Dillard's Reviews

1,157 Reviews
1,157 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
707 Ratings

    A retailer that values its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's full-time


    If you're going to work in retail, this is the company you want to work for. They start wages much higher than other retail companies. They reward genuinely hard-working people with raises and promotions (they also promote from within more than other companies). This company doesn't run on politics and promote whoever is tight with management. They promote successful people. My other favorite thing is that Dillard's doesn't make its employees work on Thanksgiving, and after working for them for a certain amount of time, you even get holiday pay for your birthday. I don't know any other retailers that give you a birthday present like that. Registers are very simple to use.


    Some locations are truly looking outdated. It doesn't look good to the clientele to have one store looking shiny and new with beautiful fixtures and another store to look sad and rundown with fixtures falling apart. Also, a lot of the computers are older than dirt. They invest a lot of time and energy into the money making departments like cosmetics and tend to forget about other departments.

    Advice to ManagementAdvice

    I'd like to see them invest in their older locations. A huge part of retail is visual presentation and new fixtures and some well constructed wall fixtures can make a huge difference. Also, I recommend a training program for visual managers. Update your systems into the 21st century. A new system can help avoid client issues.

    Positive Outlook
    Approves of CEO

Dillard's Interviews

Updated Nov 23, 2014
Updated Nov 23, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Dillard's.

    Interview Details

    I applied in person which consisted of me filling out their online application on one of their office computers. The application asks for typical information - education, past experience, etc. However there are several tests following and a survey. The survey focuses on getting to know you as a person/potential employee and asks you to rate your response to numerous statements (i.e. I feel it is important to help co-workers - must select answer ranging from strongly disagree to strongly agree). The tests are timed and ask a variety of questions (some math-related, and others selecting which word is least similar to the others, matching, etc. - reminded me of standardized school tests - it isn't especially hard but isn't super simple either.. my approach was to answer as many as possible in the time allotted so I skipped around and didn't get hung up on a question for too long).

    Interview Questions
    • I was not expecting the timed tests that followed the online application.   Answer Question
    Accepted Offer

Dillard's Awards & Accolades

Something missing? Add an award
Barron's 500, Barron's, 2009
Top Intern Employers, CollegeGrad, 2009
Show More

Additional Info

Unlock Profile
Website www.dillards.com
Headquarters Little Rock, AR
Size 5000+ Employees
Founded 1938
Type Company - Public (DDS)
Industry Retail
Revenue $5 to $10 billion (USD) per year
Competitors Nordstrom, Belk

Tradition is trying to catch up with the times at Dillard's. Sandwiched between retail giant Macy's and discount chains, such as Kohl's, Dillard's is rethinking its strategy and trimming its store count. The department store chain operates about 290 locations (down from 330 in 2005) in about 30 states, covering the Sunbelt and the central US. Its stores cater to middle- and upper-middle-income women, selling name-brand and private-label merchandise with a focus on apparel and home furnishings. Women's apparel and accessories account for more than 35% sales. Founded in... More

Work at Dillard's? Share Your Experiences


Click to Rate