40+ years 100% higher ed

Ellucian – Why Work For Us?

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Ellucian helps education institutions thrive in an open and dynamic world. We deliver a broad portfolio of technology solutions, developed in collaboration with a global education community, and provide strategic guidance to help education institutions of all kinds navigate change, achieve greater transparency, and drive efficiencies. More than 2,400 institutions in 40 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.


Check out our open positions in the Ellucian Jobs section in the right-hand column of this page.

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If you like serving the community by innovating technology in the higher education industry, Ellucian is the place for you. Our culture fosters opportunities for individual impact and advancement – YOU are the change agent! We are rapidly growing and are always seeking passionate people who collaborate with our clients as subject matter experts to transform cutting-edge technology.

What makes Ellucian a great place to work?

 

In August of 2014 we surveyed our employees, asking them this question. And here's what they told us:

  1. The leader in higher education technology
  2. Unity of purpose and diversity of perspective
  3. Environment that promotes learning and professional growth
  4. Flexible work arrangements
  5. Inclusive workplace where everyone is valued and respected
  6. Comprehensive benefit plans
  7. Transparent dialogue throughout the organization
  8. Casual dress environment
  9. Collaborative, open, and innovative environment
  10. Focus on customer service and delivery of superior products

In their own words...

“We’re breaking new ground, creating new innovative solutions, and bringing them to market. If you like innovating and creating new offerings to provide value for clients, Ellucian is the place for you.” - Product Management Employee

“I have worked for Ellucian since its inception and with the Banner R&D teams since 1999. What makes it such a great place to work are the CLEAR values that we pursue and embrace every day. Each day I am aware of the collaboration and engagement of the teams and individuals with such vast knowledge and experience in higher education. We support open and transparent dialogue throughout our company and have unity of purpose and diversity of perspective. We are committed to the mutual success of our customers and delivering superior products.

I enjoy being able to contribute to the simplification and standardization of development processes to help improve the day-to-day tasks of my peers. Everyone takes responsibility for owning the issue and the outcomes, and we provide practical solutions to hard problems.

I believe that the single most important thing to build a great workplace is to treat everyone with dignity and respect, regardless of their position within the company. After 15 years, I can say that Ellucian is a great employer and every day I have the privilege of working with the best people in the world.” - Software Development Employee

“Ellucian supports the ability to work remotely, which provides me and my family the flexibility to live where we want to live. Ellucian provides the tools and processes necessary to make remote workers effective team members. All employees are included and encouraged to be part of the Ellucian culture, regardless of the location.” - Central Services Employee

Ellucian is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. Ellucian promotes affirmative action for minorities, women, disabled persons and veterans. Ellucian maintains a drug-free workplace and performs pre-employment substance abuse testing.



Ellucian’s R&D team develops technology with a purpose. Institutions around the world don’t just run on Ellucian software—they help shape it. From admissions and finance to student success and advancement, our vast customer community informs every advance in our higher education software.

R&D Value Proposition

Ellucian Research & Development develops global education solutions which delight our customers. We achieve this through supporting an environment where we invest in our people and have fun. Our solutions are advanced through continuous evolution – not revolution – as we are committed to protecting our customers’ investments.

  • We are the market leader in the higher education environment - providing cutting edge technology products as well as IT infrastructure outsourcing and support services to our clients
  • We have a long history with our clients as a high percentage has been with us for 25 years
  • We embrace Agile principles and strong support empowered lean Agile teams
  • We are a global solution and provide global opportunities
  • We foster innovation throughout the organization
  • We strive to do things right – not over again
  • We work in bright, open, flexible spaces
  • We support a healthy work-life balance

R&D team members leverage Agile development methodology in combination with leading edge technology and tools including .NET, Java, and GroovyGrails in environments including Oracle and SQL Server, and Dynamics CRM.

