Emdeon – Why Work For Us?

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We provide business, technology and information solutions to transform the business-side of healthcare.
 
So what does that mean?

We are focused on innovation that makes healthcare more efficient and cost effective and that’s better for everyone!

We do that in part by helping insurance companies, healthcare providers and pharmacies optimize their workflows and make and receive accurate payments.

Emdeon is a great place to work while you learn and learn while you work, including tuition reimbursement for full-time employees and a customer-centric culture that is open to taking intelligent risks and testing hypotheses.
 
 
 
Emdeon is a leading provider of revenue and payment cycle management and clinical information exchange solutions, connecting payers, providers and patients in the U.S. healthcare system. Emdeon's offerings integrate and automate key business and administrative functions of its payer and provider customers throughout the patient encounter. Through the use of Emdeon's comprehensive suite of solutions, which are designed to easily integrate with existing technology infrastructures, customers are able to improve efficiency, reduce costs, increase cash flow and more efficiently manage the complex revenue and payment cycle and clinical information exchange processes.

Market Segments

  • Providers
  • Emdeon is a leading provider of integrated Revenue Cycle Management Solutions and Services that help healthcare professionals optimize their cash flow management while reducing administrative costs.

  • Payers
  • Emdeon is a proven provider of claims and payment management solutions that increase efficiencies in the healthcare system - helping healthcare payers and Preferred Provider Organizations (PPOs) improve efficiencies while lowering administrative costs.

  • Pharmacy Services
  • Emdeon Pharmacy Services simplifies the prescription process and increases efficiency, accuracy and profitability for our customers ranging from national pharmacy chains and payers to prescription benefit managers to your local drugstore.

Industry Leadership

  • Emdeon has connections to more payers, providers and vendors than any other healthcare business in the marketplace. Emdeon understands how to deliver solutions that best impact the flow of information for all parties to increase efficiency and maximize profitability. By connecting information intelligently and making key administrative processes easier, Emdeon simplifies the business of healthcare for everyone.

  • Emdeon's network encompasses:

    • 340,000 providers
    • 1,200 government and commercial payers
    • 5,000 hospitals
    • 81,000 dentists
    • 60,000 pharmacies
    • 600 vendor partners
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Emdeon (ěm•dee•ŏn) is a market leader in helping providers, payers, pharmacies and patients electronically exchange clinical information and automate an inefficient paper-based healthcare system through revenue and payment cycle solutions. Our solutions simplify key steps in the business, administrative and clinical processes from the first patient encounter through the final resolution of payment to save time and money.

Our solutions are delivered primarily through recurring, transaction-based processes that leverage our health information network, the single largest financial and administrative information exchange in the U.S. healthcare system. Our health information network currently reaches approximately 1,200 payers, 500,000 providers, 5,000 hospitals, 81,000 dentists, 60,000 pharmacies, and over 350 labs.

In 2013, we processed over 7 billion healthcare-related transactions, including approximately one out of every two commercial healthcare claims delivered electronically in the United States. We have developed our network of payers and providers over 25 years and connect to virtually all private and government payers, claim-submitting providers and pharmacies.

The Healthcare Markets Emdeon Serves:

We deliver our solutions and operate our business in three business segments: (i) payer services, which provides services to commercial insurance companies, third party administrators and governmental payers; (ii) provider services, which provides services to hospitals, physicians, dentists and other healthcare providers, such as labs and home healthcare providers; and (iii) pharmacy services, which provides services to pharmacies, pharmacy benefit management companies and other payers.

  • Payer Services
  • The payer market is comprised of more than 1,200 payers across four main segments: Medicare, Medicaid, Blue Cross Blue Shield fiscal intermediaries and private insurance companies. We are directly connected and provide services to virtually all payers offering electronic transaction connectivity services. We also serve the payer market with payment and remittance distribution services and with intelligent claim capture and routing services.

  • Provider Services
  • The provider market is composed of hospitals, physicians, dentists, and other healthcare providers, such as lab and home healthcare providers. We currently have contractual or submitter relationships, directly or through our channel partners, with approximately 340,000 physicians, 2,700 hospitals, 81,000 dentists and 150 labs.

  • Pharmacy Services
  • The pharmacy market is composed of more than 60,000 chains and independent pharmacies, as well as prescription benefits solutions marketed directly to payers. We are connected and provide services to virtually all pharmacies utilizing electronic transaction connectivity services.

