Equifax – Why Work For Us?

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Vision Statement

To be the global leader in information solutions that creates unparalleled insights to solve customer challenges.

What We Do

Equifax is a $2.2 billion global leader in consumer, commercial and workforce information solutions that provide businesses of all sizes and consumers with insight and information they can trust. Equifax organizes and assimilates data on more than 572 million consumers, 81 million businesses worldwide, and 200 million employee files, and uses advanced analytics and proprietary technology to create and deliver customized insights that enrich both the performance of businesses and the lives of consumers.

Workplace Accolades

  • One of Fortune's "World's Most Admired" companies

  • Top 20 company to work for by Atlanta Journal-Constitution

  • Top 50 Service Provider by Mortgage Technology

  • Ranked 24th in the Bloomberg/BusinessWeek top 50

  • Ranked 124 in the InfoWeek 500

  • Ranked 19th in FinTech 100


Our Culture

Headquartered in Atlanta, Equifax operates or has investments in 18 countries but we operate by one motto – One Equifax. Regardless of location or role, the individual and collective work of our people makes a difference in our business. We are inspired by the ability to drive change, passionate about bringing solutions to life that enrich the performance of businesses and the lives of consumers, and motivated by the prospect of furthering our global leadership position.

Equifax offers a performance-driven culture that rewards results and encourages growth and development. Many expect us to be a serious workforce, and we are – we're serious about continuing to grow our business, serious about working together as one team, and serious about continuously building a strong, engaged workplace that embraces integrity and change as much as it does fun, camaraderie and philanthropy.

Our Values

Equifax is a global leader in credit, risk and marketing information solutions, employment and income verification, as well as human resources business process outsourcing services.

Our success is built on the following core values:

Commitment to Integrity

Understanding that our employees are trusted stewards of our data, we strive to demonstrate unyielding integrity that is transparent in our actions.

Passion for Growth

We are passionate about growth and responsive to customer needs. As such, we are creative and bold when pursuing market opportunities. Delighting the customer is our ultimate goal.

Embrace Change

Our company is dynamic, and we pride ourselves on being both agile and analytical to solve our customers' biggest challenges.

One Team

We strive to have a unified global workforce, such that all employees have similar Equifax experiences, regardless of where they work.

Value the Individual

We appreciate the individual contributions of our team members, and support an environment where meritocracy prevails.

Professional Development   

Equifax thrives on the diverse talents and skills of our employees and encourages exploration of internal opportunities that match company needs with individual aspirations, performance and potential. We want our people to maximize their experiences and offer a transparent career framework to help best identify align careers with business demands. We offer powerful resources to help employees plan and manage their careers. Equifax believes that all employee roles should offer opportunities for development, growth and fulfillment.

Our Organizational Competencies provide a consistent set of proficiencies that guide each individual's performance at Equifax:

  • Business Knowledge
  • Customer Value Creation
  • Execution
  • Influence
  • Problem Solving & Decision Making
  • Talent Development

Competitive Payundefined

The most visible part of the total rewards package is your paycheck. Equifax uses competitive market survey data to establish pay ranges that are appropriate for our various operations. Annual base pay increases are determined by your achievement of individual goals, the results of your business unit, and the overall results of the company.


Health and Wellness

Medical and Prescription Drug, Dental and Vision Care

Equifax provides comprehensive coverage that promotes good health and provides protection for you and your eligible dependents effective the first day of the month after you make your elections.

The medical and prescription drug program allows you an option between 2 (two) plan options: Open Access Plus (a preferred provider organization, 'PPO') and Choice Fund Open Access Plus (a consumer-driven health plan, 'CDHP').

Medical and prescription drug and dental benefits are administered by Cigna. The vision benefits are insured by EyeMed.

Wellness Programs

Equifax offers two Flexible Spending Account (FSA) options: the Health Care Reimbursement Account and Dependent Care Reimbursement Account. These provide tax advantages by allowing you to pay for certain, eligible health and dependent care expenses with pre-tax dollars subject to IRS guidelines. Annual contributions are limited to $2,500 for health care and $5,000 for dependent care. 

Equifax also offers a Health Savings Account (HSA) as a complement to the Choice Fund Open Access Plus plan. Equifax helps Choice Fund Access Plus plan participants fund the HSA by contributing up to $350 (employee only coverage) or $700 (employee with any level of dependent coverage). Employees have an opportunity to earn additional Equifax HSA funding upon completion of certain wellness-related activities – up to $150 (employee only coverage) or $300 (employee with any level of dependent coverage). For 2014, total HSA contributions – Equifax and employee contributions combined – are limited to $3,300 (employee only coverage) or $6,550 (employee with any level of dependent coverage). There is an additional $1,000 "catch up" contribution allowed for those age 55 and older.

Personal Accounts

Equifax offers two Flexible Spending Account (FSA) options: the Health Care Reimbursement Account and Dependent Care Reimbursement Account. These provide tax advantages by allowing you to pay for certain, eligible health and dependent care expenses with pre-tax dollars subject to IRS guidelines. Annual contributions are limited to $2,500 for health care and $5,000 for dependent care. 

