EarthLink Reviews

255 Reviews
2.7
255 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
EarthLink President & CEO Joseph Eazor
Joseph Eazor
24 Ratings
  1.  

    This company has potential - hang in there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at EarthLink full-time (more than an year)

    Pros

    Great People - part of what keeps me here is the people I work with. Even when it's a little chaotic - we keep each other going. Everyone really is trying to do the "right things" to move us forward.

    Cons

    Old Thinking - part of what I think keeps holding us back is people who have been here too long and don't understand that for this company to evolve and grow, we have to constantly review how we currently do things and make necessary adjustments.

    Advice to ManagementAdvice

    People in positions of management should be agents of change and the leadership positions underneath should mirror that thought process.

    Recommends
    Positive Outlook
    Approves of CEO

EarthLink Interviews

Updated Oct 11, 2014
Updated Oct 11, 2014

Interview Experience

Interview Experience

50%
40%
9%

Getting an Interview

Getting an Interview

56%
24%
11%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Senior Business Analyst Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 3 weeksinterviewed at EarthLink.

    Interview Details

    Phone screen, face to face with hiring manager, then rotation through the company with several leaders such as the VP of strategy, VP customer support, and a few other managers. Had to take a skills test which involved doing an analysis excercise on a data set of call center numbers. Had to show that i could do graphs and provide insights on the data set.

    Interview Questions
    • Was asked if I could deliver or design a bonus structure or bonus plan for their customer support agents. what would the plan look like, the elements, and how would you implement.   View Answer
    Negotiation Details
    I counter offered twice because I had another job offer that paid more. The second counter offer was declined and the HR guy said the department didn't have budget to go more, but offered extra vacation and pointed out they had a tuition reimbursement plan. He met me halfway on my salary request and I accepted.
    Accepted Offer
    Positive Experience
    Difficult Interview

EarthLink Awards & Accolades

Something missing? Add an award
North American Business Connectivity Award, Atlantic ACM, 2013
Product of the Year Award, INTERNET TELEPHONY, 2013
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Additional Info

Website www.earthlink.net
Headquarters Atlanta, GA
Size 1000 to 5000 Employees
Founded 1994
Type Company - Public (ELNK)
Industry Information Technology
Revenue $1 to $2 billion (USD) per year
Competitors Unknown

EarthLink (EarthLink Holdings Corp., NASDAQ: ELNK) provides managed network, security and cloud solutions for multi-location businesses. We help thousands of specialty retailers, restaurants, financial institutions, healthcare providers, professional service firms and local governments deliver a reliable and engaging customer experience in their stores and branch offices... More

Mission: Anytime, anywhere, EarthLink keeps customers connected and businesses empowered. Our leading-edge managed IT, network and communications services deliver the superior... More

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