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Even though our vision to make healthcare more efficient and cost effective may be simply stated, it takes a lot to live it out. We are always in need of talented team members who work together and are committed to Emdeon's values:

  • Customer Centric

    • We exceed customer expectations
    • We partner with our customers to innovate
    • We are our customers' preferred, strategic partner
  • Top 10%

    • We strive to be the best at what we do
    • We are irrefutably achieving top decile performance
    • We continuously improve on our key value drivers
  • Hire and Develop the Best

    • We recognize and nurture exceptional talent
    • We do not compromise for social cohesion
    • We enjoy coaching and meeting our commitments
  • Think Big, Start Small, Move Fast

    • We seek opportunities and have a bias for action
    • We develop and communicate a bold vision
    • We take intelligent risks, test hypotheses and "fail fast"
  • Empowerment with Accountability

    • We genuinely listen and challenge conventional wisdom
    • We are accountable to external and internal customers
    • We operate based on transparency, metrics and teamwork


Emdeon is guided by industry expertise, innovation, and foresight. New product development, high service quality, an advanced technology infrastructure, a great company culture, and engaging employee programs are just some of the positive by-products. Our team members work hard, generously giving of their passion and dedication in pursuit of our shared vision and making this a great place to work.

As our business continues to grow and develop, we realize the need to attract and retain our most valuable asset, our team members. Emdeon wants to hire and develop the best and is committed to equipping employees with the training, tools and opportunities needed to advance not only the business but themselves.

Your Life and Emdeon

Corporate Social Responsibility

Emdeon engages in a corporate effort to provide the communities we serve with outreach through a targeted corporate responsibilities plan. We have participated in numerous charitable organizations' events across the country and continue to have scheduled events year round. Emdeon encourages employees to volunteer for charitable activities by providing paid time off to full-time regular employees up to two days per year. In 2009 and 2010 our employees committed over 4,000 volunteer hours... and that was just during the work week. Many also participated in activities on evenings and weekends.

In addition, we support many charitable organizations like the American Red Cross, Soles4Souls, Second Harvest Food Bank, Susan G. Komen for the Cure and many more. But we don't just look outside of our walls. In 2011, we introduced Hands Across Emdeon, a charitable organization specifically created to provide disaster relief or emergency hardship grants to Emdeon employees in times of need.

Wellness

Our wellness program is employee driven, designed to create a culture of health and encourages cross-departmental interaction (and even a little healthy competition). We want that list to keep growing and welcome employees to start new activities!

Through our insurance provider, Emdeon employees also have access to a number of online wellness tools, like personal wellness coaches and an expansive discount program, aimed at supporting their personal wellness goals.

Emdeon Green

"Emdeon Green" isn't just the name of our corporate color, it's what we call being environmentally conscience. We fulfill our corporate mission of making healthcare efficient by enabling our customers to reduce their paper consumption through electronic transaction and payment processing. Examples of ways we apply this principle internally are by offering recycling centers and by implementing electronic recordkeeping and paperless processes in departments across the organization.

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Our Emdeon benefits program is a comprehensive program-offering you a choice of quality benefit plans with a commitment to promote better health for you and your family. Emdeon understands how important affordable healthcare programs are and we are proud to offer a competitive benefits package that strives to keep costs low and promote wellness initiatives throughout the company. New employees can enjoy the benefits on or shortly after their first day, and we provide a robust and secure online portal to assist employees in making benefit plan decisions.

Medical

Emdeon offers two medical plans:

A traditional Preferred Provider Option (PPO) with in-network-only benefits

An open-access Consumer Driven Health Plan (CDHP) with in-network and out-of-network benefits. When employees choose this plan option, they may also become eligible to contribute to a Health Savings Account

Both plans offer access to broad national provider networks, while allowing members to make their own healthcare choices.

Dental

Two dental plans are available and both have in- and out-of-network benefits.

Vision

The vision plan covers a variety of vision care services and offers discounts on other services.

Insurance and Income Protection

Emdeon provides basic life/ AD&D insurance, short-term disability (STD), long-term disability (LTD) benefits, and business travel accident insurance at no cost to all eligible employees. Team members also have the opportunity to buy supplemental employee and dependent life insurance and short- and long-term disability.

Domestic Partner Benefits

Emdeon offers medical, dental, vision and dependent supplemental life insurance benefits to same-sex or opposite-sex partners of employees.

Flexible Spending Accounts (FSAs)

The Emdeon Flexible Spending Accounts (FSA) include the Healthcare FSA and the Dependent Care FSA. These are separate flexible spending accounts that can help team members save money on taxes (State, Federal, and Social Security) by allowing participants to pay for certain expenses with set aside, pre-tax dollars.

401(k) Plan

Emdeon offers its employees immediate participation in the 401(k) plan with an employer match. Working with Fidelity Investments, you can identify from the multiple fund options available those that best suit your investment style.