Although we do offer a qualified High Deductible Health Plan which is Health Savings Account (HSA) eligible, Equifax does not sponsor the offering of an HSA at the present time. However, if enrolled in this plan option, you may set up an individual account on your own with an institution of your choice.


Insurance and Disability Coverage

Equifax provides you with free basic life insurance coverage equal to one times your annual eligible earnings up to $250,000 ($50,000 minimum benefit) effective on your date of hire.

You may purchase additional life insurance for yourself at 1, 2, 3 or 4 times your eligible earnings up to $1 million. You may also purchase life insurance for your eligible spouse or domestic partner in $10,000 increments up to $50,000. Life insurance coverage for your dependent child(ren) is available at a $10,000 benefit level. 

Equifax also provides, at no cost to you, short-term disability and basic long-term disability coverage. Basic long-term disability coverage provides 50% income replacement up to $10,000 per month. Additional long-term disability coverage is available for purchase to provide another 10% or 20% of income replacement, as you may elect. 


Retirement

Equifax's 401(k) Savings Plan, through Fidelity, allows you to save for retirement, on a pre- or post-tax basis, up to 30% of your pay. For 2014, the pre-tax contribution limit is $17,500. If you reach age 50 by December 31, 2014, you can contribute an additional $5,500, for a total contribution of $23,000. 

The company discretionary match is targeted to be 100% of employee contributions up to 4%. After satisfying a one (1) year eligibility rule, an eligible employee will receive an annual direct company contribution (made separate from and in addition to the match) ranging from 1.5% to 4% of pay, depending on years of service. The discretionary direct company contribution is 100% vested after three (3) years of service. 

There is no waiting period for this program other than the one (1) year service required to be eligible for the direct company contribution described above. New hires are automatically enrolled shortly after date of hire with a 3% pre-tax election; however, you may opt out of participation or change your pre-tax election to a percentage other than 3% at any time.


Lifestyle Benefits

Tuition Reimbursement

Equifax recognizes the mutual benefit of assisting employees in obtaining higher education. As a result, Equifax offers a tuition assistance benefit for business-related courses towards job-related degrees. All full-time employees with a minimum six months of service and who are meeting their current job performance expectations are eligible for this value-added benefit.

Paid Volunteer Day

Equifax employees have always shown their enthusiasm and passion for supporting the communities in which we live and work by volunteering their time in numerous areas. Equifax says "thanks" by making it easier to support strategic community partners by providing one 8-hour paid volunteer day per year.

Matching Gifts Program

Each year, Equifax will match your donations between $50 and $5,000 to a 501(c)(3) organization.

Paid Time Off

Equifax offers a generous vacation or paid time off and holiday schedule for full-time eligible employees. During your first year, the amount of vacation you earn is prorated depending on when your first day of employment occurs. 

There is also a paid time off policy for part-time employees working at least 25 hours per week.

Dress Code

Equifax is a business casual work environment.

Equifax Photos

Datavision now Equifax office 4300 Westown Prkwy

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Equifax Reviews

2.9
281 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
147 Ratings
  • Overly bureaucratic and top heavy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in Washington, DC
    Former Employee - Senior Vice President in Washington, DC

    I worked at Equifax

    Pros

    Talented, committed staff and resources

    Cons

    Limited strategic direction and resource support

    Advice to ManagementAdvice

    Listen to your workforce

    Neutral Outlook
    Disapproves of CEO

Equifax Interviews

Updated Mar 18, 2015
Updated Mar 18, 2015

Interview Experience

Interview Experience

52%
31%
16%

Getting an Interview

Getting an Interview

44%
20%
15%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Technical Client Support Analyst Interview

    Anonymous Employee in Charleston, SC
    Anonymous Employee in Charleston, SC
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Equifax in February 2015.

    Interview Details

    It took over 2 months to get anywhere with the company. Applied, has a phone interview with a recruiter, many weeks went by then had a phone interview with a hiring manager who stated the recruiter would call me back to schedule a face to face interview with the hiring manager. 4 weeks later that was never set up and I had to follow up with the recruiter who said "whoops they have already made an offer to someone else on this position".

    Interview Questions
    • Mostly behavioral. Where do I see myself in 5 years? Why do I want to work for Equifax?   Answer Question
    No Offer
    Neutral Experience
    Average Interview

Equifax Awards & Accolades

Something missing? Add an award
Metro Atlanta's Top 20 Large Employer Workplaces, The Atlanta Journal-Constitution, 2013

Additional Info

Website www.equifax.com
Headquarters Atlanta, GA
Size 5000+ Employees
Founded 1899
Type Company - Public (EFX)
Industry Finance
Revenue $2 to $5 billion (USD) per year
Competitors ADP, TransUnion, Experian

Ever get the feeling you're being watched? You could be sensing the gaze of Equifax. One of the big three credit bureaus in the US (Experian and TransUnion are the others), Equifax provides primarily consumer credit scores, history information, and risk analysis to lenders and others. Through its TALX segment, the company provides outsourced payroll and human resources services in the US. Equifax also offers subscription-based credit monitoring products for consumers and commercial credit information. Its clients include financial institutions, retailers, automotive... More

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