Recent Updates
  • Fareportal update
    12 days ago

    Meet the man behind the third largest online (hybrid) travel agency and the fastest growing air business in the USA! Our fantastic Founder and CEO Sam Jain talks all about Fareportal, CheapOair, OneTravel below!

    Meet the Man Behind the Third Largest Online Travel Agency

    A few weeks back I wrote a column where I talked about the opportunity for traditional travel agents in the increasingly consolidating online travel agency (OTA) market. Indeed, with Expedia's pending purchase of Orbitz, there will now be just two huge players in the market-Expedia with its many brands and Priceline.

  • Fareportal update
    17 days ago

    We're in the spring spirit! Today our team searched every desk, office, and supply closet for special goodies hidden around the entire office! Finding over 600 sweet treats and special large golden rabbits with extra prizes! #springisintheair #hop #fareportal #fun #egghunt

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Fareportal – Why Work For Us?

Fareportal is first and foremost a technology company.

Sure, we use that technology to help people take much-needed vacations or get the best deals on travel. But that all starts in the back end. Somewhere behind the touchscreens and browser bars is where we do our best work. Since 2002, we’ve been creating cutting-edge, industry-defining technology. And we don’t intend to stop now.

Headquartered in New York City with offices worldwide (Las Vegas, Canada, India, United Kingdom, Mexico) Fareportal is a global technology company with the heart of a startup.

Higher Purpose
We make travel effortless, affordable, and enjoyable by providing customers with the perfect trip, through relentless innovation in technology and unsurpassed customer service.


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Visit our Site and Learn about our Amazing Talent.

Fareportal Careers - Fareportal is ready to take off. Are you?

Hot Towel? Complimentary Beverage?
 
Check Out the Perks of Working Here
 
Of course, you’ll receive competitive compensation, vacation days, and insurance. But let’s talk bragging rights. At Fareportal, you’ll get staff-only travel discounts, access to an IATA card (read: hotel deals), and the occasional free ticket. Oh, and plenty of free food and drinks – some of which are served after hours (a-wink!).
 
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Fareportal strongly believes in fair practices and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, nationality, age, disability, sexual orientation or veteran status. 

Being a global travel company, our employees and customers are visible throughout the world. Our multicultural workforce allows us to better understand, relate, and value the differences of our customers in the 200+ countries we serve. When our employees reflect our customers, we are able to create and innovate cutting-edge products.

As we continue to expand across the globe, a workforce and work culture infused with diversity and inclusion is key in our strategy to make travel an effortless, affordable, and enjoyable experience for all of our customers.

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How We’re Giving Back

Fareportal is proud to partner with charitable organizations both in New York City and around the world.

Since day one, Fareportal has been giving back to the communities that helped us grow from an ambitious startup to a worldwide leader in travel technology – both at home and overseas.

Sometimes that means volunteering with local children with special needs. Sometimes that means sending care packages to active military members abroad. But it always means giving back.

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 Recent Press Article

Find out more about our CEO Sam Jain here

 Our History

Featuring a suite of brands with a 38-year history, Fareportal is a technology company that powers leading hybrid travel agencies like CheapOairOneTravel, and Travelong, a veteran corporate travel agency founded in Morristown, New Jersey in 1976.

With our strong knowledge and experience in the air travel booking vertical, including corporate travel management and automation of wholesale distribution of complex international airfares, today we operate in North America, Europe, and Asia. We’re also proud to partner with over 450 airlines, over 150,000 hotels and hundreds of car agencies worldwide.

Fareportal’s unique hybrid business model bridges the gap between an online travel agency and a traditional travel agency by providing a convenient online booking capability as well as a 24/7 personalized trip booking experience arranged by hundreds of trained and certified travel agents in multiple countries and in multiple languages. By leveraging company owned and operated contact centers located worldwide, we are able to deliver one of the highest levels of customer service and support in the air travel business.

Travelers around the world can find and book their perfect trip on our websites, mobile and tablet apps, and by calling one of our hundreds of trained and certified travel agents.

