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FAO Schwarz Reviews

Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jerry Storch
5 Ratings
  • Seasonal customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in New York, NY
    Former Employee - Customer Service in New York, NY

    I worked at FAO Schwarz

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO


    Salary was decent, fast pace environment, friendly co-workers. I worked for the Christmas season. I was originally hired for gift wrapper, then they asked me if I wouldn't mind working in customer service with a higher salary. I accepted. I was then asked to be a personal shopper on a few days when they were short staffed.


    None that I can think of. I wasn't there long enough.

    Advice to Management

    Going to miss FAO. I also wish they had the display out the way they use to be back in the 80's and 90's. Actually try out the toys. Like in the movie "Big". But I understand people are animals.

FAO Schwarz Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Retail Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took a weekinterviewed at FAO Schwarz (New York, NY) in August 2014.


    Very easy process, come to party room with interview group and get into smaller groups. They asked us our favoirtie toy. Sometimes people laughed at the answers given. They asked why do you want to work for this company and what was your customer service experience.

    Interview Questions

    • What is your favorite movie, What is your favorite toy.   1 Answer


    The salary is $9 per hour with no benefits.

FAO Schwarz Awards & Accolades

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Additional Info

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Website www.fao.com
Headquarters New York, NY
Size 150 to 499 Employees
Founded 2004
Type Company - Private
Industry Retail
Revenue $25 to $50 million (USD) per year

Famed toy store FAO Schwarz is a kid pleaser, but as a business it's had its ups and downs. The oldest toy store in the US charms the young (and young at heart) at its landmark store on New York's Fifth Avenue where it sells unique, hard-to-find toys, such as life-size stuffed bears and $50,000 kid-size Ferraris. A major tourist attraction, it hosts more than 3 million visitors each year. Being a kid itself, FAO Schwarz has a sweet tooth, with its sweets shop called FAO Schweetz. After years of unprofitable expansion in an age where mass merchants, such as Wal-Mart, rule... More

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FAO Schwarz

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