Emdeon – Why Work For Us?

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Emdeon is a leading provider of revenue and payment cycle management and clinical information exchange solutions, connecting payers, providers and patients in the U.S. healthcare system. Emdeon's offerings integrate and automate key business and administrative functions of its payer and provider customers throughout the patient encounter. Through the use of Emdeon's comprehensive suite of solutions, which are designed to easily integrate with existing technology infrastructures, customers are able to improve efficiency, reduce costs, increase cash flow and more efficiently manage the complex revenue and payment cycle and clinical information exchange processes.

Market Segments

  • Providers
  • Emdeon is a leading provider of integrated Revenue Cycle Management Solutions and Services that help healthcare professionals optimize their cash flow management while reducing administrative costs.

  • Payers
  • Emdeon is a proven provider of claims and payment management solutions that increase efficiencies in the healthcare system - helping healthcare payers and Preferred Provider Organizations (PPOs) improve efficiencies while lowering administrative costs.

  • Pharmacy Services
  • Emdeon Pharmacy Services simplifies the prescription process and increases efficiency, accuracy and profitability for our customers ranging from national pharmacy chains and payers to prescription benefit managers to your local drugstore.

Industry Leadership

  • Emdeon has connections to more payers, providers and vendors than any other healthcare business in the marketplace. Emdeon understands how to deliver solutions that best impact the flow of information for all parties to increase efficiency and maximize profitability. By connecting information intelligently and making key administrative processes easier, Emdeon simplifies the business of healthcare for everyone.

  • Emdeon's network encompasses:

    • 340,000 providers
    • 1,200 government and commercial payers
    • 5,000 hospitals
    • 81,000 dentists
    • 60,000 pharmacies
    • 600 vendor partners
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Emdeon (ěm•dee•ŏn) is a market leader in helping providers, payers, pharmacies and patients electronically exchange clinical information and automate an inefficient paper-based healthcare system through revenue and payment cycle solutions. Our solutions simplify key steps in the business, administrative and clinical processes from the first patient encounter through the final resolution of payment to save time and money.

Our solutions are delivered primarily through recurring, transaction-based processes that leverage our health information network, the single largest financial and administrative information exchange in the U.S. healthcare system. Our health information network currently reaches approximately 1,200 payers, 500,000 providers, 5,000 hospitals, 81,000 dentists, 60,000 pharmacies, and over 350 labs.

In 2013, we processed over 7 billion healthcare-related transactions, including approximately one out of every two commercial healthcare claims delivered electronically in the United States. We have developed our network of payers and providers over 25 years and connect to virtually all private and government payers, claim-submitting providers and pharmacies.

The Healthcare Markets Emdeon Serves:

We deliver our solutions and operate our business in three business segments: (i) payer services, which provides services to commercial insurance companies, third party administrators and governmental payers; (ii) provider services, which provides services to hospitals, physicians, dentists and other healthcare providers, such as labs and home healthcare providers; and (iii) pharmacy services, which provides services to pharmacies, pharmacy benefit management companies and other payers.

  • Payer Services
  • The payer market is comprised of more than 1,200 payers across four main segments: Medicare, Medicaid, Blue Cross Blue Shield fiscal intermediaries and private insurance companies. We are directly connected and provide services to virtually all payers offering electronic transaction connectivity services. We also serve the payer market with payment and remittance distribution services and with intelligent claim capture and routing services.

  • Provider Services
  • The provider market is composed of hospitals, physicians, dentists, and other healthcare providers, such as lab and home healthcare providers. We currently have contractual or submitter relationships, directly or through our channel partners, with approximately 340,000 physicians, 2,700 hospitals, 81,000 dentists and 150 labs.

  • Pharmacy Services
  • The pharmacy market is composed of more than 60,000 chains and independent pharmacies, as well as prescription benefits solutions marketed directly to payers. We are connected and provide services to virtually all pharmacies utilizing electronic transaction connectivity services.

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Even though our vision to make healthcare efficient may be simply stated, it takes a lot to live it out. We are always in need of talented people who work together as a team and are committed to Emdeon's Values of Integrity, Honesty, Trust, Accountability, Customer Focus, Quality, Innovation, Teamwork, and Communication.

