Expeditors Reviews

283 Reviews
283 Reviews
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Jeffrey S. Musser
19 Ratings

    A great place to learn the ropes and have unlimited potential, but it may cost you your personal life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager
    Current Employee - Product Manager

    I have been working at Expeditors full-time (more than 5 years)


    Expeditors is a high quality employer that was founded on a very specific culture. Everything that is done at the company since it's inception 35 years ago is based on the cultural elements and mission of the company. Although it is a large, Fortune 500 company, each branch operates it's own P&L and acts as it's own little family. Most everyone who works here is a truly good person and it's that quality in people that keeps you wanting to work really hard for each other.

    The benefits are the #1 attraction of most jobs at Expeditors. Base salaries are not always the highest, but 100% health insurance, 401K match, and Employee Stock Purchase program (plus other standards) are nearly a $10,000 per year value add. In addition, the incentive based payment program allows you to work toward being on the branch bonus pool and make a certain % of your product's monthly revenue as a part of your pay. Base salaries top out, so if you're only looking to be a operations agent forever you won't make a lot and will probably make less than the competitors offer at entry level. But if you want to be a lead / supervisor / manager, etc you have extreme potential to make a lot of $$ and usually much more than the competition pays.

    If you're a hard worker and self starter, you'll be noticed and moved along professionally. If you are able to find an advocate who sees potential they will work with you to mentor and grow your career within the organization. This is not a given and you must be a go to person who everyone trusts and respects to get their job + more done.

    Almost every role (past entry level agent / lead / supervisor) has easy access to senior level executives. These folks are real, honest, hardworking people who know you by name and ask about your family, etc. It is refreshing and rewarding to have a Sr. VP or similar executive take a personal interest in your status and career.

    A lot of the pros I listed will be seen/ felt as cons to other people. If you're not unselfish or don't naturally do more than you're actually asked to do, you will have a hard time at Expeditors. Any review you've read that says you have to "know people" or "brown nose" or "get promoted based on tenure" is coming from someone who likely didn't have the right mix of skill and work ethic to be promoted.


    Expeditors has a lot of homegrown systems and the lack of advancement and integration in these systems makes a lot of what you do more difficult and cumbersome than it needs to be. Although there is a huge team of dedicated IS resources at the corporate office, a lot of what is built and distributed only patches over problems and actually just creates more systems and complexities to finishing simple tasks.

    As the company moves further away from their early days and approaches middle age, there is more and more bureaucracy, red tape, and hierarchy that makes it difficult to get things done.

    The freight and logistics industry is inherently difficult and stressful. Working at EI does not make it any easier or less stressful, as it is an organization that demands high quality and superhero results. Usually you are asked to do more than you can actually accomplish. A lot of people complain that they can't find a good work/life balance here because they are constantly working overtime, through the weekends, etc.

    This is an old school work environment, where business attire is required and there are no modern perks such as telecommuting, flex time, casual days, free beer, etc. Expect for the environment to be professional and remain that way.

    Advice to ManagementAdvice

    Roles and responsibilities need to be revamped and freshened up for the modern workforce. More and more responsibility has been levied on every role down to the desk level as technology, government regulations, and customer demands have continued to advance and increase in scope. It is starting to become too overwhelming for anyone to have a chance of success.

    Neutral Outlook
    Approves of CEO

Expeditors Interviews

Updated Jan 20, 2015
Updated Jan 20, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Software Tester Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Initial Phone screening - basic questions about experience with software testing and some behavior questions such as why you want to work for us.
    In person Interview - Experience and typical background questions.

    Interview Questions
    • Tell us about a time that you solved a difficult problem.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

Expeditors Awards & Accolades

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Employer of the Year, Irish Logistics & Transport Awards Winners, 2013
Executive Excellence Award - CEO, Seattle Business Magazine, 2013
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Additional Info

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Website www.expeditors.com
Headquarters Seattle, WA
Size 5000+ Employees
Founded 1979
Type Company - Public (EXPD)
Industry Transportation & Logistics
Revenue $5 to $10 billion (USD) per year

International transportation is one of the fastest growing industries in the world. Expeditors is a leader in this sector and has opportunities for motivated team players who are looking for a challenging and rewarding place to work. Expeditors’ culture of organic growth and promotion from within, combined with a strong management team and unique compensation structure... More

Mission: To set the standard for excellence in global logistics through total commitment to quality in people and customer service, with superior financial results.

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