Doesn't RecommendNeutral OutlookNo opinion of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Eastern Mountain Sports full-time (More than 3 years)
I had excellent store managers in my store so my experience was excellent. This isn't always the case but it was for me. EMS trained me in how to be a Foot Guru which helped immensely in my ability to sell shoes. The employee discount is ridiculous.
Corporate made some really dumb decisions that contributed to worker burnout. One holiday season they decided that every store in the whole company would stay open till 10pm regardless of whether it made sense or not. EMS supply chain is sometimes lacking. Frequently, I would sell a customer on a shoe only to go in the back and find that I had every other size except for the one I needed. That aggravated me more than anything else. Towards the end of my time there, staffing got even tighter and it was difficult to get customers adequate attention because we were spread so thin. Unless you want to get on the supervisor/manager track, there is no career progression with EMS.
Advice to Management
Hire more people. Get your supply chain right.
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 4+ weeks. I interviewed at Eastern Mountain Sports.
I went through a process of 3 interviews with different members of the upper management. I participated in both phone interviews and in person interviews. Overall the process was smooth and they were willing to work around schedule constraints during the interview process which was helpful as I was relocating. Once offered the position I was also granted flexibility in choosing a start date. All persons involved with my interview process were quick to get back to me after each interview step.
- How do you envistion maintaining sales floor merchandising standards? Answer Question
- Describe previous leadership experience. Answer Question
- What outdoor sports are you passionate about? Do you have experience using or selling the gear EMS sells? Answer Question
- What are some ways you can motivate your staff besides financial incentives? Answer Question
- What were some of the main initiatives at your previous company? Answer Question
No negotiating took place. They made it clear their initial offer was firm.
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Founded in 1967, EMS now has community stores in 70 east coast locations full of knowledgeable, credible people who love what they do for customers. The EMS Schools serve over 5000 participants annually and earn the highest possible ratings for customer satisfaction. EMS.com offers a hand-picked assortment of great gear and apparel for novice to expert outdoor ...
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