Excellus BlueCross BlueShield

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Excellus BlueCross BlueShield Reviews

24 Reviews
24 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David H. Klein
13 Ratings

    Corporate Culture is changing for the better with new CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at Excellus BlueCross BlueShield full-time for more than 10 years


    I've worked here for more than 25 years and have seen a lot of changes. The company has always had excellent benefits, but there has been tension between some departments and regional offices in the past. The new CEO, Chris Booth, has been working to change the culture to promote pride, collaboration, open communications and employee empowerment, and I think it's starting to have a posiitve effect. I truly like the people I work with and work for.


    With national health care reform, new products and changes to major operating systems, there can be a lot of stress to get things done right, on time and on budget. It's a very competitive industry, so there is addedd pressure to keep costs operating costs low and performance stardards high.

    Advice to ManagementAdvice

    Stay the course. Culture change takes time , but I think as a company we're on the right path.

    Positive Outlook
    Approves of CEO

Excellus BlueCross BlueShield Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Program Manager Interview

    Anonymous Interview Candidate  in  Rochester, NY
    Anonymous Interview Candidate in Rochester, NY
    Application Details

    I applied through an employee referral. The process took 2 weeks - interviewed at Excellus BlueCross BlueShield in September 2011.

    Interview Details

    All communications through HR (no surprise). Had 1 interview with hiring manager, that was relatively easy and went well. Used behavioral interviewing. Definitely "feels" corporate and a bit stuffy when you're inside the building.
    After I was given the job offer I was able to negotiate salary a little bit.

    Interview Questions
    • I can't remember any weird or particularly difficult questions. I believe it was behavioral interviewing.   Answer Question
    Negotiation Details
    I was able to negotiate salary given my experience in the field.
    Accepted Offer
    Positive Experience
    Average Interview

Excellus BlueCross BlueShield Awards & Accolades

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Additional Info

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Website www.excellusbcbs.com
Headquarters Rochester, NY
Size 5000+ Employees
Founded 1936
Type Subsidiary or Business Segment
Industry Insurance
Revenue $5 to $10 million (USD) per year

Excellus Health Plan, better known as Excellus BlueCross BlueShield, aims to excel as a provider of health insurance plans. The insurance firm serves some 1.7 million members in over 30 counties in upstate New York. Its offerings include HMO, PPO, managed care, and low-cost health plans for individuals, families, and businesses large and small, as well as Medicare and supplemental dental plans. Excellus BlueCross BlueShield operates through four regional divisions: Central New York, Central New York Southern Tier, Rochester, and Utica. The company is a subsidiary of the... More

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