Emdeon is guided by industry expertise, innovation, and foresight. New product development, high service quality, an advanced technology infrastructure, a great company culture, and engaging employee programs are just some of the positive by-products. Our employees work hard, generously giving of their passion and dedication in pursuit of our shared vision and making this a great place to work.

As our business continues to grow and develop, we realize the need to attract and retain our most valuable asset, our employees. Emdeon is committed to equipping employees with the training, tools and opportunities needed to advance not only the business but themselves.

Your Life and Emdeon

Corporate Social Responsibility

Emdeon engages in a corporate effort to provide the communities we serve with outreach through a targeted corporate responsibilities plan. We have participated in numerous charitable organizations' events across the country and continue to have scheduled events year round. Emdeon encourages employees to volunteer for charitable activities by providing paid time off to full-time regular employees up to two days per year. In 2009 and 2010 our employees committed over 4,000 volunteer hours... and that was just during the work week. Many also participated in activities on evenings and weekends.

In addition, we support many charitable organizations like the American Red Cross, Soles4Souls, Second Harvest Food Bank, Susan G. Komen for the Cure and many more. But we don't just look outside of our walls. In 2011, we introduced Hands Across Emdeon, a charitable organization specifically created to provide disaster relief or emergency hardship grants to Emdeon employees in times of need.

Wellness

Our wellness program is employee driven, designed to create a culture of health and encourages cross-departmental interaction (and even a little healthy competition). We want that list to keep growing and welcome employees to start new activities!

Through our insurance provider, Emdeon employees also have access to a number of online wellness tools, like personal wellness coaches and an expansive discount program, aimed at supporting their personal wellness goals.

Emdeon Green

"Emdeon Green" isn't just the name of our corporate color, it's what we call being environmentally conscience. We fulfill our corporate mission of making healthcare efficient by enabling our customers to reduce their paper consumption through electronic transaction and payment processing. Examples of ways we apply this principle internally are by offering recycling centers and by implementing electronic recordkeeping and paperless processes in departments across the organization.


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Your Emdeon benefits program is a comprehensive program-offering you the choice of quality benefit plans with a commitment to promote better health for you and your family. Emdeon understands how important affordable healthcare programs are and we are proud to offer a competitive benefits package that strives to keep costs low and promote wellness initiatives throughout the company. New employees can enjoy the benefits on or shortly after their first day, and we provide a robust and secure online portal available to assist employees in making benefit plan decisions.

Medical

Emdeon offers three types of Medical plans including a Health Savings Account (HSA) plan that includes an employer match (up to a defined maximum) of your investment into the account.

In addition, employees have full access to health management resources toolbox. There are helpful provider cost/quality comparison tools, confidential online health assessment and recordkeeping, and condition and wellness resources including a Lifestyle Management Program, which is a voluntary program designed to assist our employees in the areas of weight management, tobacco cessation, and stress management.

Dental

Two Dental plans are available. Both have in and out of network benefits.

Vision

The Vision plan covers a variety of vision care services plus discounts on other services.

Insurance and Income Protection

Emdeon provides Basic Life AD&D insurance, Short Term Disability (STD) and Long Term Disability (LTD) benefits, and Business Travel Accident Insurance. Supplemental Life Insurance and Short and Long Term Disability Buy Up Insurance is also available.

Domestic Partner Benefits

Emdeon offers Medical, Dental, Vision, and Supplemental Life Insurance benefits to same-sex or opposite-sex partners of employees.

Flexible Spending Accounts (FSAs)

The Emdeon Flexible Spending Accounts include the Healthcare FSA and the Dependent Care FSA. These are separate flexible spending accounts that can help save money on taxes (State, Federal, and Social Security) by allowing participants to pay for certain expenses with set aside, pre-tax dollars.

401(k) Plan

Emdeon offers its employees immediate participation in the 401(k) plan with an employer match. Working with Fidelity Investments, you can identify from the multiple fund options available those that best suit your investment style.

Legal Assistance

Employees have access to affordable, pre-paid legal services as well as free telephone advice. Additional discounts may be available for services not specifically covered by the plan.

Educational Assistance

Emdeon reimburses employees for tuition and related expenses paid related to coursework in a degree program at an accredited college/university.*

Emdeon also offers a wide range of online and on-site professional and technical training and development programs through Emdeon University.

