Esurance – Why Work For Us?


Born online, raised by technology, and majoring in efficiency, Esurance offers consumers an easier, more modern way to manage insurance.

With round-the-clock service, an award-winning website, and a wealth of insurance tools, we make insurance smarter and easier from quote to claim.

And we wouldn't be anywhere without all the talented, smart, and diligent people on our team. Since 1999, we’ve grown from a handful of employees to over 3,000 employees in 16 offices across the nation.

If you're looking for a career that inspires, drives, challenges, and rewards you, then come join us!


Everyone performs better when they’re happy and excited about coming to work. Our benefits package is designed to help our associates stay healthy, meet their long-term financial goals, and balance the demands of work and personal life.

On top of rewarding hard work, dedication, and creativity with competitive salaries and a bonus program that rewards performance, we also offer:

  • Medical, dental, and vision insurance
  • Life insurance
  • Long- and short-term disability
  • Paid time off (vacation, holidays, etc.)
  • Flexible spending accounts (dependent, health, and transit)
  • Tuition reimbursement (up to $5,250 per year)
  • 401(k) plan with matching contribution
  • Referral bonus
  • Employee assistance program
  • Charitable gift matching program


Because we love the communities we work in, it’s important to us that we give back. Plus, we believe that being involved in our communities creates a positive, inclusive culture for our employees.

Our community involvement includes:

  • Offering the married rate to domestic partners
  • Teaming up with The Trevor Project
  • Supporting our veterans and their families through outreach programs and an employee resource group
  • Volunteering with a wide-range of organizations, like local food banks and the American Heart Association’s Heart Walk®
  • Matching employees’ charitable donations


“At Esurance, ‘diversity and inclusion’ is more than just a concept, more than just a political statement, or a soapbox. It’s part of who we are, part of where we’ve come from, and most important, it’s part of what we do.”
— Gary C.Tolman, President and CEO

Our goal is to create a diverse environment that brings rich, new perspectives to our jobs along with innovation to our business.

To celebrate diversity and ensure a happy, inclusive environment, Esurance associates have access to several diversity training courses.

Additionally, we offer Employee Resource Groups (ERGs), which provide support for colleagues with common interests. Our Esurance Veterans Engagement Team and Supporters (EVETS), for example, supports associates who are current or former military personnel as well as their spouses, siblings, families, and friends. And ePride is dedicated to the LGBTQ community and their allies.

We also believe in supporting the diversity of our customers. That’s why we offer the married rate to domestic partners.

Learn more about our commitment to diversity in, and beyond, the workplace.



Are you an innovative tech wiz looking for a new opportunity? Come flex your development dexterity at Esurance! We’re looking for software developers to join a small, motivated team.

Your day-to-day would include:

  • Translating business requirements into technical specifications
  • Developing distributed applications
  • Testing and debugging applications
  • Identifying track and resolve defects

Learn more about IT positions at Esurance.

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Esurance Reviews

214 Reviews
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Esurance President and CEO Gary C. Tolman
Gary C. Tolman
143 Ratings
  • Featured Review

    1 person found this helpful

    Great place to work, lots of room to grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Antonio, TX
    Former Employee - Customer Service Representative in San Antonio, TX

    I worked at Esurance full-time (more than a year)


    It was a great environment to work at supervisors are very helpful and try to make their employees realistically happy! Training was great and motivational everyone was very helpful! Pay is descent compared to most jobs lots of incentive and bonus opportunities and you get raises based off of your overall performance every yr. They always have new positions available to make more money! So your not stuck in one position too long you can move up not too long after graduation. Also they offer work at home opportunities to those who earn the privilege!


    I don't have any personal cons except that it's a very repetitive job i mean it is a call center so all you do is take repetitive inbound calls back to back! You do the same thing all day for 8 hrs sitting in your cubical with not much interaction with others you only get a 30 min lunch and two 15 min breaks if u need a break in between you mess up your adherence potentially messing up your overall performance. It's like any call center I'm sure so if your ok with staying in one spot for 8 hrs a day with little to no movement/interaction and repetitive back to back calls this is the job for you! I liked it for a while it was exciting and a challenge at first but after a yr and a half of learning the job it just became boring/repetitious for me! Definitely not something I could do for long term.

    Advice to ManagementAdvice

    Keep up the great work! Maybe find more ways to get your employees off the phones for breathers I remember when I worked there any off the phone time was the highlight of my day!!!!

    Positive Outlook
    Approves of CEO

Esurance Interviews

Updated Mar 19, 2015
Updated Mar 19, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Claims Adjuster Interview

    Anonymous Employee in Greenville, SC
    Anonymous Employee in Greenville, SC
    Application Details

    I applied online. The process took 4 weeksinterviewed at Esurance in March 2015.

    Interview Details

    The interview process was quite lengthy. I applied online and about a week later, I got an e-mail requesting to set up a phone interview. I had my phone interview about a week after the first e-mail. After the first phone interview or "phone screening", I was scheduled another phone interview with a branch manager about 3 days later. Immediately, after I completed my phone interview, I was contacted by another HR Rep who scheduled me an in office, face-to-face interview with 3 additional people in the department. The interview lasted about an hour, with an additional 30-40 minutes of listening in on phone calls. The interview was quite intense, many questions about your résumé, education, job history, describing each job, reasons for leaving, etc. Many questions were asked and answered regarding what would be expected of an employee and about the company. It seemed like a pretty positive experience and I was immediately sent to Background Screening, however, a week and a few days later, I haven't received a phone call, or an e-mail regarding my status, so I'm starting to worry.

    Interview Questions
    • What do you like about your current employer? What don't you like? What are your shortcomings?   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview

Esurance Awards & Accolades

Something missing? Add an award
Healthiest Employers, San Francisco Business Times, 2013
InformationWeek 500, InformationWeek, 2013
IMCA Innovation Torchbearer Award, Insurance Marketing & Communications Association, 2013
2014 InformationWeek Elite 100 list, InformationWeek, 2014
100 Best Places to Work, NJBiz, 2014
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Additional Info

Headquarters San Francisco, CA
Size 1000 to 5000 Employees
Founded 1999
Type Subsidiary or Business Segment
Industry Insurance
Revenue $10 to $25 million (USD) per year

Esurance offers auto, homeowners, motorcycle, and renters insurance direct to consumers online, over the phone, and through select agents. By blending industry-leading technology and innovation with excellent customer service, we provide reliable and convenient coverage in over 40 states. We’re proud to be a member of the Allstate family with an A+ rating from A.M. Best.

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