Delivery Agent is the market leader in turning TV viewers into revenue generating customers for the world’s largest brands and media companies. Delivery Agent’s proprietary technology allows viewers to engage with and transact directly from advertisements and television shows through web, mobile, and advanced television applications. Currently in market with leading broadcasters, advertisers, MVPDs and smart TV manufacturers, Delivery Agent brings scalability, organization and economic incentive to a disparate ecosystem that has traditionally lacked uniform technical standards and has been challenged by complex rights and revenue sharing issues. The company is deployed and maintains long term partnerships with NBC, FOX, CBS, HBO, Showtime, Pepsi, Visa, Comcast, Cablevision, AT&T, Verizon and Samsung among others.
Delivery Agent Founder and CEO Mike Fitzsimmons discusses shopping by remote control with Erik Schatzker on Bloomberg Television's "Money Moves.
IF YOU’RE LOOKING TO RE-DEFINE THE TV INDUSTRY, DELIVERY AGENT IS THE PLACE FOR YOU.
As the leader in next generation commerce solutions for the world’s most recognizable media brands, Delivery Agent has created a new playing field from which our partners can truly expand their commerce presence to reach millions of consumers around the globe via web, mobile, and interactive television platforms. Our sophisticated commerce technology is supported by world-class merchandising, interactive marketing, advertising, advanced media and operational services.
Headquartered in San Francisco, California, with offices in New York, Los Angeles, Denver, and London as well, our dedicated employees support content monetization for more than 350 entertainment properties. This includes major media groups such as NBC Universal, CBS, Twentieth Century Fox, Discovery Communications, A&E Television Networks, HBO, Showtime, Turner, Univision Communications, as well as sports organizations like Boston Celtics, New York Knicks and UFC.
We’re on the hunt for innovative people with a passion for all-things media and technology who thrive in a fun, team-driven environment. You’ll join a group of talented colleagues where your contributions will be recognized, rewarded, and revered. We’ll sweeten the pot with an outstanding benefits package that includes medical, dental, vision, life & disability, employee assistance program, plus a generous personal time off policy.
Named the #1 Privately Held Media Company by Inc. Magazine and #3 on the Deloitte & Touché Silicon Valley Technology Fast 50, Delivery Agent has dramatically increased its revenue in each of the last four years. So yes, we work hard, but we also play hard with the help of a fully stocked fridge, Bagel Fridays, company happy hours, bowling parties, baseball game outings, and more.
MIKE FITZSIMMONS, CHIEF EXECUTIVE OFFICER
As Delivery Agent’s Chairman and CEO, Mike Fitzsimmons has developed and commercialized the only omni-channel platform connecting television viewers with products seen on, and related to, their favorite TV shows, advertisements, movies and sports. Under his leadership, Delivery Agent has grown to become the No. 1 Privately Held Media Company as rated by Inc. Magazine, and has firmly established itself as the leading platform for television commerce.
Prior to founding Delivery Agent, Mr. Fitzsimmons led Product Marketing and Business Development for Something Now, Inc., which was acquired by CNET Networks. At Something Now, Mr. Fitzsimmons helped develop the industry’s first synchronized e-commerce application enabling real-time promotion of related consumer electronics products and services online. Before his work at Something Now, Mr. Fitzsimmons was a member of Circuit City Stores, Inc. Corporate Development and Direct Response Divisions.
As a recognized expert on e-commerce and convergence, Mr. Fitzsimmons has been featured on CNBC, PBS and Bloomberg as well as in interviews with Forbes, Reuters, Hollywood Reporter, Wall Street Journal, CNN/Money, , BBC, E-Commerce Times and Variety. Mike has also spoken at premiere industry events including CES, TV of Tomorrow, The Media and Entertainment Forum, The Aspen Institute, Ad Tech and On Hollywood among others.
A native of Virginia, Mr. Fitzsimmons is a graduate of Hampden Sydney College with a degree in Economics. (And if you’re questioning if that’s really a college, we did too.)
His favorite TV shows are House of Cards and Downton Abbey and admittedly if he can’t sleep, he might be caught watching World Series of Poker late at night. He also likes watching pretty much anything that has a score associated with it.
PETER LAI, PRESIDENT & CHIEF OPERATING OFFICER
Peter Lai, 26-year retail veteran, serves as Delivery Agent’s President and Chief Operating Officer responsible for the company’s global operation. Mr. Lai spent his entire professional career focusing on merchandise and the customer – from front end store merchandising to back end operation excellence and everything in between. Prior to joining Delivery Agent, Mr. Lai spent seven years at Amazon in key positions for both their retail and seller business units including acting as General Manager of their retail clothing and jewelry business.
Prior to Amazon, Mr. Lai held executive positions with two global companies – The Body Shop and Duty Free Shoppers. His experience included leadership roles in strategic planning, merchandising and supply chain functions.
Mr. Lai is a native of Hong Kong and holds a Bachelor of Business Administration from University of Wisconsin, Madison.