Adoption Assistance

Expenses paid related to adoption are reimbursable under this plan.

Employee and Family Resources Program

Like an "EAP" (Employee Assistance Plan), this program provides employees and their family members with a wide range of services, including such things as referrals for educational resources, family member care, veterinary care, financial planning, mental health support, and more.

Paid Time Off

Emdeon provides employees with a generous vacation, sick time, and holiday time off package as well as additional Charitable Contribution Days. Emdeon encourages its employees to support volunteerism and offers full pay for time off spent serving community/charitable organizations.*

Other Benefits

Employee Discounts: Many Emdeon locations offer local discounts to its employees, but all employees receive discounts with certain cell phone providers as well as have access to a national vendor network providing discounts for retailers, hotels, automotive dealers and maintenance providers, restaurants, air fare, concerts and events, and much more.

24-Hour Health Information Line: Employees may use this just-in-time support line for health questions and issues.

Employee Referral Program: Emdeon rewards employees for referring candidates hired onto "Team Emdeon" as Part-Time or Full-Time employees or even as in-house sourced Contractors.

Emdeon All Stars Employee Recognition Program: Through this program employees can be recognized and rewarded for outstanding contributions


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Emdeon - Corporate Office
3055 Lebanon Pike
Nashville, TN 37214

615-932-3000


Additional Locations

Albany, GA Asheville, NC Ashland, KY Atlanta, GA
Auburndale, MA Augusta, ME Charlotte, NC Cheyenne, WY
Cleveland, OH Dallas, TX Des Moines, IA Earth City, MO
Fort Worth, TX Jessup, MD Lincolnshire, IL Long Beach, CA
Mayfield Heights, OH Memphis, TN Nashville, TN Orlando, FL
South Burlington, VT South Windsor, CT Spartanburg, SC Tampa, FL
Taylorsville, UT Tempe, AZ Thousand Oaks, CA Toledo, OH
Twinsburg, OH Union, NJ    

Emdeon Reviews

98 Reviews
2.7
98 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Emdeon President and CEO Neil de Crescenzo
Neil de Crescenzo
16 Ratings
  1.  

    Good people, good company. Too many re-orgs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Nashville, TN
    Former Employee - Account Manager in Nashville, TN

    I worked at Emdeon full-time (more than 3 years)

    Pros

    Good benefits and great people. It's a great place to start a career in healthcare IT.

    Cons

    Not much focus on career advancement, so wherever you start, is probably where you'll stay. Lots of ongoing restructuring so policies continue to change, but doesn't really affect the average employee.

    Advice to ManagementAdvice

    Have the annual compensation plans approved before the next year... it's typical for comp plans not to be approved until Q2 of the active year which creates a lot of nervous employees. Create a little more culture.

    Recommends
    Neutral Outlook
    No opinion of CEO

Emdeon Interviews

Updated Oct 9, 2014
Updated Oct 9, 2014

Interview Experience

Interview Experience

63%
31%
5%

Getting an Interview

Getting an Interview

43%
14%
14%

Interview Difficulty

2.9
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Health Care Representative Interview

    Anonymous Interview Candidate in Owensboro, KY
    Anonymous Interview Candidate in Owensboro, KY
    Application Details

    I applied in-person. The process took a weekinterviewed at Emdeon.

    Interview Details

    I had to take a personality test that I thought was not necessary. The whole process took about an hour. I was told that I would not have to stay past five. Boy was I wrong. I ended up staying past seven some nights with no overtime pay. I was not pleased about that. Very misleading.

    Interview Questions
    • Tell me about a time you had a challenge at work, and what you did to fix it.   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview

Emdeon Awards & Accolades

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Additional Info

Website www.emdeon.com
Headquarters Nashville, TN
Size 1000 to 5000 Employees
Founded 2005
Type Company - Private
Industry Information Technology
Revenue $1 to $2 billion (USD) per year

Emdeon wants to make the servicing of medical accounts a little easier. The company's offerings are designed to simplify and streamline health care billing for insurance companies, health care systems, and doctors. Emdeon offers discounted office supplies online, automated billing and document mailing services, and insurance card printing, and has products specifically for... More

Mission: Optimizing workflow, payments and insights through our intelligent healthcare network.

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