Elsevier Reviews

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Elsevier Interviews

Updated Nov 20, 2014
Updated Nov 20, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


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Interview Difficulty



  1. 2 people found this helpful  

    Senior Manager of Customer Analytics Interview

    Anonymous Employee in Philadelphia, PA
    Anonymous Employee in Philadelphia, PA
    Application Details

    I applied online. The process took 4+ monthsinterviewed at Elsevier in June 2014.

    Interview Details

    I applied online and got a phone call for a first round HR screening interview. About 10 minutes into the interview the HR rep said that she was going to put me in touch with the hiring manager, and we scheduled a call for the following week.

    My first call with the hiring manager went well and he asked me to come in to their offices in Philadelphia for an in-person interview. I had four interviews from which I gathered that
    (a) there is no clear culture at this firm -- one of the VPs I interviewed described it as a "world hard, play hard" culture; a Director whom I interviewed with right afterwards shook her head and said that neither of those things happened in the health care division, and that people rarely work late and aren't competitive
    (b) everyone thinks they could do a better job if they had better data. This feeling seems to extend to the point where there is an obsession around finding the one source of perfect data at the expense of building infrastructure to support customer anlaytics, which is the role I was interviewing for
    (c) there is an unrealistic expectation around how to support internal clients internally. A lot of my conversations revolved around trying to explain that the value of customer anlaytics should be measured by the value provided as opposed to efficiency generated by minimizing the number of analysts

    At the end of the day the hiring manager said that they would reach out to me the following week, but I didn't hear back for about a month, at which point they wanted me to come in again to meet a couple more people.
    The second set of interviews was more interesting for two reasons:
    (a) there was a small business-case-like conversation which entailed me solving a problem on a white board, which was fun and seemed to be a good example of what someone in a customer analytics role would actually do
    (b) during a conversation with a VP, when I mentioned the kind of work that I do, they said, "well, you work for a simple company with a simple business model; we're much more complex." I'm not sure whether that was meant to offend or to test my reaction
    (c) the hiring manager told me that I was one of the "finalists" and that they wanted me to present a case to their executive team as a part of the process

    Two months later, and after never having presented to their team, I was told that this position was filled.

    Interview Questions
    • How would you describe yourself as a manager?
      What do you think motivates people?
      Answer Question
    No Offer
    Negative Experience
    Average Interview

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Additional Info

Unlock Profile
Website www.elsevier.com
Headquarters Amsterdam, Netherlands
Size 1000 to 5000 Employees
Founded 1880
Type Subsidiary or Business Segment
Industry Media
Revenue Unknown / Non-Applicable
Competitors Unknown

This company's Gray's Anatomy doesn't include any steamy plotlines. Elsevier, a unit of Reed Elsevier Group plc, publishes medical, scientific, and technical journals and books through two divisions. Its Health Sciences division publishes some 1,700 book titles and 700 journals annually, while the Science and Technology division publishes more than 700 books and about 200,000 research articles through nearly 1,200 journals. Much of Elsevier's content is accessed via its ScienceDirect electronic database. Other major brands include "Cell", a journal in cell biology, and... More

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