Delaware North

www.delawarenorth.com
Employer Engaged

Delaware North – Why Work For Us?

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Delaware North sets the stage for some of life’s great moments

From the first serve at an Australian Open final, to serving a stadium full of fans at the Super Bowl; from celebrity sightings at restaurants at LAX, to star gazing at Yosemite National Park. In these moments and in millions more like them, you’ll find Delaware North. No, you won’t find us center-stage. That’s not our role. And it’s not even our style. We work behind the scenes, making each experience, moment and memory the best it can be.

With locations on four continents, serving half-a-billion guests a year, it's not easy to come up with a simple phrase that captures all we do. Yes, we’re world leaders in culinary and hospitality. We’re specialists in serving up what fans crave, and at making travelers and visitors feel right at home. But here’s how we’d like you to really think of us. We’re a team 60,000 strong. Our role is to work behind the scenes to create world-class experiences. And our spirit, our passion, is to go beyond your expectations.

For organizations that value a long-term partner in hospitality and entertainment, Delaware North delivers unforgettable customer service and experiences fueled by seamless operations. Only Delaware North has the innovation, unparalleled experience and collaborative spirit that truly make a difference to our clients’ bottom line.

Delaware North sets the stage for some of life’s great moments

From the first serve at an Australian Open final, to serving a stadium full of fans at the Super Bowl; from celebrity sightings at restaurants at LAX, to star gazing at Yosemite National Park. In these moments and in millions more like them, you’ll find Delaware North. No, you won’t find us center-stage. That’s not our role. And it’s not even our style. We work behind the scenes, making each experience, moment and memory the best it can be.

With locations on four continents, serving half-a-billion guests a year, it's not easy to come up with a simple phrase that captures all we do. Yes, we’re world leaders in culinary and hospitality. We’re specialists in serving up what fans crave, and at making travelers and visitors feel right at home. But here’s how we’d like you to really think of us. We’re a team 60,000 strong. Our role is to work behind the scenes to create world-class experiences. And our spirit, our passion, is to go beyond your expectations.

For organizations that value a long-term partner in hospitality and entertainment, Delaware North delivers unforgettable customer service and experiences fueled by seamless operations. Only Delaware North has the innovation, unparalleled experience and collaborative spirit that truly make a difference to our clients’ bottom line.

- See more at: http://www.delawarenorth.com/about/#sthash.hH46CIA4.dpuf
Delaware North sets the stage for some of life’s great moments

From the first serve at an Australian Open final, to serving a stadium full of fans at the Super Bowl; from celebrity sightings at restaurants at LAX, to star gazing at Yosemite National Park. In these moments and in millions more like them, you’ll find Delaware North. No, you won’t find us center-stage. That’s not our role. And it’s not even our style. We work behind the scenes, making each experience, moment and memory the best it can be.

With locations on four continents, serving half-a-billion guests a year, it's not easy to come up with a simple phrase that captures all we do. Yes, we’re world leaders in culinary and hospitality. We’re specialists in serving up what fans crave, and at making travelers and visitors feel right at home. But here’s how we’d like you to really think of us. We’re a team 60,000 strong. Our role is to work behind the scenes to create world-class experiences. And our spirit, our passion, is to go beyond your expectations.

For organizations that value a long-term partner in hospitality and entertainment, Delaware North delivers unforgettable customer service and experiences fueled by seamless operations. Only Delaware North has the innovation, unparalleled experience and collaborative spirit that truly make a difference to our clients’ bottom line.

- See more at: http://www.delawarenorth.com/about/#sthash.hH46CIA4.dpuf

 


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Management / Salaried Opportunities

A Growing and Stable Organization

At Delaware North, you have the opportunity to help manage venues in some of the most well-known, high-profile settings in the world. We guide, challenge, and empower you to do great work and position yourself for advancement in a company known for growth, a collaborative culture, and developing leadership from within.

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Full-Time & Part-Time Hourly Opportunities

Delaware North invites you to take your career beyond the ordinary to the extraordinary. At Delaware North, you’ll love where you work, who you work with and how your day unfolds. At locations around the world that range from awe-inspiring to action-packed, you’ll have the satisfaction of sharing your passion for what you do with colleagues dedicated to achieving the same goals.

Our team is made up of associates who have the drive and enjoy the thrill of making things happen. And once you join us, we will help you bring your career to life.

If you have a passion for guest service and interest in working in the hospitality sector, you have come to the right place. Whether you are seeking seasonal employment or are building your professional career, Delaware North offers unique and exciting environments to pursue your true passion.

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Internship Opportunities

A world of opportunity.

