Dex One – Why Work For Us?


Dex One and SuperMedia Are Now Doing Business as Dex Media


About Us

Your growth is our mission

We care about small business success. It’s why we provide smart, searchable advertising, free marketing consultations, and expert online resources—all designed to help local businesses like yours get found and chosen by new customers. It’s why we live by the simple mission statement, “we help local business and consumers connect.” And it’s why we have so many satisfied customers.

Local knowledge, local results 

We believe that local marketing should be done by…well, locals. Don’t let our national reach fool you; we’re really local marketers at heart. In fact, we operate in markets across the U.S. They know your city, town, or region. They know the world of advertising. And they provide personalized marketing plans and one-to-one guidance for each of our local business customers—helping attract and retain more local customers every year.

An environmentally responsible company

We believe that environmental responsibility is good for business, which is why we offer consumer choice about the number of print directories they receive, and make sure our products are recyclable and created using environmentally responsible methods.


Looking for a rewarding career? Want to help small, local businesses grow and succeed? You’ve come to the right place. Whether you’re a marketing pro, a sales expert, a digital guru, or a new grad with a passion for local business success, Dex One® wants to hear from you.

Employee Benefits 

At Dex One®, we take care of our employees. That’s why we offer a competitive benefits package, including health, dental, 401(k), paid time off, and more. Check out the benefits available to Dex One team members.

  • Medical Insurance
    Choose the health care plan that works best for you and earn wellness incentives through Dex One.

  • Dental Insurance
    Get coverage for your dental and orthodontic needs—and those of your spouse and dependants.

  • Vision Insurance
    From eye exams to lenses to discounts on laser eye surgery, we’ve got you covered.

  • Flexible Spending Account
    Cover your medical expenses with pre-tax money set aside in a spending account.

  • Life Insurance
    Life and accidental death and dismemberment (AD&D) insurance are included for employees.

  • Supplemental Life Insurance
    Need more coverage? Supplemental life insurance is available at group rates.

  • Disability Insurance
    Short- and long-term disability coverage is included for employees.

  • 401(k) Plan
    Set aside some of your paycheck (pre- or post-tax) every month, and the company will match up to 6% of your contribution. After just one year at Dex One, you’ll be fully vested in the company matching program. Plus, you can choose from a wide range of investment options.

  • Time Off with Pay
    Accrue time off with pay for vacation, illness, and personal days—starting at up to four weeks in your first year.

  • Paid Holidays
    Many national holidays are paid time off at Dex One. Take advantage and relax!

  • Employee Assistance Program
    The Employee Assistance Program guides you to expert care in your community to assist with your problems.

  • Day of Giving
    Dex One’s Day of Giving program gives you paid time off to support a non-profit or charitable organization in your community.

Core Values

At Dex Media, we live by six core values. These values shape everything we do, from how we develop and market our products to how we serve our customers, employees, and communities.


We are open and transparent with our clients and colleagues. We move beyond barriers and share information, while also clarifying our intentions.


We have confidence in those around us, and empower them to make decisions. We own our actions and will do it right the first time. If it’s not done right, we’ll step in and make it right—even when it requires more of us.


We make choices that honor our values and follow through with what we say we are going to do. Our words and actions speak to our character and build a foundation of trust among those we work with.


When looking at a problem, we consider it from all angles. We continue to ask if there’s a better approach, and will not accept “because we’ve always done it that way” as an answer.


We think holistically. We know we’re all connected, and what we say and do either helps or hinders others. Each employee is an integral part of the organization. Every day we do all we can to take us a step closer to achieving our goals.


We are committed to expanding and leveraging the diversity of our workforce. We believe that the wide variety of ideas, backgrounds, and perspectives of our employees makes us stronger and is a key asset for the company.

Compensation and Benefits

Dex Media offers a comprehensive benefit package to employees and their families as part of its total rewards philosophy.

A summary of the health, welfare, and financial savings programs available to newly hired employees is shown below. The specific benefits an employee is eligible for varies by location and employee group. Additional information about these programs, including the employee’s share of the cost and applicable benefit waiting periods, is provided once an applicant is hired.*

Medical Coverage

Dex Media’s medical plan options provide comprehensive coverage for preventive care, doctor visits, hospital care, and prescription drugs. Employees and Dex Media share the cost of medical coverage.

