We're looking for the best.
At Empyrean, we believe in the difference one person can make. If you’re looking to become part of a team where each person is encouraged to succeed and given the tools to do so, we want to meet you. We’re always searching for talented individuals who are ready to be on the leading edge of innovation and service. Contact us today.
Afolabi Mosuro; Business Analyst
I really like my job here at Empyrean. I started off implementing all aspects of a newly acquired client from the database structure to the financial reports. Due to my financial background, I have transitioned into a more specific role that involves building/implementing client-specific premium reports to be delivered on a monthly basis. In addition to implementing such reports, managing the payment process from the client to the vendor for administering benefits to their employees is another part of my job. Finally (if necessary), I analyze previously-sent reports should there be any discrepancies made aware to me by my client(s)
Kelli Miller Hughes; Business Analyst
As a Business Analyst at Empyrean, I work closely with clients and vendors to ensure that employees’ benefit information is managed safely and efficiently. On a daily basis, I am able to use my analytical and problem solving skills to execute and improve tasks. Empyrean has a laid back culture where employees work hard and play hard. The people at Empyrean make it a great company to work for!
Andrea Oxendine; Client Service Manager
Our focus every day at Empyrean is to manage our client’s health & welfare benefits so that employees have access to their coverage. I lead a team that manages the activities start to finish- gathering requirements, setting- up plans and provisions, processing employee data files, updating employee eligibility/ coverage, sending coverage reports to carriers, calculating payroll deductions and premiums and providing help to employees that need assistance with their benefits. Providing this service to our client means we are very busy but it is interesting and challenging work.
Heather Cole; Implementation Manager
As an Implementation Manager, I work with both internal and client teams to ensure our clients have a smooth transition onto Empyrean’s platform. This includes gathering and documenting requirements, consulting on best practices and leading integration testing prior to go-live. I use tools such as MS Project to track resources and timelines, as well as SQL server and Excel to review data and automate processes. No day at Empyrean is ever the same– you are constantly improving your skillset and being challenged to grow.
Amaris Hinton; Client Processing Analyst
I’m currently responsible for processing Direct Bill for clients we service. This particular task includes loading payment files, issuing adjustments and generating billing statements each month. In addition, I ensure the Evidence of Insurability processing is done each week. I’ve been working for Empyrean for almost 3 years and I must say they take care of their employees. They offer great health benefits and also provide a fun working environment for their employees to escape from their daily tasks by providing table tennis and TV’s in the break rooms. I would recommend applicants to apply to Empyrean if you’re looking to grow in the Health Administration career field.
Leigh Jasso; Client Service Representative, Call Center
Working at Empyrean is as rewarding as it is challenging. As a Client Service Representative, I answer benefits- related questions through phone calls, emails and internet inquiries. The company is generous with training and resources to help you thrive and, as long as you are willing to work hard and have a sincere desire to succeed, the opportunities are endless!
Erica Warren; Team Manager, Service Center
I am a Team Manager in the Empyrean Service Center. On a daily basis, I work to ensure our client participant needs are met when they reach one of the representatives on my team. I work with the client team to communicate trends and make sure each of the representatives has what they need to properly assist the participants. I work to ensure the client service level agreements are met. The team works together to serve our clients by answering calls quickly and accurately. I distribute inquiries that come to us via email, fax or mail in the form of a case to the team throughout the day and ensure these are handled in a timely manner by the team. Hiring and developing the representatives to give great customer service with accuracy and timeliness is a priority.
Jason Malley; Orchestration Specialist - Product Development
I own all software design specifications for specialty business process, ie Carriers Files, Data Imports, Reports, and Batch Processes. I work with a team to help build and deploy these processes to the greater system. I help my team members understand why they are doing something the way they are and help enforce all the standards when it comes to our methodologies around coding, source control, and database design. Fun facts - we use .net for most of our core coding, but have interfaces which use, asp.net, mvc.net and php!
401K with Company match
Generous Paid Time Off
Dental and Vision Insurance
Company -paid Short Term and Long Term Disability
Company-paid AD&D and Life Insurance
Supplemental Life Insurance and AD&D available for employee and dependents
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Generous Employee Referral Bonus Program
Empyrean Benefit Solutions Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Empyrean Benefit Solutions full-time for more than 3 yearsPros
Fulfillment, competitive compensation, four weeks of vacation time.Cons
Some of the areas are not well established.RecommendsApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took 1 week - interviewed at Empyrean Benefit Solutions.Interview Details
Recruiter called me on phone and arranged for a face-to-face. While most recruiters are clueless about the technologies the position is looking for, she was very good at it. My experience with the recruiter and the interviewers were very positive. I had 5 rounds of interview each with different levels of developers / teams. They all were enthusiastic about the job they are doing. To me that matters the most. Most of them hinted that the job would be challenging. Well that says a lot too. Got the offer within a week.Interview Questions
Negotiation DetailsI wasn't able to negotiate when they provided the offer. They had already fixed the salary based on what I told the recruiter when she first spoke to me on phone and that I filled in the application form that I was asked to bring to the interviewAccepted OfferPositive ExperienceAverage Interview
- Most questions are behavioral. Some ask you questions like 'what do you like and hate about the language you worked on'. To me thats a great question for them to gauge how much exposure you have to the language. Since I mentioned about webservices, I had questions on that. Again its not syntax based question, more like 'what you don't like about WCF services' Answer Question
Empyrean is a top-tier human resource technology and services company supporting various organization's needs to deliver compliant health & welfare benefits across a broad range of employees. Major employers use Empyrean's state-of-the-art technology and deep HR domain expertise to reduce cost and provide a higher level of service to employees. Our experience allows us to have...
Mission: To be the leading provider of innovative health and benefits technology, enabling service excellence for the participants entrusted to Empyrean by our clients.