You Belong Here
If you value work that offers meaning and want your career to make a difference in peoples’ lives, you belong at Express Scripts. We have the talent, resources and ability to lower healthcare-related costs and improve patient health in ways no other company can. Providing superior customer service is our driving force. This commitment to excellence and pride in a job well done has made us one of the fastest growing companies in the United States. At Express Scripts, we provide the resources, rewards, development and recognition that empower employees to maximize their performance, career potential and financial success. We invite you to explore our career site – learn about our culture, search and apply for positions and find out why Express Scripts is a great place to work.
What Makes Us Great
Our success is driven by our great people. The value of our company, today and in the future, is in the hands of our employees. Express Scripts employees value work with meaning and purpose. We know we impact our clients’ and patients’ well-being and we approach our work with great pride and a passion for excellence.
As we continue to grow, we look for that passion in every person we hire. We have a collaborative, high performance, inclusive culture where entrepreneurial spirit and forward thinking are welcomed and embraced. Our “never stand still” approach and our goal of continuous improvement are evident across the organization. These goals drive our people and in return, our success.
This is a great time to be part of Express Scripts. We invite you to explore the many opportunities available within our Pharmacy, Nursing, Corporate, Operations and Information Technology functions.
Total Rewards at Express Scripts represent all of the investments we make in our people, in return for their contributions in serving our clients and patients and delivering on our mission to make prescription drugs safer and more affordable. We provide resources, rewards and recognition that empower our employees to maximize their performance, potential and financial success at Express Scripts.
Total Rewards Highlights:
Pay for Performance
Our compensation programs are designed to ensure we are competitive, promote internal equity and consistency and align with our business objectives while maintaining a clear focus on paying for performance at the individual level.
Express Scripts recognizes employees for doing the right thing at the right time. Every employee has the opportunity to recognize colleagues and be recognized for making a difference.
Health & Well-being
Express Scripts offers competitive health and well-being benefits with an emphasis on providing access to high-quality, affordable choices for our employees and their families. Our program includes valuable tools and resources that empower our employees to make good decisions along the way.
Peace of Mind
Our benefits program includes valuable life and disability insurance coverage to help protect our employees and their families from the unexpected, plus a 401(k) Savings Plan, Stock Purchase Plan, and free financial counseling to help them prepare for the future.
A Better Life
As a company focused on our employees’ well-being, our Total Rewards program includes competitive paid time off benefits and other programs, services and deals that help our employees live a more well-balanced life such as tuition reimbursement, discounts and health advocacy services.
Transition to a Career at Express Scripts
We know that the skills you've acquired in the military uniquely position you to succeed in a post-military career. That's why Express Scripts is an active, nationwide military partner committed to recruiting and employing:
- Veterans, including those with service-connected disabilities
- Separating active-duty service members
- Military spouses
- National Guard members
We value your commitment to service and are eager to add quality individuals like you to our high-performance team.
Reethi I., Employee since 2011
Sr. Outcomes Research Manager
St. Louis, MO
Reethi I. came to Express Scripts after an internship with the department of chronic disease prevention and health promotion at the World Health Organization (WHO) where she supported research on HIV and cancer by identifying best-practice models of care for HIV-AIDS related cancer types. In her role at Express Scripts, she is responsible for providing timely and scholarly research related to use of prescription medications that help develop innovative products to improve patient outcomes.
“I like my job because it actually pays me to do what I love doing – providing solutions for healthcare issues that can be readily applied to see actual improved outcomes,” Reethi says. “I work in a one-of-a-kind state-of-the-art lab with the most brilliant people in the business-- who share the same passion and commitment towards the same goal. And I get paid for it. Who wouldn’t like that?”
Nicole B., Employee since 2006
As a specialist pharmacist in the Cardiovascular Therapeutic Resource Center, Nicole B. arms cardiovascular patients and their physicians with actionable data that ensures the best possible health outcomes.
“Instead of checking prescriptions as a primary job function, as a specialist pharmacist I am able to directly work with patients and prescribers and help them achieve the best possible clinical outcomes,” Nicole says. “It can be very challenging to share so much of our patients’ lives. But being able to help a patient when they need it the most is why I love my job.”
“Every patient has a unique story and I love being a part of their journey towards a happy and healthy life,” she says.
Charlene S., Employee since 2005
RN Clinical Nurse Specialist
Pine Brook, NJ
As RN Clinical Nurse Specialist, Charlene leads a team of professional nurses.
“I feel privileged to have an outstanding staff that works as a team to succeed in providing our patients optimal care. Being a leader at Express scripts to me means having the ability to recognize and support my staff - encouraging them to reach their full potential to perform in an ever-changing healthcare environment. Meeting and exceeding the expectations of our patients and their physicians is the primary focus of the Express Scripts nursing organization- and the reason that we come to work every day.
“Express Scripts gives nurses the freedom to administer care with full support from senior management. The company’s commitment to excellence makes me proud to be part of the organization.
Suman K., Employee since 2010
Sr. Outcomes Research Manager
St. Louis, MO
It is likely that no one in the world knows more about your future health behavior than Suman K.. Suman is among a cadre of young scientists at Express Scripts poring through large datasets to create algorithms that predict what you will do in the future. Among his recent algorithms are some that predict how likely it is that you will take your medication as prescribed by your doctors (the cost of medication non-adherence in the US is $100-300 billion annually). This team also predicts how likely it is that you will return to the hospital following a discharge (costs related to return visits are approximately $25 billion annually). These challenges have remained untouched largely because healthcare providers didn’t know how to tackle them until it was too late. Algorithms such as Suman’s will help providers to focus on patients who are most likely to present problems and thereby keep all of our health bills in check. “Predicting the future, though complex, is always exciting and fun. That’s what I do every day at Express Scripts. The most interesting part is to come up with a strategy to potentially improve the health outcomes of patients,” Suman says. “The bottom line is… my job is all about predicting the future to save lives and that’s what gives me a whole lot of satisfaction.”
Express Scripts Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Express ScriptsDoesn't RecommendPositive OutlookDoesn't RecommendPositive Outlook
The salary is good and the building is nice.
Horrible company culture, no work life balance, high turnover. Everyone is waking on eggshells trying to put out the next big fire. There seems to be little strategy & planning. They also have poor customer service.
Advice to Management
Create a more inclusive environment
Getting an Interview
Getting an Interview
- Accepted OfferNegative ExperienceAverage InterviewAccepted OfferNegative ExperienceAverage Interview
I applied through an employee referral. The process took 4+ months – interviewed at Express Scripts.
had an informational interview early on, so my process may be a bit different. Applied via website. Contacted by recruiter nearly 1 month later for phone screening. A month after that, there was an interview with two directors, pretty much a pre-screening. Nearly two months later, I was offered the job.
- Give an example of a time you dealt with an unhappy client. What was the situation and how did you resolve it. Answer Question
At Express Scripts we manage prescription benefits for hundreds of millions of Americans on behalf of thousands of clients, including health plans and plan sponsors. Employers, unions and government organizations throughout the nation rely on our services. Our team of more than 30,000 employees expresses passion, expresses care and expresses enthusiasm for our mission.
Mission: We help make the use of prescription drugs safer and more affordable. It's been our mission since 1986, when a group of healthcare advocates began applying the rigors of...