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Dialog Direct Reviews

2.5
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Doug Kearney
2 Ratings
  • New Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Dialog Direct full-time

    Pros

    The on site cafeteria has wonderful breakfast and lunch choices to choose from with reasonable pricing. Staff is nice and friendly.

    Cons

    No raises for long time employees, that were there before they took the company over. Continue to merge with other companies, but not taking care of the current employees. Production morale is very poor.

    Advice to Management

    Ask for employee input. Employees feel that they are being left in the dark. Even if you don't use it, allow workers to feel they are a part of the solution.


Dialog Direct Interviews

Interview Experience

Interview Experience

62%
29%
8%

Getting an Interview

Getting an Interview

73%
13%
8%
4

Interview Difficulty

1.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Salesman Interview

    Anonymous Employee in Denver, CO
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Dialog Direct (Denver, CO) in May 2015.

    Interview

    The lady was nice. Very chatty. Easy interview. Talked a lot about the company and her personal experience. I'm sure we chatted for longer than the interview was supposed to take. She seemed very passionate. Before I was supposed to start orientation, I decided this job was not for me. I emailed them and never heard back.

    Interview Questions

Dialog Direct Awards & Accolades

Something missing? Add an award
Hire Power Awards , Inc. Magazine, 2012
Inc. 500/5000 Fastest Growing Company , Inc. Magazine, 2010
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Additional Info

Website www.dialog-direct.com
Headquarters Highland Park, MI
Size 5000+ Employees
Founded 1977
Type Company - Private
Industry Business Services
Revenue $100 to $500 million (USD) per year
Competitors Unknown

Our range of products and services, including custom developed CRM systems and predictive analytics, combined with experienced brand advocates allows the company to analyze and engage through the preferences of the customer, maximizing the value of the opportunities presented. Dialog utilizes its sophisticated analytics and customer interaction strategies to reengineer channel ... More

Mission: Dialog Direct provides award-winning BPO and customer engagement services that help companies acquire, support and retain customers across multiple channels. By combining proprietary, custom developed technology with passion and a dynamic, innovative culture, Dialog Direct works with clients to enhance each stage of the customer life cycle.

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