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Demandware – Why Work For Us?

undefinedDemandware first introduced its innovative, enterprise-class cloud commerce platform in 2004 and  continues to set the standard for omni-channel commerce solutions. Today, we power more than 200 retail brands across more than 800 sites around the globe.

Our unique business model encourages partnership and shared success. In other words, if our clients don’t succeed, we don’t succeed. By providing highly scalable, secure, cloud commerce technology, we  enable retailers to focus on running and growing their business, not managing software. Ultimately, our mandate is to deliver a level of innovation and user empowerment unmatched by any other provider in the industry.

The core of our solution is a flexible digital commerce platform that minimizes the complexities and costs of running extensive global commerce operations and enables retailers to respond with speed and agility to new market opportunities and unforeseen consumer expectations. Simultaneously we support their operations with the back-end infrastructure and reliability of a world-class operating environment, so they can run and scale their businesses with confidence.

The new reality of retail involves constant and unpredictable change. The ubiquity of internet access, across a myriad of devices, is forever altering how consumers interact with retailers, ensuring that retail tomorrow will be different than today. Demandware delivers the speed, agility, innovation and superior economics needed to master the new retail reality.

Everyday excitement. We move fast.We move fast. We grow fast. And we have a great time doing it.

Demandware brings together some of the brightest minds on the planet from a wide range of backgrounds. Here you’ll find the exciting mentality of a startup backed by the stability of an established, growing company. It’s a challenging, open, diverse, and friendly culture that encourages creative thinking from everyone—from product development to company operations to sales and marketing.


It’s simple: We enjoy a good time and each other’s company, and its obvious by all the fun things we do at Demandware. We have hackathon events, amazing summer outings, monthly theme parties and regularly hangout together at our on-site pub.

We’re also a fitness-minded community, and that means you can expect on-site weekly yoga sessions, company-wide fitness challenges, and employee-organized teams that take part in local charity road races.

I love the fun events that are organized year round, giving us the opportunity to get to know the others in the company in a casual setting.”

Awesome benefits and work-life balance.

We expect a lot from our employees and in turn, they expect a lot from us. So we deliver. You’ll get all the stuff you expect from a top-notch company: medical, dental, vision, 401(k), disability coverage, company-paid group life and accident insurance, flexible spending and health savings accounts, travel assistance, a sabbatical program (four weeks after seven years of employment), ESPP and more!

But we don’t stop there. Demandware is a firm believer in work-life balance, and we demonstrate it through our flexible work hours and fantastic benefits. We offer a wellness program supported by an onsite health club at our Burlington headquarters, gym reimbursement, an Employee Assistance Program, and 20 days of paid time-off per year, plus 12 paid holidays in the United States. You even get your birthday off!


Community service-minded.

We take a go out of our way approach to foster a strong sense of community at Demandware. Every employee enjoys a yearly paid day off to participate in a community service activity of their choice. Pick from a  number of company-sponsored programs, including Toys for Tots drives, local volunteer days, and annual participation in the Life is good Festival—just to name a few.

Speak your mind.

Another key facet of our culture—and our success—is the importance we place on communication. All employees across the globe are invited to pose questions directly to our executive team during regular town hall meetings. Raise your hand or submit a question in advance—no topic is considered off-limits.

We also encourage open dialogue across peers, management, and executive leadership. Doors are always open for discussion, to address issues, to present new ideas, or simply to ask a question. Knowledge sharing is also encouraged on our online company workspace, a global vehicle for the exchange of ideas and information.


Get recognized for your efforts.

With great responsibility comes great reward. We believe that going above and beyond deserves to be called out. To that end, we have a peer-to-peer recognition program so employees can thank each other for their hard work with a gift certificate to local restaurants. We also sponsor the Innovation Award for cutting-edge ideas that move the company forward, as well as the Power of Teamwork Award for joint efforts that embody a shared approach to success.

Be Bold. Be Innovative. Be Demandware.Join us as we revolutionalize the world of digital commerce - and have fun doing it.

