Family Video

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Family Video Reviews

272 Reviews
272 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Keith Hoogland
3 Ratings

    Fun place to work for the RIGHT PERSON.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Family Video full-time (more than an year)


    Free movies. Commission, flexibility. This place is a dream to work for in my opinion. I'm sure it is different for everyone. I started 50 cents above minimum and now make a dollar more than that. In less than a year I have worked my way from part time to assistant manager. I honestly love my job. When I graduate I would love to move even further up in the company.


    No real breaks. There is a pretty high turnover rate as well. It seems that it takes a certain type of person to excel at this job. You must be motivated and a hard worker. Everything you do is tracked. If you aren't doing your job, EVERYONE knows it. This could be viewed as a pro as well. They get rid of the bad apples pretty fast. This company isn't afraid to fire you.

    Advice to ManagementAdvice

    Have cameras in all locations.

    Positive Outlook
    No opinion of CEO

Family Video Interviews

Updated Nov 24, 2014
Updated Nov 24, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Family Video.

    Interview Details

    They handle applications very unprofessionally. Had to fill out 6 because they kept misplacing it. First step is to interview with the one of the management team or full-timer. If they like you, you get rescheduled to take an hour long test that consists of math, alphabetizing, reading comprehension, spelling and more. If you manage to pass the test, and most don't, you then interview with the District Manager. If he/she approves, you're in

    Interview Questions
    • Questioning was really easy. Mush easier than the test. You personality counts for 90 percent of the interview process.   View Answer
    Negotiation Details
    There is no negotiation phase. You get what they offer or move on.
    Accepted Offer
    Negative Experience
    Average Interview

Family Video Awards & Accolades

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Additional Info

Headquarters Glenview, IL
Size 5000+ Employees
Founded 1978
Type Company - Private
Industry Retail
Revenue Unknown / Non-Applicable
Competitors Unknown

Family Video and our brands under the Family Video umbrella strive to be our customer's number one choice in entertainment, food, health and fitness and real estate. Our entrepreneurial spirit allows us to grow into exciting new businesses and provide incredible opportunities for our team members to develop and achieve their career goals. We believe in sharing our... More

Mission: Family Video and our brands under the Family Video umbrella strive to be our customer's number one choice in entertainment, food, health and fitness and real estate

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Family Video

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