Fareportal’s partner airlines benefit from the broad customer reach and strong customer value proposition as compared to the pure OTA model. Focused more on selling international and higher yield complex airfares, partner airlines obtain higher revenue on a per seat basis.


Fareportal Reviews

3.5
96 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Fareportal CEO Sam Jain
Sam Jain
64 Ratings
  • All of these bad reviews are hypoerbolized outrageously

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in New York, NY
    Current Employee - Marketing Manager in New York, NY

    I have been working at Fareportal full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great people to work with (for the most part)
    - Much higher pay than industry standard
    - A lot of freedom to take a rope and climb it or take a rope and hang yourself with it
    - Plenty of room for growth
    - Incentive plans for marketing goals
    - Reasonable goals
    - Encouraged team collaboration
    - Relaxed atmosphere; very little to no micro-management

    I have worked here just about 2 years and have been promoted twice, given an incentive plan that has been increased twice, and had a substantial raise from my starting salary. I happened upon our page after a friend mentioned their company's poor reviews and was curious what my own company had.

    I cannot believe that some of the people here have written some of the things they've said. Never have I seen racism or sexism in the workplace, we don't sit in cubicles we are on long tables by team (not with walls up blocking your neighbor), our off-shore team in India isn't outsourced, they are part of our company. I think the people that say hard work goes unnoticed expects a 20% increase for a month of hard work. Try making it a regular day-to-day goal to work hard and you will see growth, promotions, and salary increase.

    Cons

    No company is without it's pitfalls. Some that Fareportal honestly have are:

    - No work from home policy. Which is unfortunate as a marketer because much of my work can be done from home, but I know certain teams at FP cannot thus we all suffer

    - HR does a poor job of responding to requests. As a big company and a small HR team, I can understand how things get lost. Following-up is a must and things do get accomplished if you speak in person

    - Upper management does need to put more trust into it's mid level managers. We are promoted for a reason, trust us!

    - Certain people are awful at responding to emails and this requires a follow-up in person

    - Meetings rarely start on time and are often rescheduled

    Advice to Management

    Trust your employees, at least the ones you have had around for several years and have promoted to mid-level managerial titles. Give employees ALL the resources they need to succeed. Hire a bigger graphic design team. Hire more developers to support the business side.

Fareportal Interviews

Updated Feb 22, 2015

Interview Experience

Interview Experience

36%
21%
42%

Getting an Interview

Getting an Interview

46%
32%
9%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Business Development/Digital Marketing - NY Area Interview

    No Offer
    Negative Experience
    Easy Interview
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter – interviewed at Fareportal in February 2015.

    Interview

    Be prepared, for HR's phone call process to be topical, with a huge lack of collaboration and a near "robotic" attitude that's formulaic as a "process" in their questioning/evaluation. The most mundane aspects of one's employment history are covered, the person really wasn't that swift, was expecting a more savvy, people-oriented HR professional that would be more probing.

    Interview Questions

    • Its not that she asked a difficult question...that would be a compliment to her....unfortunately, as our conversation progressed, her questions weren't realistic to what was at hand...she didn't listen well, was clearly presumptious...   1 Answer

Fareportal Awards & Accolades

Something missing? Add an award
Power List, Travel Weekly, 2013
Travel (Handheld Devices), Webby Awards, 2013
Best in Show Mobile Applications - Travel, W3 Awards, 2012
Power List, Travel Weekly, 2014
Online Travel Services Marketing – Print Advertising, Travel Weekly Magellan Awards, 2013
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Additional Info

Website www.fareportal.com
Headquarters New York, NY
Size 1000 to 5000 Employees
Founded 2002
Type Company - Private
Industry Information Technology
Revenue $2 to $5 billion (USD) per year

Fareportal is first and foremost a technology company.

Sure, we use that technology to help people take much-needed vacations or get the best deals on travel. But that all starts in the back end. Somewhere behind the touchscreens and browser bars is where we do our best work. Since 2002, we’ve been creating cutting-edge, industry-defining technology. And we don’t intend to... More

Mission: Make travel effortless, affordable, and enjoyable by providing customers with their perfect trip, through the relentless pursuit of innovation in technology and... More

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