DentaQuest – Why Work For Us?


​​​​DentaQuest is driven by our mission to improve the oral health of all, to achieve a nation free of dental disease. A nation where no child suffers from the pain of tooth decay. Where adults keep all their teeth for their entire lives. Where every person has access to quality dental care.

DentaQuest is the third largest dental benefits administrator in the United States, but we are one-of-a-kind in the approach we take to improving oral health. The innovative dental benefits solutions we offer to our clients are delivering better outcomes at a lower cost to more than 17 million members across the United States. We are developing new ways to improve the effectiveness of care delivered through private dental offices, hospital-based clinics, and safety net dental programs through the research and clinical care practiced at the DentaQuest Institute. The DentaQuest Foundation is working with local, state, and national partners to raise oral health awareness and promote effective oral health solutions.​​​

​​​If you are looking for a challenging career, DentaQuest is looking for you.​​


DentaQuest administers dental programs that improve the oral health of millions of Americans. Our status as an acknowledged oral health leader is a testament to the exceptional contributions of our employees. Join our team and help us reach the next level of success.

DentaQuest’s mission is to improve the oral health of all, and in addition to dental program administration we carry out this mission through philanthropy and research. The DentaQuest Foundation works with local and national partners to influence systems that promote oral health. The DentaQuest Institute provides clinical care and practice management solutions that help providers improve the delivery of oral health services.

We are a growing, financially sound company that offers competitive salaries and a broad range of benefits. We also offer a creative environment that will encourage you to do your best work. Work-life balance is a priority at DentaQuest, and we offer many paths for career advancement.

DentaQuest is an equal opportunity employer. Your work history is the best measure of the value you will bring to our company. We do not base employment decisions on a race, religion, color, national origin, gender, sexual preference, marital status, age, veteran status, or disability unrelated to one’s ability to do their job.

Thank you for visiting our site. We are delighted that you are considering DentaQuest.


​​Why Work For Us?​​

​​Recruiting and retaining a high quality staff is essential to our success. We offer a broad range of employee benefits to attract and retain the best talent in the industry. Benefits of working with DentaQuest include:

    • Competitive Salary
    • Great insurance benefits
    • Emphasis on work/life balance
    • Advancement opportunities
    • Community service opportunities

We’ll give you a work environment in which you’ll feel motivated to do your best work.



DentaQuest’s broad range of employee benefits represents value for you and your family. It’s just another way for us to honor the contributions of our employees. Benefits include:

  • Medical and dental insurance (including domestic partner coverage)
  • 401(k) plan with company match 
  • Employer discretionary contribution
  • Short- and long-term disability insurance
  • Basic and supplemental life insurance
  • Tuition reimbursement
  • Medical and dependent care reimbursement accounts
  • Employee assistance program
  • Child and elder care referral resource
  • Employee discount purchasing programs​​​

"DentaQuest has allowed me to make a real difference in the lives of the members we serve."

- Carolyn, Utilization Management Manager

"I began working with DentaQuest as a supervisor in the summer of 2010. I am ecstatic to be a part of this rapidly growing organization. After just 2 years, I was promoted into a managerial role. The compensation and benefits are competitive, the people are amazing, and the opportunity for advancement is awesome. In 2.5 years, I have learned so much about the importance of oral health and how it affects our lives."

- Shareza, Customer Care Manager

"The management team is easy to work with. They give me the tools I need to be successful in my job."

- Jim, Internal Auditor

Our Commitment to Diversity

Our Vision

We value the contributions of all individuals and honor the differences in background and perspective that they bring to the company.

We recognize the importance of maintaining a diverse population, and are committed to keeping diversity a part of our everyday culture. 

Our Mission

We will incorporate diversity planning as part of our business strategy.

Our Goals

  • Attract and retain a high-performing workforce
  • Promote workplace diversity
  • Encourage personal development and growth
  • Develop relationships with diverse community partners

DentaQuest is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation.

Mission Month: Giving back to the community


In 2012, DentaQuest employees contributed 5,000 hours of community service as part of its first community service day, part of a Mission Month. We kept the spirit of community service alive in 2013 during Mission Month activities in October, 2013. Employees in six DentaQuest locations – Florida, Maryland, Massachusetts, South Carolina, Texas and Wisconsin – volunteered their services with organizations including Habitat for Humanity, the Humane Society, nursing homes and food banks. It’s our way of giving back to the communities where we live and work. As a new DentaQuest employee, we’ll invite you to roll up your sleeves and help us carry out our mission.


Get a close-up look at DentaQuest employees participating in Mission Month 2012 by clicking on this YouTube link:

DentaQuest Reviews

63 Reviews
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Fay Donohue
38 Ratings

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mequon, WI
    Current Employee - Anonymous Employee in Mequon, WI

    I have been working at DentaQuest full-time (more than 8 years)


    Great people to work with, friendly atmosphere.


    Some people in management positions do not belong there.

    Advice to ManagementAdvice

    Stop promotimg people that don't know what the hell they are doing.

    Positive Outlook
    No opinion of CEO

DentaQuest Interviews

Updated Aug 8, 2014
Updated Aug 8, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Business Analyst Interview

    Anonymous Employee in Charlestown, MA
    Anonymous Employee in Charlestown, MA
    Application Details

    I applied through a staffing agency. The process took 5 daysinterviewed at DentaQuest in July 2014.

    Interview Details

    Contacted by an agency regarding opportunity; phone interview w/HR then invited onsite for about 2.5 hours to speak with multiple members on the team on all different levels. Met with what seemed like really nice individuals. Interview session with hiring manager went really well, very easy questions asked.

    Next interview group was with a team of Business Analysts (all women). The group interview went pretty well also. We ended up running out of time when it was my turn to ask questions so I felt that I was not able to get a true sense of their day to day responsibilities. There seemed to be maybe 1 or 2 of the group that asked the most questions. One other just kind of sat there quietly which I did not get a good feeling from. This group interview did not seem that well prepared with their questions but I went along with it nicely. All questions were answered thoroughly with the exception of one in particular which I think may have overall affected their end decision of moving onto other candidates.

    The last interview of the day was over the phone with a Director who again, seemed really nice. Great conversation over the phone.

    Overall, everyone "seemed" pretty content and happy with my responses and experiences. A couple days later, I was very surprised to hear that they decided to move on and not pursue my candidacy. The agency was also pretty surprised as everything literally went well. The response received was, "they were impressed with my experience and thought I had a great background but they were looking for someone with more formalized methodology training and they felt I was self-taught". A bit taken back by the self-taught comment but in a lot of ways within the workforce, there are some things that are self-taught and improved upon over time. I just was not sure how that spoke to my overall experience as I was qualified for the job or I would not have been pursued as I had been initially.

    Hope they find what they're looking for - perhaps this opportunity was not for me and I am 100% ok with that.

    Interview Questions
    • No difficult questions at all. Basic, expected interview questions that I was prepared for.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview

DentaQuest Awards & Accolades

Something missing? Add an award
Best Companies for Workers Over 50, AARP, 2009
Best Companies for Workers Over 50, AARP, 2008

Additional Info

Headquarters Boston, MA
Size 1000 to 5000 Employees
Founded 2001
Type Subsidiary or Business Segment
Industry Insurance
Revenue $25 to $50 million (USD) per year

Those searching for dental benefits may find their journey ends with DentaQuest. We administer dental programs on behalf of employers, unions, and associations. We also administer dental programs on behalf of state agencies and health plans serving Medicaid, CHIP and Medicare enrollees. DentaQuest serves more than 18 million members in 27 states. It is a majority-owned... More

Mission: To Improve the Oral Health of All.

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