At Delaware North, you have an opportunity to make an impact in a unique slice of the hospitality industry, working with colleagues who are passionate about what they do. We create memorable experiences in well-known, high-profile settings around the world. Because our business spans stadiums to casinos, airports to hotels, there’s no telling where your job can ultimately take you.

With us, you have the opportunity to learn and grow professionally, move functionally and geographically, and prepare yourself for advancement—all while doing engaging, satisfying work that brings new and different challenges every day. In our vibrant, growing company, every role and every position affects the business. The impact you make depends on you, your vision, and your drive.

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Current Associates

Okay, we admit it. We love our jobs. We work at a company that is flat out cool. We are proud to be part of one of the most admired family owned hospitality companies in the world. If you are part of our team of more than 60,000 valued employee associates working at one of our global locations, you are at the right place. Here you will find news and information specifically for our current associates, including news about exciting happenings at Delaware North.

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Company Values

In almost 100 years of operation, we've seen our share of changes. But at least one thing is constant: our integrity, the value our clients mention most often when speaking about Delaware North. Add a few other old-fashioned qualities like hard work, determination, service, generosity and honesty, and you begin to get the picture.

From the beginning, we've embraced our clients, our customers and our dedicated associates, who continually achieve new levels of success in delivering hospitality across the globe.

Our founders figured out early on not only is it possible to be ethical and successful, they wouldn't have it any other way. Every generation of the Jacobs family has embodied the ideal of our founders and inspired us to do the same.

That's our heritage. Our corporate values. And the Delaware North difference.

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What We Do

The company that began nearly a century ago with the dream of three young Jacobs brothers has become a global leader in hospitality and food service. Delaware North is one of the most admired hospitality companies in the world with expertise in food service, hospitality management, lodging, travel hospitality, retail, sports facilities management, gaming and racetrack operations. Even with its standing as one of the largest privately held companies in the world, Delaware North has always remained true to the vision of its founders: creating special experiences one guest at a time®.

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Total Rewards

Delaware North believes in a total rewards package that helps us recruit and retain the best associates in the industry. We have a comprehensive benefits program designed to give our associates the comfort, safety and stability they need to serve our guests each and every day. Below is a listing of many of our benefits:

  • 401(k) plan with company match 
  • Medical 
  • Dental 
  • Vision 
  • Life insurance 
  • Short-term disability 
  • Long-term disability 
  • Dependent care spending account 
  • Health care spending account 
  • Vacation 
  • Holidays 
  • Tuition assistance 
  • Training and development 
  • Company-paid training and certification (for chefs) 
  • Mentoring 
  • Wellness program 
  • Referral bonuses
  • Flexible work schedules 
  • Friends-and-family discounts to events and properties

 

Delaware North Reviews

204 Reviews
3.2
204 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Delaware North Chairman & CEO Jeremy M. Jacobs
Jeremy M. Jacobs
62 Ratings
  •  

    Work while watching sports!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premium Services Manager in Saint Louis, MO
    Former Employee - Premium Services Manager in Saint Louis, MO

    I worked at Delaware North full-time (more than 5 years)

    Pros

    Watch pro sports. Great work atmosphere, great people. Diverse network capabilities. Opportunity to travel all over the country to assist other venues.

    Cons

    Long hours. During homestands of teams very few days off

    Recommends
    Positive Outlook
    Approves of CEO

Delaware North Interviews

Updated Feb 24, 2015
Updated Feb 24, 2015

Interview Experience

Interview Experience

71%
20%
7%

Getting an Interview

Getting an Interview

40%
27%
11%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Assistant Food and Beverage Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Delaware North.

    Interview Details

    I had two phone interviews. One with the Hr person and another with my would be direct supervisor. Both interviews went well and I was asked a lot about my leadership style and my knowledge of supervising and employee management style. I was a great interview were I felt I could truly convey my work experience and felt as if they valued what I had to say.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

Delaware North Awards & Accolades

Something missing? Add an award
Top Resorts in Northern California, Condé Nast Traveler Readers’ Choice Awards, 2013
Silver Spoon Award, Venues Today, 2013
Employer of the Year, Wayne ARC, 2013
Best Outback Experience, Australian Gourmet Traveller Travel Awards, 2013
Business of the Year, Mariposa County Chamber of Commerce, 2013
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Additional Info

Website www.delawarenorth.com
Headquarters Buffalo, NY
Size 5000+ Employees
Founded 1915
Type Company - Private
Industry Restaurants, Bars & Food Services
Revenue $2 to $5 billion (USD) per year

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Its portfolio includes... More

Mission: Through our valued associates (employees), we will accomplish our vision by foreseeing and exceeding customer and client expectations, leveraging our unique perspective... More

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