40+ years 100% higher ed

Ellucian – Why Work For Us?


Ellucian helps education institutions thrive in an open and dynamic world. We deliver a broad portfolio of technology solutions, developed in collaboration with a global education community, and provide strategic guidance to help education institutions of all kinds navigate change, achieve greater transparency, and drive efficiencies. More than 2,400 institutions in 40 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.

Check out our open positions in the Ellucian Jobs section in the right-hand column of this page.


If you like serving the community by innovating technology in the higher education industry, Ellucian is the place for you. Our culture fosters opportunities for individual impact and advancement – YOU are the change agent! We are rapidly growing and are always seeking passionate people who collaborate with our clients as subject matter experts to transform cutting-edge technology.

What makes Ellucian a great place to work?


In August of 2014 we surveyed our employees, asking them this question. And here's what they told us:

  1. The leader in higher education technology
  2. Unity of purpose and diversity of perspective
  3. Environment that promotes learning and professional growth
  4. Flexible work arrangements
  5. Inclusive workplace where everyone is valued and respected
  6. Comprehensive benefit plans
  7. Transparent dialogue throughout the organization
  8. Casual dress environment
  9. Collaborative, open, and innovative environment
  10. Focus on customer service and delivery of superior products

In their own words...

“We’re breaking new ground, creating new innovative solutions, and bringing them to market. If you like innovating and creating new offerings to provide value for clients, Ellucian is the place for you.” - Product Management Employee

“I have worked for Ellucian since its inception and with the Banner R&D teams since 1999. What makes it such a great place to work are the CLEAR values that we pursue and embrace every day. Each day I am aware of the collaboration and engagement of the teams and individuals with such vast knowledge and experience in higher education. We support open and transparent dialogue throughout our company and have unity of purpose and diversity of perspective. We are committed to the mutual success of our customers and delivering superior products.

I enjoy being able to contribute to the simplification and standardization of development processes to help improve the day-to-day tasks of my peers. Everyone takes responsibility for owning the issue and the outcomes, and we provide practical solutions to hard problems.

I believe that the single most important thing to build a great workplace is to treat everyone with dignity and respect, regardless of their position within the company. After 15 years, I can say that Ellucian is a great employer and every day I have the privilege of working with the best people in the world.” - Software Development Employee

“Ellucian supports the ability to work remotely, which provides me and my family the flexibility to live where we want to live. Ellucian provides the tools and processes necessary to make remote workers effective team members. All employees are included and encouraged to be part of the Ellucian culture, regardless of the location.” - Central Services Employee

Ellucian is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. Ellucian promotes affirmative action for minorities, women, disabled persons and veterans. Ellucian maintains a drug-free workplace and performs pre-employment substance abuse testing.

Ellucian’s R&D team develops technology with a purpose. Institutions around the world don’t just run on Ellucian software—they help shape it. From admissions and finance to student success and advancement, our vast customer community informs every advance in our higher education software.

R&D Value Proposition

Ellucian Research & Development develops global education solutions which delight our customers. We achieve this through supporting an environment where we invest in our people and have fun. Our solutions are advanced through continuous evolution – not revolution – as we are committed to protecting our customers’ investments.

  • We are the market leader in the higher education environment - providing cutting edge technology products as well as IT infrastructure outsourcing and support services to our clients
  • We have a long history with our clients as a high percentage has been with us for 25 years
  • We embrace Agile principles and strong support empowered lean Agile teams
  • We are a global solution and provide global opportunities
  • We foster innovation throughout the organization
  • We strive to do things right – not over again
  • We work in bright, open, flexible spaces
  • We support a healthy work-life balance

R&D team members leverage Agile development methodology in combination with leading edge technology and tools including .NET, Java, and GroovyGrails in environments including Oracle and SQL Server, and Dynamics CRM.

Our R&D team develops and maintains software solutions supporting functional areas in higher education such as Admissions and Registrar, Student Information Systems, Student Success, Continuing Education and Workforce Development, Analytics, Mobile and Portal, Human Resources and Finance, Advancement, and IT and Security.

Available positions typically include Architect, Business Analyst, Product Owner, Quality Analyst, Software Developer, Test Engineer, and UX Designer.

Ellucian sales and marketing professionals are dedicated to spreading the word about Ellucian’s industry-leading solutions and services to prospective and current customers. Helping leaders in higher education to perceive the value of the software, services, and analytics they need to manage their day-to-day campus business faster, easier, and more effectively. 


Sales team members generate continued growth of new and existing accounts within assigned regions by identifying new opportunities, submitting solutions and proposals to clients, and working with Ellucian’s sales and services teams to close sales. Sales team members also help ensure that clients obtain the maximum benefits from their use of existing and newly purchased Ellucian and third party partner products as well as being responsible for client satisfaction, insuring a positive working relationship, long-term retention, and the ability to use the client for references.

