Express

  www.express.com
  www.express.com

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Express Reviews

704 Reviews
3.1
704 Reviews
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Express President & CEO Michael A. Weiss
Michael A. Weiss
290 Ratings
  1. 2 people found this helpful  

    Love this company, and am most definitely in LOVE with my job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate- Stylist in Bloomington, MN
    Current Employee - Sales Associate- Stylist in Bloomington, MN

    I have been working at Express part-time (more than an year)

    Pros

    Express does a great job of taking time to train in associates. They schedule time to teach the new associates about the brand as well as time to go over the ins and outs all of the top selling merchandise in the store so they will be knowledgeable about the product they are going to be selling. At express, they really do make sure the new associates are confident before ever hitting the sales floor and starting to work with customers. Probably one of the biggest pros for me working at express has to be the work environment. My work environment at express is so positive and fun and energetic that unlike at any other of my past jobs I can honestly say I look forward to going into work and I love being at work. I have made sooo many friends working at express and whats better than working all week with people you love! Express is not the type of company where people are stepping on each others feet to get ahead. At Express, people are friendly and supportive. We work together to be successful and we know that the only way we are going to be successful is by working as a team. And of course there is the associate discount. You get 30% off and that is on top of sales as well, so if something is already 40% off you'd get 40% off and than additional 30% off which is definitely a plus. We also have double discount weekends where we receive a greater discount on our purchases. Another huge pro for me working for Express is the ability to grow and move up in the company. They allow and encourage you to try new things whether it be a floor set or styling customers in the fitting rooms. Within a year I promoted to working as an associate for small location to being moved to a top 100 store as a stylist! Along with the promotion if you are working hard and doing good things for the company and for the store it can lead to raises. I believe over my time at Express (about a year and a half) I've received 3 raises. The management team at express continued to invest into me while working at the top 100 store and I became part of their A.I.M program (Associates interested in management), where you meet once or twice a month and learn about how to become a stronger leader in the workplace and such. I have yet to feel bored or "stuck" at work. There is always room to grow and improve and I just love the support the management provided when it comes to growing and moving up in the company. I really could not say enough good things about this company.

    Cons

    It's retail. Like any other retail job you will be working some late nights especially when it comes to the holiday season. At my store we close at 9:30. It's only the start of november and I'm already having some closes where I'm staying there till midnight. Also, you will be working many holidays and weekends due to the fact that those are huge high traffic times for the stores. Another thing I've come across working at express that you are bound to come across working any type of retail is the angry and rude customers. You really need to be strong in customer service to work at express and be able to "keep your cool" while working with difficult customers which I admit can sometimes be very tricky. The starting pay at Express isn't exactly ideal, being pretty close to minimum wage, but as I was saying before there are raises for those who are working hard and doing good things within the store. Even after the raises, I believe I am a little underpaid or I should say I believe I could be making more elsewhere. However, I have chosen to stay with Express and not look elsewhere do to the fact that I do truly LOVE my job and love the people I work with and I feel very blessed and lucky to be able to say that. And to me personally I rather have a job I love going to everyday and make a little less, than make a little more and be stuck working at a job I don't enjoy or working for a company I am not as passionate about.

    Advice to ManagementAdvice

    One piece of advice to management would be to schedule time to sit down with associates and discuss their performance and growth. At express I know we do the associate performance reviews and what not but the results of those are usually a 2 minute discussion at the end of your shift and that's that. I believe during my year and a half at express, I've only had a review done on me probably 3 maybe 4 times and thats total for both stores I was working at. I would really like to be able to see where I am at, what management feels I could improve on and be given some direction on what I need to be striving for in order to be moved up.

    Recommends
    Positive Outlook
    Approves of CEO

Express Interviews

Updated Nov 21, 2014
Updated Nov 21, 2014

Interview Experience

Interview Experience

74%
21%
4%

Getting an Interview

Getting an Interview

63%
25%
6%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The hiring process was a simple online application like most things, but when you actually got an interview it was a group setting. I had three other people at mine with all fashion degrees, I was a first year engineering major. I landed the job and they didn't. It was a bizarre set up and I think the only reason I landed a job was because I found a similarity between me and the manager.

    Interview Questions
    • If there is a person that is trying on clothes that are not the best fit for them and they ask you how it looks, how do you respond?   Answer Question
    Negotiation Details
    I was highly paid at my last job so was able to move my pay above minimum wage
    Accepted Offer

Express Awards & Accolades

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Additional Info

Website www.express.com
Headquarters Columbus, OH
Size 5000+ Employees
Founded 1980
Type Company - Public (EXPR)
Industry Retail
Revenue $2 to $5 billion (USD) per year
Competitors The Gap, The Limited, Guess?

For over 30 years, Express has been a legendary fashion icon that offers the hottest styles for 20- to 30-year-old women and men. The company has a distinct combination of fashion and quality at an attractive value for multiple lifestyle occasions, including casual, jeans, work, and going out. EXPRESS currently operates more than 600 retail and outlet stores with over 16,000 associates, located primarily in high-traffic shopping malls, lifestyle centers and street locations in the United States, Canada, Latin America, and the Middle East. Merchandise is also available on... More

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