off, 401(k) with company match of 50%, Health Savings Accounts, Educational Assistance and much more.
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Dealer Tire full-time (More than 8 years)
Lots of flexibility. Strong leadership with clear direction. Extremely good to employees. Fast paced
High expectations can lead to burn out.
Getting an Interview
Getting an Interview
- No OfferNegative ExperienceAverage Interview
I applied online. The process took 6 weeks. I interviewed at Dealer Tire (Cleveland, OH).
The interview process is about 5 hours long which includes a take home simulation which must be prepared ahead of time. Four interviews are conducted by different members within the organization, each lasting about 45 minutes. I will start out by saying that HR is very friendly in showing around the facility and how many of the groups operate what some of the day-to-day functions are like. During the first interview, things turned sour. The interviewer wasn't friendly to begin with and seemed to shuffle me in to his office - you could tell I was inconveniencing his Monday morning. My interviewer (who I will not mention name or title), started falling asleep within the first 15 minutes of my interview. I was in the middle of answer one of his questions and his eyes started to slowly sink down as if he was falling asleep, then just before he appeared to doze off they immediately shot up again. I found this very unprofessional and was very thrown off by this. This happened a second time during my same interview with about 5 minutes remaining again! Very unprofessional and very disappointing...I have never seen a person so disengaged during an interview process. If you don't believe me, I would highly recommend you review the Distribution Manger's interview review on February 25th, as he/she had the same experience. Some of his questions were challenging, but they were good questions. During the remaining interviews, I was questioned about KPIs from prior positions, different experiences within coworkers and how I was able to influence decisions and forecasting decisions. Honestly, after the first interview, I was really thrown off thrown off during my next interview, so I had a hard time focusing during my next interview. The last two interviews were relatively smooth, though it is a long process after four hours. After the company serves you a complimentary lunch (which is very good, mind you), you are to present the simulation which was given to you a week in advance. I worked on my simulation for about 25 hours and asked a couple of questions prior to the interview to clear up a few line item issues. Other than that, the expectation was to make assumptions, do some analysis, make a recommendation and then present how you influence the company to utilize the key metrics within the organization. My approach was to make it feel like a team/company meeting not a job interview and answer each question asked like a test so it would feel more natural. I incorporated my answers throughout the presentation and there were few questions at the end. When I was notified several days later by HR that I wasn't offered the position, because my simulation didn't answer the questions, I explained my strategy. Basically, you are better off just answering the questions directly. Don't bother trying to show how you would present during a normal team meeting, that doesn't seem to factor in at all. My best advice to someone interviewing at Dealer Tire - read the reviews from past interviewers and employees and base your questions on those reviews. Ask about the culture and the way meetings are run at the company. I asked one of my interviewers about the collaboration within the company and was told straight up that there is a lack of collaboration within the organization - a confirmation of many reviews here. These aren't lies on here, but ask as much as possible about what is going on at Dealer. I believe some people want to see the company move forward, but there are clearly many people who are not ready for new ideas or change.
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