Donor Services Group

  www.donorservicesgroup.com
  www.donorservicesgroup.com
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Donor Services Group Photos

Some of our Fundraisers taking part in a briefing
Some of our Fundraisers hanging out on break
Our division III fundraising floor
Our beautiful call center floor

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Donor Services Group Reviews

28 Reviews
2.2
28 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Tom Siegel
11 Ratings
  1.  

    Learned invaluable information about many non profits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fundraiser  in  Los Angeles, CA
    Former Employee - Fundraiser in Los Angeles, CA

    I worked at Donor Services Group full-time for more than a year

    Pros

    Talk to people from all over the country and gain confidence in your fund-raiaing asks. I was on calls for Obama for America. Planned Parenthood and Humane Society or Oxfam and made such a difference. A job that makes you feel good! Work with creative and fun callers.

    Cons

    Some days you are on a very old file and it is frustrating because you need to keep your numbers up.

    Advice to ManagementAdvice

    Bonus structure is confusing

    Recommends
    Positive Outlook
    Approves of CEO

Donor Services Group Interviews

Updated May 23, 2014
Updated May 23, 2014

Interview Experience

Interview Experience

40%
20%
40%

Getting an Interview

Getting an Interview

66%
16%
16%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Telemarketer I Interview

    Anonymous Employee  in  Hollywood, CA
    Anonymous Employee in Hollywood, CA
    Application Details

    I applied online - interviewed at Donor Services Group in May 2014.

    Interview Details

    Replied to a job post on Craigslist, they promise 13 - 15 dollars to start. It's actually 9/hr with bonuses that could "average out" to 13 - 15. No parking, metered parking out front. bring change and allow yourself a few extra minutes for any unforseen "contingencies".They have you fill out a form with a bunch of history questions (I presume its to test your education level and your knowledge of current events) heres a list of the questions I remember:

    1. where can you find this quote?: "we the people of these United States....

    A) the constitution B) the preamble C) bill of rights

    2. What is the MOST important event in the last 6 months? state WHY you think its the most important event.

    3. who is the speaker of the united states' house of representatives?
    A) John Boehner B) ?C)?

    4. Who was the first supreme court justice?
    A) Clarence Thomas B) Thurgood marshall C)??

    5.who was the first female justice?
    A) Sandra day o connor B)? C) ?

    that's all I can remember, thought it was a bit much for 9/hr. These guys really emphasize "active listening skills" just keep in mind that theyre constantly judging you on how well you can strike up conversation. good news for those with that natural ability. They will give you a script, and then you have to rehearse it with the interviewer. VERY IMPORTANT: the interviewer will throw you a curve ball, conversation should go something like this:

    YOU: "hello mr____, my name is ____, ( follow script for the intro only)....would you like to donate today for,...

    Interviewer: "ah, not right now, I cant afford (whatever, excuse)

    YOU: (you should acknowledge that they cant afford it, ask them about their first donation or strike up conversation, like "so I see you have donated to animals, may I ask you what made you decide to donate the first time?<----improvise, but strike up converstation to build rapport. worst thing you could do is go right to talking about the money. you don't want to say, "ummm how about just 75 cents a day?".

    All in all, I found it to be kind of a hard interview, felt kinda rushed, they will make a snap decision about you right away.(only one shot to nail the script) but those with natural conversation ability should do just fine.

    No Offer
    Negative Experience
    Difficult Interview

Donor Services Group Awards & Accolades

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Additional Info

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Website www.donorservicesgroup.com
Headquarters Hollywood, CA
Size 150 to 499 Employees
Founded 1983
Type Company - Private
Industry Non-Profit
Revenue Unknown / Non-Applicable
Competitors Unknown

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