Our R&D team develops and maintains software solutions supporting functional areas in higher education such as Admissions and Registrar, Student Information Systems, Student Success, Continuing Education and Workforce Development, Analytics, Mobile and Portal, Human Resources and Finance, Advancement, and IT and Security.

Available positions typically include Architect, Business Analyst, Product Owner, Quality Analyst, Software Developer, Test Engineer, and UX Designer.

Ellucian sales and marketing professionals are dedicated to spreading the word about Ellucian’s industry-leading solutions and services to prospective and current customers. Helping leaders in higher education to perceive the value of the software, services, and analytics they need to manage their day-to-day campus business faster, easier, and more effectively. 

Sales

Sales team members generate continued growth of new and existing accounts within assigned regions by identifying new opportunities, submitting solutions and proposals to clients, and working with Ellucian’s sales and services teams to close sales. Sales team members also help ensure that clients obtain the maximum benefits from their use of existing and newly purchased Ellucian and third party partner products as well as being responsible for client satisfaction, insuring a positive working relationship, long-term retention, and the ability to use the client for references.

Available positions typically include Account Executive, Account Manager, Client Partner, Client Sales Manager, and Solutions Consultant.

Marketing

Marketing team members are part of a high-performing organization responsible for the design and execution of campaigns designed to generate actionable leads for our sales teams, as well as creating and maintaining sales tools to help sales teams inform prospective and existing customers about Ellucian solutions and services. Additionally, marketing team members interact with the press and analyst community to effectively position Ellucian as the leader in higher education technology.

Available positions typically include Marketing Manager and Web Marketing Coordinator.

Ellucian Technology Management Services brings expertise to help institutions of higher education outsource individual IT functions or add on-site leadership to oversee the entire IT operation. More than 150 institutions use Ellucian Technology Management Services to help them deliver more robust IT services more cost-effectively.

Technology Management Value Proposition

We are the market leader in the higher education environment  - providing cutting edge technology products as well as IT infrastructure outsourcing and support services to our clients.

  • We have a long history with our clients as a high percentage have been with us for 25 years.
  • Our client portfolio includes 2,400 clients across the globe.
  • Our employees work in a small business environment on-site, while still being part of a big software consulting firm.
  • Our CIO development program allows for employees to develop their business acumen and leadership skills to grow into these prestigious roles on client sites.
  • Our benefits package is accentuated by giving you some of the client’s benefits as well (e.g. additional vacation time).
  • You will work beyond just being a valued IT resource by acting as a consultant at the client site.
  • You will have the opportunity to grow within the corporation in a number of areas such as, Technology Management, Services, Sales, etc. as well as having mobility to move across client sites. 


Available positions typically include Chief Information Officer, Instructional Technologist, Systems Administrator, Network Administrator, Technical Director, and Technical Support Specialist. rWe typically have Technology Management Services positions in three focus areas:

Ellucian Application Hosting Services

Application Hosting Services team members provide the technical infrastructure and support services our clients need to install, operate, and maintain your digital campus. While we manage the infrastructure in our private cloud, our clients get access to a high-quality data center, high-performance internet connectivity, hardware and operating system support, security administration, and operational monitoring.

Ellucian Application Management Services

Application Management Services experts monitor the applications that power your campus while a dedicated specialist oversees any issues that may arise. In addition, you get the predictability of a fixed price with the flexibility of remote, onsite, and hosted service delivery options. Almost 100 institutions rely on Ellucian Application Management Services to oversee applications every day.

Ellucian Help Desk Services

As an Ellucian Help Desk Services team member, you help to deliver a consistent student and faculty experience by centralizing service requests, expanding hours of service to accommodate online and working learners, and reducing response times to questions they need answered. Ellucian Help Desk Services provide support to more than 67 colleges and universities, and respond to more than 800,000 calls for assistance each year with an average response time within 60 seconds and a 70 percent resolution rate.