Legal Assistance

Employees have access to affordable, pre-paid legal services as well as free telephone advice. Additional discounts may be available for services not specifically covered by the plan.

Educational Assistance

Emdeon reimburses employees for tuition and related expenses paid related to coursework in a degree program at an accredited college/university.*

Emdeon also offers a wide range of online and on-site professional and technical training and development programs through Emdeon University.

Adoption Assistance

Certain expenses paid related to adoption are reimbursable under this plan.

Employee Assistance Program (EAP)

This program provides Emdeon team members and their family members with a wide range of services, including such things as referrals for educational resources, family member care, veterinary care, financial planning, mental health support, and more. Emdeon provides EAP at no cost to all eligible employees

Paid Time Off

Emdeon provides employees with a generous paid time off package as well as additional holidays and charitable contribution days. Emdeon encourages our team members to support volunteerism and offers full pay for time off spent serving community/charitable organizations.*

Other Benefits

Employee Discounts: Many Emdeon locations offer local discounts to our employees, but all employees receive discounts with certain cell phone providers as well as have access to a national vendor network providing discounts for retailers, hotels, automotive dealers and maintenance providers, restaurants, air fare, concerts and events, and much more.

Employee Referral Program: Emdeon rewards employees for referring candidates hired onto "Team Emdeon" as part-time or full-time employees.

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Emdeon
Nashville, TN

615-932-3000


Additional Locations

Tempe, AZ              Albany, GA            Minnetonka, MN            Fort Worth, TX
San Mateo, CA       Atlanta, GA            Bridgeton, MO       Carrollton, TX
Santa Ana, CA        Springfield, IL         Asheville, NC         Dallas, TX
Long Beach, CA     Lombard, IL           Charlotte, NC         Salt Lake City, UT
Fresno, CA              Lexington, KY        Union, NJ               Richmond, VA
South Windsor, CT               Cambridge, MA               Twinsburg, OH           South Burlington, VT        
Ft. Lauderdale, FL    Norwell, MA            Toledo, OH             Seattle, WA
Orlando, FL               Baltimore, MD        Memphis, TN         Cheyenne, WY
Tampa, FL                 Augusta, ME          Brentwood, TN       North Vancouver, BC

Emdeon Reviews

3.1
Rating Trends
Recommend to a friend
Approve of CEO
Emdeon President and CEO Neil de Crescenzo
Neil de Crescenzo
39 Ratings
  • Featured Review

    Helpful (2)

    Former Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HealthCare Representative/Patient Advocate in Ormond Beach, FL
    Former Employee - HealthCare Representative/Patient Advocate in Ormond Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Emdeon full-time (More than a year)

    Pros

    The best reasons are the supervisors were so helpful and did want they needed to interact to get the job done. The work place has a work-friendly atmosphere. The managers were always available. The company is a great company to work for.

    Cons

    The only od to leave because my husband became disbaledne con I see is as an employee i on occasion had to put in extra hours on a case or two, it only depended on the case being worked on.

    Advice to Management

    Kepp doing what you are doing because it works. My manager and assistant manager could not had been as fair and competent as they were. I'm sure they still are. Their names are Misty Huldeson and Louis Mota in Daytona Beach. I was a Healthcare Rep and loved it. I needed to leave at the time because my husband became disabled and needed my care. i would give anything to come back and reprise my role there.


Emdeon Interviews

Interview Experience

Interview Experience

61%
23%
15%

Getting an Interview

Getting an Interview

44%
20%
12%
12
12

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Office Manager/Assistant Interview

    Anonymous Interview Candidate in Louisville, KY
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Emdeon (Louisville, KY) in June 2015.

    Interview

    Panel interview, disorganized, they were not sure what they were looking for. Questions were all over the place. I was unclear on what they were looking for and all that the position entailed.

    Interview Questions

Emdeon Awards & Accolades

Something missing? Add an award
Top Workplaces , The Tennessean, 2015
Excellence in Practice (Citation) , Association for Talent Development, 2014

Additional Info

Website www.emdeon.com
Headquarters Nashville, TN
Size 1000 to 5000 Employees
Founded 2005
Type Company - Private
Industry Information Technology
Revenue $1 to $2 billion (USD) per year

Emdeon wants to make the servicing of medical accounts a little easier. The company's offerings are designed to simplify and streamline health care billing for insurance companies, health care systems, and doctors. Emdeon offers discounted office supplies online, automated billing and document mailing services, and insurance card printing, and has products specifically ... More

Mission: Optimizing workflow, payments and insights through our intelligent healthcare network.

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