Fast Paced. Energetic. Collaborative. Fun. If these words describe the workplace you’re looking for, Demandware is where you belong. At Demandware our customer’s success comes first.


Demandware is the global leader in cloud based digital commerce solutions for retailers. With our technology, retailers can deliver a seamless, consistently-branded shopping experience across web, mobile, tablet, and store, anywhere in the world.

The people who build our products, grow our business, and manage Demandware’s day-to-day operations, are individuals who are at the top of their game. This place is filled with some of the best technologists, developers, strategists, and marketers around.   


Our customers love us. So will you.

Demandware clients recognize us for our deep technical expertise, our world-class solutions, our best-in-class services, and the results we deliver. How do we do it? We’re a truly global team that is driven to excel. Challenge the status quo. And help our clients succeed well beyond their expectations.

Yet it’s not all work, all the time around here. Having fun is a big part of Demandware’s culture. So is maintaining a true work-life balance and having time for outside interests. Our employees work hard, and we work hard to keep them happy.


Join us and see how great work can be.

If you want to be a part of a team that is smart, inventive, motivated, and fun, then join us on our adventure. Unleash your talent at Demandware and see what happens.

Learn more about our culture. Discover why engineers, developers, and techie-types thrive at Demandware.

Demandware Reviews

42 Reviews
42 Reviews
Rating Trends

Recommend to a friend
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Thomas D. Ebling
30 Ratings
  • 1 person found this helpful  

    Newbie from Tomax

    • Comp & Benefits
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    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Advocate in Salt Lake City, UT
    Current Employee - Support Advocate in Salt Lake City, UT

    I have been working at Demandware full-time (more than 5 years)


    I am a current Tomax employee and after looking at the reviews and learning more about Demandware I am very excited for the future. What I have experienced so far has been very positive.


    None that I can see so far. See what the future holds for us. Looking forward to finding out what is in store.

    Advice to ManagementAdvice

    Keep up the good work

    Positive Outlook
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Demandware Interviews

Updated Feb 13, 2015
Updated Feb 13, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Solutions Architect Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Demandware in February 2015.

    Interview Details

    First a brief phone screen by the company recruiter just to verify you have the basic skills they are seeking. You then go through a phone screen by another Solutions Architect. This was not difficult, just basic questions concerning the technologies they use. They then require you to go on-site to Burlington, MA for a face-to-face. There you are interviewed by 5 or so people at differing levels. The "Sr" solutions architect will start out by just saying "draw me a system you've architected", which I did but I suspect he didn't know about the technologies I was describing because he didn't really ask any deep questions. Then he asked me a "two" technical questions, more along the lines you would ask a programmer. I got one of them right but had difficulty remembering the answer to the second (gee, maybe it's because I've been doing higher level tasks requiring higher level skills than coding in Javascript for a while). The rest of the interviews seem to go fine, however when it came time for the Sr. Director to interview me he suddenly had an emergency and asked me if I had any questions (gave me 5 minutes, even though I had travelled a long ways to be there). Said he didn't need to ask any questions because he trusted the feedback of his team. Ovarall I thought it went very well but the next day they told me they were going to pass because they thought it would take to long for me to learn their product (which I find humorous considering I've been in IT for 18yrs and come from a background of products that I'm sure are much more difficult than what they have). In other words it was a huge waste of my time.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

Demandware Awards & Accolades

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Additional Info

Headquarters Burlington, MA
Size 500 to 999 Employees
Founded 2004
Type Company - Public (DWRE)
Industry Information Technology
Revenue $100 to $500 million (USD) per year
Competitors IBM, eBay Inc., Digital River

Demandware serves customers who demand a simplified way to facilitate e-commerce. The company's Demandware Commerce platform is an on-demand software-as-a-service (SaaS) that connects users to up-to-date tools for designing and maintaining websites, mobile apps, and other digital shopping avenues. It uses data centers to monitor customers' websites worldwide. Major customers include retailers Barneys New York, Crocs, Jones Group, and Columbia Sportswear. Demandware receives a share of the revenue its customers generate using the SaSS; it also collects subscription fees for... More

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