Dillard's Reviews

1,234 Reviews
1,234 Reviews
Rating Trends

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Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
739 Ratings

    Company believes in promoting form within.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AREA SALES MANAGER
    Current Employee - AREA SALES MANAGER

    I have been working at Dillard's full-time (more than 8 years)


    i started as a fill-in during a promotional time, move to regular hours and then to full time as I proved myself through sales and customer service. Was promoted to a business manager, then sales manager and eventually to a larger store with more with more responsibility. They promote and award raises to people who want to succeed. The negative comments come from those who are lazy, don't work hard and want easy sales handed to them.


    Limited promotional advertising forces associates to really work on their phone skills to reach out to customers to help improve their personal sales.

    Positive Outlook
    Approves of CEO

Dillard's Interviews

Updated Jan 25, 2015
Updated Jan 25, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. 3 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at Dillard's.

    Interview Details

    You fill out a questionnaire on a computer. If you pass that part and they are interested in you, you will get a call within a few days and, you will meet with the store manager. The store manager will want to know which area of the store you think you might be interested to work in.

    Interview Questions
    • The initial questionnaire portion of the interview seemed directed towards a very below average, high school mentality. Nothing difficult about it.   Answer Question
    Negotiation Details
    If you are placed in a commissioned area, keep your hourly rate at the lowest possible amount. That way if the store is very slow, like in the summer, you won't get fired because you didn't sell enough to cover your draw.
    Accepted Offer
    Positive Experience
    Easy Interview

Dillard's Awards & Accolades

Something missing? Add an award
Barron's 500, Barron's, 2009
Top Intern Employers, CollegeGrad, 2009
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Additional Info

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Website www.dillards.com
Headquarters Little Rock, AR
Size 5000+ Employees
Founded 1938
Type Company - Public (DDS)
Industry Retail
Revenue $5 to $10 billion (USD) per year
Competitors Nordstrom, Belk

Tradition is trying to catch up with the times at Dillard's. Sandwiched between retail giant Macy's and discount chains, such as Kohl's, Dillard's is rethinking its strategy and trimming its store count. The department store chain operates about 290 locations (down from 330 in 2005) in about 30 states, covering the Sunbelt and the central US. Its stores cater to middle- and upper-middle-income women, selling name-brand and private-label merchandise with a focus on apparel and home furnishings. Women's apparel and accessories account for more than 35% sales. Founded in... More

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