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Ellucian Reviews

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Ellucian President & CEO Jeff Ray
Jeff Ray
28 Ratings
  • Short stay at Ellucian

    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Ellucian as an intern

    Pros

    Very friendly environment! Great culture for such a big company. Focus on higher education is amazing. Very forward looking company

    Cons

    Working in the Salt lake office can be rough sometimes, since most of the team is on the east coast


Ellucian Interviews

Interview Experience

Interview Experience

36%
27%
36%

Getting an Interview

Getting an Interview

43%
21%
17%

Interview Difficulty

2.6
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Interview Difficulty

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  1. Helpful (1)  

    Graphic/Video Tech Interview

    Anonymous Employee in Las Vegas, NV
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter – interviewed at Ellucian (Las Vegas, NV).

    Interview

    Was contacted by a recruiter. Had to interview with her and provide references. Then she sent my resume off to this place and they had me come in for an interview.

    The interview consisted of 4 Ellucian employees and me. They were pleasant and professional—even had a sense of humor. They took the time to research my background, which I appreciated. I've been on interviews where they couldn't keep me straight from another applicant and that didn't exactly make for a great impression.

    That said, they threw some pretty tough questions at me. I don't rattle easy, so that wasn't a huge deal. What turned me off, though, was their emphasis on working overtime and their unrealistic expectations for what they wanted this one person to do. I have no issues working overtime to finish a project sometimes, but…I got the impression they wanted someone willing to work nights, weekends, and holidays on a regular basis. There was even talk of working at 3am.

    They wanted a videographer and video editor (including shooting footage, editing, and motion graphics), a graphic designer AND a web designer, a professional photographer, someone who produces music/can mix audio, and a writer. To be clear, they wanted ONE person who is all those things. I do all those things, but I can't say I've met many people like me. In fact, I can think of—maybe—one person? I also have friends in the art field who tell me it's very difficult to find a good video editor in this town, much less all those other things. When I first moved to town last year, I had multiple job offers—which just didn't happen where I came from. However, when I followed up with the recruiter I was told they were looking for someone with "more special effects" experience, but they hadn't said "no". Really? So, even though I had 95% of the HUGE range of skills they're looking for, they're going to hold off because I'm not a "special effects" master (I think—hope-- they meant motion graphics, but whatever) Technical skills can be learned—easily. Creativity and ingenuity and the ability to connect with your audience? Not so much.

    If all you care about is a lot of flash on the screen—you'll get a few people who say, oh, that's cool. And…that's about it. You have to actually SAY something or why bother?

    In any event, I decided to pull myself out of the running. The job sounded cool, but the pay was mediocre considering all the skills they want you to have and the long hours, and their preoccupation with special effects made me go hmmm (I got over that in college). I've seen the job listed multiple times in the last year. In fact, the recruiter contacted me about it back in February and then disappeared until June when I was told it has "reopened". When I asked them why, I got a pretty vague/standard answer. Well, I wish them luck finding that artistic genius who is a master at, basically, everything (but still willing to work for that pay) AND the perfect personality fit.

    Seriously, employers need to stop expecting the moon and develop more realistic expectations. Otherwise? You end up trying to fill the same job multiple times in one year.

    Interview Questions

    • If you were new and everyone in the office was gone and you hadn't gotten approval on a graphic you just made—but it has to be uploaded tonight—what would you do?   Answer Question

Ellucian Awards & Accolades

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Additional Info

Website www.ellucian.com
Headquarters Fairfax, VA
Size 1000 to 5000 Employees
Founded 1968
Type Company - Private
Industry Information Technology
Revenue $100 to $500 million (USD) per year

We provide the higher education software , services, and analytics you need to manage your day-to-day campus business faster, easier, and more effectively. It’s been our total focus for more than 40 years. That passion speaks for itself: today we serve 2,400 institutions in 40 countries across the globe.

Mission: Ellucian is the leader in higher education technology. Ellucian delivers the software, services, and insights that help institutions of higher education thrive... More

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