His favorite shows are Real Housewives of Beverly Hills, Suits, and Revenge.
DAVID RUDNICK, CHIEF TECHNOLOGY OFFICER
David Rudnick spent the last 16 years trying to make watching television more interesting. From pioneering time shifted television (years before TiVo and VOD) to the early designs of Electronic Program Guides and the latest developments in Advanced Television applications, Rudnick has honed his skills on delivering and interpreting a better viewer experience.
Mr. Rudnick founded The Band in 2006, with the idea of making Advanced Television applications a better experience for advertisers, content developers and service providers. In 2010 Rudnick, and founding partner Pat Ivers sold The Band to Delivery Agent.
Prior, Mr. Rudnick has worked at senior levels in the development and implementation of advanced television with companies such as TMG, Discovery Networks, TV Guide, TCI and Liberty Media Companies. Rudnick also holds several patents in advanced television navigation and guidance.
His favorite shows are Gong Show, Love Boat (Drinking Version), and Twilight Zone.
PAT IVERS, EXECUTIVE VICE PRESIDENT, ADVERTISING SALES
Pat Ivers knocked out the better part of the last two decades trying to make advertising a better experience for advertisers. Ivers began his career in the Agency business where he worked with clients in Banking, Grocery, Fast Food and Tourism. In 1996, Ivers broadened perspective by joining the cable movement where he would spend the next decade running advertising Sales organizations in both cable and satellite. Ivers’ agency/media sales experience gave him conviction to drive the evolution of both the present agency and media sales models.
Mr. Ivers founded The Band in 2006, with the idea of making Advanced Television applications a better experience for advertisers, content developers and service providers. In 2010 Ivers, and founding partner David Rudnick sold The Band to Delivery Agent.
Prior to putting The Band together, Ivers was recently President of Turner Advertising Group and Vice President; General Manager of the Colorado Region for Comcast Spotlight. In addition, Ivers’ agency work encompassed senior level account management for local, regional and national accounts, while his media sales experience canvassed oversight of cable and satellite operations for TCI, AT&T Broadband, Comcast Spotlight and Dish Network.
His favorite shows are Mad Men, Duck Dynasty, and Homeland.
GABE GREENBERG, CHIEF STRATEGY OFFICER
Gabe Greenberg, 19-year media sales and marketing veteran, serves as Delivery Agent’s Chief Strategy Officer responsible for the company’s digital sales and marketing. Mr. Greenberg has spent his entire professional career focusing on media sales and marketing with experience spanning across all form factors. Mr. Greenberg has delivered more than $1BN in media revenue during his career. Prior to joining Delivery Agent, Mr. Greenberg spent two years at RGM Group LLC as Chief Strategy Officer, where he advanced the company’s products, marketing and sales growth, increasing business by over 400%.
Prior to RGM Group, Mr. Greenberg led Digital Marketing for North America at Microsoft. At Microsoft, Mr. Greenberg managed a team of subject matter experts (SME’s) across all marketing form factors and lead a cross-functional leadership team, the Digital Marketing Leadership Team (DMLT). DMLT was focused on discovering, developing, testing and implementing emerging media form factors for the betterment of the brand. A key accomplishment of the DMLT included helping craft the company’s social media governance policies and testing a global social CRM implementation with a relative new comer to sCRM, who later became the industries leading sCRM provider. The test resulted in a global roll out.
Before his work at Microsoft, Mr. Greenberg held executive positions with Vibrant Media, Autobytel and Bigfoot Interactive. As a recognized expert on digital media and marketing, Mr. Greenberg has been featured in AdAge, AdWeek, Automotive Digest, BBC News, Biz Report, iMedia Connection, MediaPost and Microsoft WPC and has spoken at premiere industry events in North America and Europe including Chrysler Corporation Global Marketing Summit, DMA, European Networking Group, eTail, iab, Microsoft Mobile and Video Bites, Microsoft WPC, OMMA Video, OMMA Hollywood, JD Power Automotive Roundtable and is an active Coleman Research Group Executive Forum Member.
A native of New Jersey, Mr. Greenberg is a graduate of The College of New Jersey with a degree in Law and Justice.
His favorite shows are Sons of Anarchy, Hell’s Kitchen, and Mad Men.
KIM MARDER, CHIEF MEDIA OFFICER
Kim Marder, a founding member of Delivery Agent, has played an instrumental role in the strategic development of the company since its inception.
Former Vice President of Marketing at America Online, Ms. Marder brings over seventeen years of marketing and entertainment experience to Delivery Agent. At AOL, Ms. Marder supervised a team of over one hundred marketing and production people that, under her leadership, were responsible for developing and executing the marketing and branding strategy for AOL’s e-commerce gaming brand.
Prior to joining AOL, Ms. Marder served as Vice President of Marketing for Theatrix Interactive, a San Francisco based developer and publisher of award-winning children’s interactive products. Ms. Marder was instrumental in creating and executing the marketing and brand strategy that lead to high-visibility deals with Procter & Gamble, EMI Music, United Artists Theatres and others.