Dental Coverage

Dex Media’s dental plan options cover preventive, basic and major dental procedures. Some dental plan options also cover orthodontic services. Employees and Dex Media share the cost of this coverage.

Vision Benefits

Dex Media’s vision plan covers eye exams and glasses or contacts, and offers discounts on other vision-related services such as LASIK. Employees pay the full cost of this coverage.

Flexible Spending Accounts

Dex Media makes available Health Care and Dependent Day Care flexible spending accounts that help employees save tax dollars on eligible expenses.

401(k) Savings Plan

Dex Media offers a 401(k) savings plan with a wide range of investment options. The company matches a portion of an employee’s contributions to this plan. Employee contributions may be made on a pre-tax, after-tax and/or Roth 401(k) basis.

Short Term Disability

Dex Media’s short term disability program provides temporary, partial income replacement when a qualifying illness or injury occurs. Employees are automatically enrolled in this program when eligible. Dex Media pays the full cost of this coverage.

Long Term Disability (LTD)

Long term disability coverage is also available. The LTD program provides additional income protection when an employee is unable to work for an extended length of time due to a medically-approved disabling condition. Employees pay the full cost of this coverage.

Life Insurance

Dex Media provides life insurance coverage equal to an employee’s annual income. Employees may also purchase supplemental life coverage for themselves and/or their eligible dependents. Some supplemental coverage requires evidence of insurability.

Accidental Death & Dismemberment (AD&D) Insurance

Dex Media provides AD&D insurance coverage equal to an employee’s annual income. Employees may also buy supplemental AD&D coverage for themselves and their eligible dependents.

Business-Travel Accident Insurance

Employees are automatically provided business-travel accident coverage. This coverage provides additional protection when traveling on Dex Media business.

Employee Assistance Program (EAP)

Employees may receive confidential and personal counseling assistance to help deal with challenges that can affect health, relationships or job effectiveness through Dex Media’s EAP. The EAP is also there to assist employees with legal and financial challenges, work/life services, adoption assistance, and tobacco cessation. Dex Media pays the cost of EAP coverage.

Time Off

Dex Media’s time off programs include holidays, vacation, and personal days. In addition, Dex Media offices are closed for the week between Christmas and New Year’s Day.

Alternative Work Arrangements

Dex Media makes available alternative work arrangements—such as telecommuting and compressed work weeks—to help employees balance work with other activities, personal needs, family, and interests outside of work.

* This information is as of December 2013. Dex Media reserves the right to change, alter, modify or terminate these benefit plans, policies, and practices, and the contributions for them, in whole or in part, at any time without prior notice except to the extent limited by an applicable collective bargaining agreement. Plans and policies are governed by official plan documents. In the event of any ambiguity or any conflict between this information and the official plan documents or policies, as amended from time to time, the terms of the official plan documents or policies will govern and be controlling. This material is not a contract or guarantee of salary, benefits or employment with Dex Media.

Professional Development

Dex Media offers a range of training courses and other skill-building opportunities to meet the needs of our employees. These include:

  • On-demand eLearning courses
  • Initial sales training and ongoing support for Media Consultants

Employees may also tap into Dex Media’s tuition assistance program, which helps pay for business- and technology-related classes, including coursework leading to advanced degrees from accredited colleges and institutions.

Dex One Reviews

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
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    I worked at Dex One full-time


    great products for small business owners at decent price point


    always undergoing mergers and layoffs

Dex One Interviews

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    EA Interview

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    Declined Offer
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    I applied online. The process took 5 days. I interviewed at Dex One.


    We review and approve every post before it appears on our site, and in the case that the community sees something suspicious we will look into the issue and take appropriate action.

Dex One Awards & Accolades

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Additional Info

Headquarters Dallas, TX
Size 1000 to 5000 Employees
Operated By Dex Media
Founded 1973
Type Subsidiary or Business Segment
Industry Media
Revenue $500 million to $1 billion (USD) per year

Dex One is a leading marketing solutions provider helping local businesses and their customers connect wherever and whenever they choose to search. Building on its heritage of delivering print-based solutions, the company provides integrated products and services to help its clients establish their digital presence and generate leads. Dex One’s locally-based marketing experts ... More

Mission: Dex One is a leading marketing services company that helps local businesses reach, win, and keep ready-to-buy customers.

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