DialogueDirect – Why Work For Us?

DialogueDirect is the industry leader in face-to-face and door-to-door fundraising for exceptional non-profit organizations.

Founded in Austria in 1995, DialogueDirect pioneered a novel fundraising approach: donor recruitment through face-to-face communication with the public, in outdoor metro areas and through door-to-door campaigns. Expanding into the U.S. in 2003, DialogueDirect now operates nine campaigns nationwide and two campaigns in Mexico.

Dialogue Direct is part of Generous Global Giving Network (www.geglogi.net) , a leader in the fundraising industry providing services of superior quality to non-profits across the globe.


As the pioneers of face-to-face fundraising, DialogueDirect's fundraisers provide our charity partners with the following services:

  • Engaging with the public in one-on-one, face-to-face conversation in outdoor and door-to-door settings
  • Representing our charity partners with well-informed, passionate dialogue, to inspire donors to join our cause
  • Interacting with donors to build trust in our charity partner's programs, fielding questions, and conveying the details necessary for an informed donation
  • Collecting long-term, monthly donations through our software program, Waysact, designed to provide a fast and secure donation experience for both donors and clients
  • Providing the above services with a focus on urgency and donor empowerment



One of the oldest charities founded in the United States, Children International has been fighting for basic human rights for impoverished children and their families since 1936. Their programs are wide ranging, providing sponsored children with nutrition, clean water, regular medical care, and most importantly, education. They operate sponsorship programs in the United States, Mexico, Guatemala, Honduras, Ecuador, Columbia, the Dominican Republic, Kenya, Zambia, India and the Phillipines.

Children International engages with donors through its child sponsorship program. The monthly support sponsors provide for their sponsored children is tremendously valuable to Children International, and so the charity does everything it can to foster a connection between sponsor and child. Through hand written letters, pictures, community center updates, report cards and even Skype calls, donors can witness firsthand the heartwarming impact their donation has on their sponsored child's life. Donors are also offered the opportunity to meet their sponsored child in person at one of Children International's community centers abroad.

DialogueDirect has represented Children International since our U.S. founding in 2003, and we are proud to be a part of their mission to end child poverty worldwide. The opportunity to improve the lives of impoverished children every day inspires our drive to excel in every aspect of our work. Every conversation we have is a chance to transform a childs life for the better, and that's a powerful thing!


Our newest charity partner, Oxfam America is part of a seventeen member coalition to end hunger and poverty worldwide. Oxfam America, in operation in the states since 1970, fundraises for the impoverished worldwide, dedicated to creating lasting solutions for the root causes of poverty.

Oxfam’s approach is about tackling the conditions that cause poverty in the first place, rather than the distribution of material goods. They begin by identifying the conditions that create poverty and find ways to fight those conditions at their source. Their work involves disaster relief and rebuilding, public education and empowerment, and fighting to change laws and practices that keep people trapped in the cycle of poverty.

DialogueDirect is proud to represent Oxfam's extensive and effective programs through our fundraisers, and to bring the opportunity to end poverty worldwide to our donors!

While it is true that DialogueDirect excels in connecting charities and donors, the core of our business is our focus on developing the next generation of fundraising leaders. We strive to bring out the leadership potential in each and every fundraiser we bring into the fold. Developing leaders and opening opportunities for them allows our fundraisers and our company to thrive simultaneously, all while furthering the goals of our charity partners.

Everyone starts from entry level, promotions based on merit

All of our Team Leaders, Campaign Managers, City Coordinators, our CEO and our Founder they all launched their fundraising careers as face-to-face canvassers! As you join us, we will focus on developing your abilities and helping you to meet the challenges of face-to-face fundraising. As your communication skills and confidence grow, if you demonstrate the drive, time management, training aptitude and motivation we need, the opportunities for growth are extensive.

Leadership development and training new fundraisers

Our leaders focus on developing teams first and foremost. Training, motivation and creating positive, empowering team culture are the skills we value the most, and those qualities will ensure your advancement with DialogueDirect. Along with the opportunity to put your stamp on team development by leading morning meetings, setting team goals and injecting your personality into your campaign, as a leader you will also have plenty of extra incentives to strive for, including friendly competitions, extensive travel opportunities domestically and abroad, and in-depth leadership training at our yearly seminars.


DialogueDirect offers many different benefits to non-exempt employees after 90 days and expempt employees from day 1. These benefits include the following:

Health Benefitsundefined

Life Insurance
Short Term and Long Term Disability

Time Away

Paid Sick Days
Paid Time Off
Leave of Absence

DialogueDirect Reviews

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DialogueDirect CEO Mike Wakeland
Mike Wakeland
47 Ratings
  • 1 person found this helpful

    Upward mobility and a great cause!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fundraiser in Denver, CO
    Current Employee - Fundraiser in Denver, CO

    I have been working at DialogueDirect full-time (more than a year)


    DialogueDirect has a fantastic team atmosphere working for an amazing charity, Children International. On top of that, the pay and benefits are great, provided that you work hard and maintain a great attitude. It is great feeling that you have a family across the country that all have the same goal in mind, and that there is a great deal of travel opportunity.


    It can be stressful dealing with the public at times, especially when it's cold outside!

    Positive Outlook
    Approves of CEO

DialogueDirect Interviews

Updated Feb 5, 2015
Updated Feb 5, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at DialogueDirect.

    Interview Details

    I applied through indeed.com, a few days laters i did a phone interview with hr, that day i was offered a face to face interview and was asked questions about hrs i could work, tech. skills, how i handled angry customers and etc. I then took a typing test and then went over proper ways to write notes when a customer calls in. I was offered to give a call to the boss which i was to send a voice mail with excellent english to be considered for the position. Once that process was done i came in for training to fill out paper work and was offered the job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

DialogueDirect Awards & Accolades

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Recent Updates
  • DialogueDirect update
    30+ days ago

    Our City Coordinators from San Francisco, Mexico City, Seattle, Portland, DC and LA posing in front of the Golden Gate bridge for our San Fran leadership conference.

  • DialogueDirect update
    30+ days ago

    Denver City Coordinator Reya takes the helm in Seattle while City Coordinator David visits Children International in Guatemala! When we say we have travel opportunities, we're not kidding!


Additional Info

Website www.dialoguedirect.us
Headquarters New York, NY
Size 50 to 149 Employees
Founded 2002
Type Company - Private
Industry Non-Profit

Dialogue Direct is a fundraising agency dedicated to delivering fundraising and marketing solutions to non-profit organizations. Founded in 1995, the Austrian company, Dialogue Direct pioneered a unique approach to fundraising: donor recruitment through face-to-face communication. Consulting with various non-profit organizations across the globe, this cost-effective and highly... More

Mission: DialogueDirect empowers people and provides an opportunity to become extraordinary individuals that become strong, resilient leaders. Our focus is to encourage personal... More

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