I worked at Debenhams part-time
Culture and team and great work culture
ideas to fruition,sometimes management wants things to be done their way
Advice to Management
Management has to be proactive and not to stick to the pre determined goals
Getting an Interview
Getting an Interview
Helpful (6)Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 2 weeks. I interviewed at Debenhams (Hounslow, England (UK)).
Online short questionnaire followed by a telephone interview asking the same questions. The questions were of the type: "Give an example of a time you have experienced excellent customer service" and "Give an example of a time where you have given excellent customer service". This was then followed by a group interview in the store I applied for (Hounslow, London) with about 15 applicants. There was a lot of focus on knowing about Debenhams brands and who they cater for (e.g. Jeff Banks, Laura Oakes etc.) so try and learn some of this before you go. They ask about good experiences you have had in Debenhams stores and who their main competitors are (hint: M&S/ John Lewis!) This lasted about 1 hour with time for group activities and a short presentation about the task set. Finally, a short 10 minute 1-1 interview mostly going over the same questions from the first steps and seeing how well you come across. Also some questions on availability and pay. Found out a few days later that I had the job!
- Give an example of a time you have experienced excellent customer service" and "Give an example of a time where you have given excellent customer service". Answer Question
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