Electronic Merchant Systems


Electronic Merchant Systems Reviews

17 Reviews
17 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
0 Ratings
  • 1 person found this helpful  

    3 year anniversary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Rochester, NY
    Current Employee - Director in Rochester, NY

    I have been working at Electronic Merchant Systems full-time (more than 3 years)


    Been a great 3 years. Up and running with a full office. Very happy employees with lots of support.


    Dialer program ended, would like to see that up and running again. Also monthly bonus structure based on volume targets would be nice to see again.


Electronic Merchant Systems Interviews

Updated Dec 26, 2014
Updated Dec 26, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    IT Interview

    Anonymous Interview Candidate in Independence, OH
    Anonymous Interview Candidate in Independence, OH
    Application Details

    I applied through a staffing agency. The process took a weekinterviewed at Electronic Merchant Systems.

    Interview Details

    A minimal phone interview with 3 members of IT. A member of IT management did most of the talking and came across a little flighty. The two other IT staff members sat quietly. I was given a very basic IT quiz that was pretty beginner. The 2 IT techs each asked me 1 question and I could barely hear them as they mumbled.

    This was followed a couple days later by an in person interview with an upper level of IT management, who babbled a lot and asked few questions. This person non- stop talked relaying the history and mission of the company with excessive and unnecessary detail. She asked me no questions about my past experience. The member of IT management who I previously spoke to on the phone, who it turns out had only been there a handful of months herself, was also there but sat quietly this time. When I tried to ask her questions she didn't know any of the answers and had to refer to the other manager to answer the questions. This interview lasted over an hour and I spoke for maybe 2 minutes.

    The offer came a few days later and I accepted. The position was sold to me as a Senior Desktop position with administration responsibilities. It turned out to be the most basic, entry level position. I spent much of my time unlocking passwords and changing printer toner. The admin accesses that were in the job description and discussed during interviews never happened. I was not allowed access and was left to shadow a 19 year old intern doing the most mundane tasks. It was clear to me by day 2 that I had been bluffed into accepting this position. In the end, it was nothing that remotely interested me and didn't last. Don't believe what EMS tells you in interviews because once you accept you will be doing something completely different, and any questions about the responsibilities you were led to believe you were going to have will not be taken well. Oh, and another thing they don't tell you in the interviews is that you will also be a part time maintenance man, fixing doors and drilling things into walls. Pass!

    Interview Questions
    • None, really. They did most of the talking and asked a few very basic questions.   Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview

Electronic Merchant Systems Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Unlock Profile
Website www.emscorporate.com
Headquarters Cleveland, OH
Size 150 to 499 Employees
Founded 1987
Type Unknown
Industry Finance
Revenue Unknown / Non-Applicable per year
Competitors Unknown

Work at Electronic Merchant Systems? Share Your Experiences

Electronic Merchant Systems

Click to Rate