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Debenhams Reviews

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Michael Sharp
63 Ratings
  • Good experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Debenhams part-time


    Culture and team and great work culture


    ideas to fruition,sometimes management wants things to be done their way

    Advice to Management

    Management has to be proactive and not to stick to the pre determined goals

Debenhams Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (6)  

    Sales Advisor Interview

    Anonymous Employee in Hounslow, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Debenhams (Hounslow, England (UK)).


    Online short questionnaire followed by a telephone interview asking the same questions. The questions were of the type: "Give an example of a time you have experienced excellent customer service" and "Give an example of a time where you have given excellent customer service". This was then followed by a group interview in the store I applied for (Hounslow, London) with about 15 applicants. There was a lot of focus on knowing about Debenhams brands and who they cater for (e.g. Jeff Banks, Laura Oakes etc.) so try and learn some of this before you go. They ask about good experiences you have had in Debenhams stores and who their main competitors are (hint: M&S/ John Lewis!) This lasted about 1 hour with time for group activities and a short presentation about the task set. Finally, a short 10 minute 1-1 interview mostly going over the same questions from the first steps and seeing how well you come across. Also some questions on availability and pay. Found out a few days later that I had the job!

    Interview Questions

    • Give an example of a time you have experienced excellent customer service" and "Give an example of a time where you have given excellent customer service".   Answer Question

Debenhams Awards & Accolades

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Additional Info

Headquarters London, United Kingdom
Size 10000+ Employees
Founded 1818
Type Company - Public (DEB)
Industry Retail
Revenue $2 to $5 billion (USD) per year
Competitors Unknown

For 200 years, the passion and ambition of our people have been making us who we are. Unmistakeably unique. And the future you'll have with us is no different. It's a future you're in control of. A future where your individuality determines our success. A future where you'll be someone you never thought you'd be.

Mission: We think bigger and move faster. We start the trends and set the pace. We don't sit back and watch it happen. We make it happen. Our focus has never just been about achieving success. It's how we get there too. And, like our people, we do it by taking the initiative and working together. Debenhams isn't simply a place to work. It's a hugely rewarding environment. One that inspires creativity, encourages freedom of expression and celebrates accomplishment.

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