Drake Software Reviews

2.9
Rating Trends
Recommend to a friend
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Phil Drake
10 Ratings
  • Helpful (3)

    Great Company BAD managment Full Time ( Long TIme )

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Franklin, NC
    Current Employee - Customer Service Representative in Franklin, NC

    I have been working at Drake Software full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Great Hours during off season, Great Benefits, Decent Starting Pay, Good training.

    Cons

    Terrible Management, Very Different structures between different teams very mico managed. No way to move in this company if you do well your screwed they will do what they want with you.

    Advice to Management

    You are loosing good people and don't care, I know there is a turn over rate but its bad and mostly for the same reasoning if you just ask. its Management.


Drake Software Interviews

Interview Experience

Interview Experience

25%
50%
25%

Getting an Interview

Getting an Interview

66%
33%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Drake Software in September 2013.

    Interview

    The hiring process was very quick. I filled out an online application and received a call back 2-3 days later asking me to come in for an interview. During the interview I met with the manager I was going to have. He asked simple questions about my prior work experiences and why I wanted to work as a CSR. He also told me about the history of Drake Software and what my role in the company would be.

    Interview Questions

    • They asked me what traits I thought were necessary to being a customer service agent?.   1 Answer

Drake Software Awards & Accolades

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Additional Info

Unlock Profile
Website www.drakesoftware.com
Headquarters Franklin, NC
Size 500 to 999 Employees
Founded Unknown
Type Company - Private
Industry Information Technology
Revenue $25 to $50 million (USD) per year
Competitors Unknown

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