DirectBuy Reviews

3.0
Rating Trends
Recommend to a friend
Approve of CEO
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Mike Bornhorst
20 Ratings
  • Helpful (1)

    Membership Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DirectBuy full-time

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Gratifying to know the work changes families( our clients) lives by giving them super buying power.Fun place to work.

    Cons

    Sales of new memberships can be slow during certain seasons. After the first year I learned to put aside money for the anticipated slow down and planned my time off to coincide with those times.

    Advice to Management

    Motivate the sales force with incentives, trips and an occasional word of praise ( especially on the club level).


DirectBuy Interviews

Interview Experience

Interview Experience

41%
35%
23%

Getting an Interview

Getting an Interview

28%
28%
14%

Interview Difficulty

1.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in North Richland Hills, TX
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1 dayinterviewed at DirectBuy (North Richland Hills, TX) in June 2015.

    Interview

    Quick and easy. Owner of DirectBuy, Larry was very informative on whole membership process of the company and was looking to build up a new marketing team to bump up sales on memberships. After the first 15 minutes, he breaks the position down to specifics, which was not customer service but to cold call individuals to set up appts to come to our professional but private showroom to get their membership and business.

    Interview Questions

    • How many years of customer service skills did I have experience in?   1 Answer

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Additional Info

Unlock Profile
Website www.directbuy.com
Headquarters Merrillville, IN
Size 150 to 499 Employees
Founded 1971
Type Company - Private
Industry Retail
Revenue $50 to $100 million (USD) per year
Competitors Unknown

DirectBuy

is an international company that enables its members to avoid traditional markup and purchase an unprecedented selection of quality merchandise at unparalleled prices at our exclusive members-only showrooms.

Mission: Motivated by Service, Not Dollars and Cents

At DirectBuy, Service means making you happy and being more interested in your dreams than in your wallet. Our trusted... More

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