Ms. Marder also held various executive positions in marketing with Tribune’s new media division, where she oversaw the marketing strategy for the release of over one hundred interactive products. Under Ms. Marder’s direction, press from leading consumer and business publications as well as deals with top retailers, ad agencies and consumer products companies propelled the company’s growth.
Prior to joining Tribune, Ms. Marder spent seven years with Sony Pictures Entertainment, where she was responsible for developing marketing programs and promotional campaigns to support the release of Columbia Pictures and TriStar Pictures feature films and home entertainment. Ms. Marder was instrumental in pitching, closing and executing multi-million dollar national campaigns with Nestle, American Airlines, Sprint and others.
Ms. Marder is a native of New York and graduated from NYU with a BA is Journalism and Political Science.
Her favorite shows are Jon Stewart, Sopranos, and Mad Men.
1. Linsanity by Michael Kadous:
The Linsanity of early spring 2012 is a shining example of how hustle, team work, decision making, dreaming big and thinking strategically can all come together and hit a home run for DA. This event defines the Guiding Principles BE SCRAPPY, BE TOUGH and THINK LIKE OWNERS and epitomizes what we want and need at DA.
Taking note of a guard who was buried on the Knicks bench, the DA sports team began to scheme and think through a few “what if” scenarios on Saturday, Feb. 4, 2012, in the event that Jeremy Lin was to continue on with his rather improbable 2 game performance. On Feb 8th, before knowing whether or not they would be able to fulfill any order they would take, the sports Merch and BM team made the now infamous call to be the first retailer to go “live” with Jeremy Lin’s jersey. DA was instantly rewarded with this bold move. 40+ jerseys were sold within the hour of it going live.
The next couple days proved to be a game changer. On Feb. 8th the total store sales were 118 units. On Feb. 9th this increased to 796 units. On Feb. 10th the tidal wave of demand hit and DA took in orders for 2,225 units. The Merch and BM team took to late night guerilla marketing techniques including posting links to our Lin products all over the web, answering Yahoo and web users who were inquiring about where to get Lin product, and having DA insiders work with their Taiwan blog networks to open up an expressway to a brand new and expansive foreign market. These efforts showed INNOVATION.
As we are well aware, all good things must come to an end. Linsanity was no different. The ever changing NBA landscape presents many challenges to those at DA. We are subject to the whim of chance through injuries, trades, free agent signings, and off season moves. We work in a world where ultimately we have no control over the end product. Thus, we have been left hanging, in some manner, due to Jeremy Lin’s sudden and baffling move to Houston. With that move we not only lost potential sales volume to the 2012-2013 season, but we also are left sitting on a sizeable investment within Lin merchandise.
The good news is that the sales velocity we witnessed during that amazing stretch during early spring far surpasses any investment we are left with today. However, Linsanity is a clear example of how you must live for today, always ask how high is high, and never think a good thing will last forever.
2. Truth Calculator by Jason Malinowski:
Just prior to Q4 2011, the Ops team developed the Truth Calculator, a way to measure a promotion’s effectiveness from a bottom-line perspective, not just a top line point of view. Taking the initial model
and collaborating with Business Management to refine it, the Truth Calculator uses Order Economics data and allows us to have a much better idea of promotion profitability, where previously we primarily gauged success from a top line perspective.
The Truth Calculator has done several things. It has benefited our CLIENTS and CONSUMERS so now we offer promotions that make sense to both client and DA. We have reduced the risk significantly of losing money on promotions that aren’t profitable, thereby CREATING VALUE FOR DA SHAREHOLDERS. The Truth Calculator also established interdepartmental TRUST by using data instead of emotions to drive promotion decisions. Although not referred to as the Truth Calculator any longer, it has morphed into an even more robust business tool that is used widely at DA today.
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2 people found this helpful
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Delivery Agent full-time for more than 3 yearsPros
Good compensation, great benefits, great work/life balanceCons
Its a bit too laid back for some peoples taste.Advice to ManagementAdvice
Great work/life balance, no joke!Doesn't RecommendNeutral OutlookApproves of CEO
Getting an Interview
Getting an Interview
1 person found this helpfulApplication Details
I applied online - interviewed at Delivery Agent.Interview Details
I had an interview with the recruiter for the company. He called me within a week of applying for the job. The interview was basically him asking me if I could get the job done. I was very thorough with my answers and I thought the interview went fairly well. At the end of the interview, he said he would give me a call back the next day. Well, I never got a phone call back. It would be nice or at least courteous to have at least received a rejection email the day after or being upfront after the interview that I wasn't quite what they were looking for. After my phone interview, I wrote a polite email back, thanking him for taking the time to interview me. I do understand that people are busy and cannot get back to everyone that applied for the job but hey, please don't promise things you can't keep.
I'm glad this didn't work out. One should read the reviews about this company.Interview Questions
No OfferNegative ExperienceEasy Interview
- The interview was fairly easy. Answer Question
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