Available positions typically include Account Executive, Account Manager, Client Partner, Client Sales Manager, and Solutions Consultant.


Marketing team members are part of a high-performing organization responsible for the design and execution of campaigns designed to generate actionable leads for our sales teams, as well as creating and maintaining sales tools to help sales teams inform prospective and existing customers about Ellucian solutions and services. Additionally, marketing team members interact with the press and analyst community to effectively position Ellucian as the leader in higher education technology.

Available positions typically include Marketing Manager and Web Marketing Coordinator.

Ellucian Technology Management Services brings expertise to help institutions of higher education outsource individual IT functions or add on-site leadership to oversee the entire IT operation. More than 150 institutions use Ellucian Technology Management Services to help them deliver more robust IT services more cost-effectively.

Technology Management Value Proposition

We are the market leader in the higher education environment  - providing cutting edge technology products as well as IT infrastructure outsourcing and support services to our clients.

  • We have a long history with our clients as a high percentage have been with us for 25 years.
  • Our client portfolio includes 2,400 clients across the globe.
  • Our employees work in a small business environment on-site, while still being part of a big software consulting firm.
  • Our CIO development program allows for employees to develop their business acumen and leadership skills to grow into these prestigious roles on client sites.
  • Our benefits package is accentuated by giving you some of the client’s benefits as well (e.g. additional vacation time).
  • You will work beyond just being a valued IT resource by acting as a consultant at the client site.
  • You will have the opportunity to grow within the corporation in a number of areas such as, Technology Management, Services, Sales, etc. as well as having mobility to move across client sites. 

Available positions typically include Chief Information Officer, Instructional Technologist, Systems Administrator, Network Administrator, Technical Director, and Technical Support Specialist. rWe typically have Technology Management Services positions in three focus areas:

Ellucian Application Hosting Services

Application Hosting Services team members provide the technical infrastructure and support services our clients need to install, operate, and maintain your digital campus. While we manage the infrastructure in our private cloud, our clients get access to a high-quality data center, high-performance internet connectivity, hardware and operating system support, security administration, and operational monitoring.

Ellucian Application Management Services

Application Management Services experts monitor the applications that power your campus while a dedicated specialist oversees any issues that may arise. In addition, you get the predictability of a fixed price with the flexibility of remote, onsite, and hosted service delivery options. Almost 100 institutions rely on Ellucian Application Management Services to oversee applications every day.

Ellucian Help Desk Services

As an Ellucian Help Desk Services team member, you help to deliver a consistent student and faculty experience by centralizing service requests, expanding hours of service to accommodate online and working learners, and reducing response times to questions they need answered. Ellucian Help Desk Services provide support to more than 67 colleges and universities, and respond to more than 800,000 calls for assistance each year with an average response time within 60 seconds and a 70 percent resolution rate.

Ellucian Photos

Ellucian HQ
Sydney Location

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Ellucian Reviews

105 Reviews
105 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John F. Speer, III
67 Ratings
  1. 1 person found this helpful  

    High expectations but afraid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Help Desk Technician  in  Orlando, FL
    Current Employee - Help Desk Technician in Orlando, FL

    I have been working at Ellucian full-time for less than a year


    dynamic environment in a company that take care of their employees


    always afraid of been fired

    Advice to ManagementAdvice

    re-consider policies about new hires not to lose great potential all the time

    Neutral Outlook
    Approves of CEO

Ellucian Interviews

Updated Sep 11, 2014
Updated Sep 11, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Help Desk Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at Ellucian in September 2014.

    Interview Details

    Spoke to the manager for a quick phone interview and was brought on-site shortly afterwards. Was told that the team showed strong interest in moving forward about a week after the on-site, and then about 7 business days later, I was extended an offer.

    The on-site was all-day interview with 13 different people, mostly actuaries. They all seemed to be very friendly and easy to get along with so the interview wasn't very difficult, provided that you prepared to know your resume inside and out. Be sure to listen actively as they will ask you what you learned throughout the day regarding the job, and also be sure to have done homework on the industry and products that they sell. Seemed to be a great position with a great team and strong leadership.

    Accepted Offer
    Positive Experience
    Average Interview

Ellucian Awards & Accolades

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Additional Info

Website www.ellucian.com
Headquarters Fairfax, VA
Size 1000 to 5000 Employees
Founded 1968
Type Company - Private
Industry Information Technology
Revenue $100 to $500 million (USD) per year

We provide the higher education software , services, and analytics you need to manage your day-to-day campus business faster, easier, and more effectively. It’s been our total focus for more than 40 years. That passion speaks for itself: today we serve 2,400 institutions in 40 countries across the globe.

Mission: Ellucian is the leader in higher education technology. Ellucian delivers the software, services, and insights that help institutions of higher education thrive... More

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