Recent Updates
  • Fareportal update
    28 days ago

    Fareportal Wins 2 Gold, 6 Silver and 6 Bronze Awards in the 9th Annual Stevie Awards for Sales & Customer Service! It is our pleasure to announce that Fareportal has won 2 gold, 6 silver and 6 bronze awards in the 9th annual Stevie Awards for Sales & Customer Service. As a result of our team's excellent performance as selected in independent judging by more than 200 business judges, Fareportal was also named #5 most awarded company during this year's competition. All winners are now published.

  • Fareportal update
    30+ days ago

    Trustpilot (our independent review partner) has awarded the CheapOair team the High Flyers Award, which is an elite title earned by only a handful of their over 10,000 partners! This award is in recognition of our team's incredible commitment to delivering top-notch customer experiences as illustrated by garnering over 1,200 reviews and a Trustscore of 9.0. Thanks to all Fareportal/CheapOair staff for making us a leader in our industry and setting the standard for customer service!

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Fareportal – Why Work For Us?

Fareportal is first and foremost a technology company.

Sure, we use that technology to help people take much-needed vacations or get the best deals on travel. But that all starts in the back end. Somewhere behind the touchscreens and browser bars is where we do our best work. Since 2002, we’ve been creating cutting-edge, industry-defining technology. And we don’t intend to stop now.

Headquartered in New York City with offices worldwide (Las Vegas, Canada, India, United Kingdom, Mexico) Fareportal is a global technology company with the heart of a startup.

Higher Purpose
We make travel effortless, affordable, and enjoyable by providing customers with the perfect trip, through relentless innovation in technology and unsurpassed customer service.


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Visit our Site and Learn about our Amazing Talent.

Fareportal Careers - Fareportal is ready to take off. Are you?

Hot Towel? Complimentary Beverage?
 
Check Out the Perks of Working Here
 
Of course, you’ll receive competitive compensation, vacation days, and insurance. But let’s talk bragging rights. At Fareportal, you’ll get staff-only travel discounts, access to an IATA card (read: hotel deals), and the occasional free ticket. Oh, and plenty of free food and drinks – some of which are served after hours (a-wink!).
 
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Fareportal strongly believes in fair practices and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, nationality, age, disability, sexual orientation or veteran status. 

Being a global travel company, our employees and customers are visible throughout the world. Our multicultural workforce allows us to better understand, relate, and value the differences of our customers in the 200+ countries we serve. When our employees reflect our customers, we are able to create and innovate cutting-edge products.

As we continue to expand across the globe, a workforce and work culture infused with diversity and inclusion is key in our strategy to make travel an effortless, affordable, and enjoyable experience for all of our customers.

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How We’re Giving Back

Fareportal is proud to partner with charitable organizations both in New York City and around the world.

Since day one, Fareportal has been giving back to the communities that helped us grow from an ambitious startup to a worldwide leader in travel technology – both at home and overseas.

Sometimes that means volunteering with local children with special needs. Sometimes that means sending care packages to active military members abroad. But it always means giving back.

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 Recent Press Article

Find out more about our CEO Sam Jain here

 Our History

Featuring a suite of brands with a 38-year history, Fareportal is a technology company that powers leading hybrid travel agencies like CheapOairOneTravel, and Travelong, a veteran corporate travel agency founded in Morristown, New Jersey in 1976.

With our strong knowledge and experience in the air travel booking vertical, including corporate travel management and automation of wholesale distribution of complex international airfares, today we operate in North America, Europe, and Asia. We’re also proud to partner with over 450 airlines, over 150,000 hotels and hundreds of car agencies worldwide.

Fareportal’s unique hybrid business model bridges the gap between an online travel agency and a traditional travel agency by providing a convenient online booking capability as well as a 24/7 personalized trip booking experience arranged by hundreds of trained and certified travel agents in multiple countries and in multiple languages. By leveraging company owned and operated contact centers located worldwide, we are able to deliver one of the highest levels of customer service and support in the air travel business.

Travelers around the world can find and book their perfect trip on our websites, mobile and tablet apps, and by calling one of our hundreds of trained and certified travel agents.

Fareportal’s partner airlines benefit from the broad customer reach and strong customer value proposition as compared to the pure OTA model. Focused more on selling international and higher yield complex airfares, partner airlines obtain higher revenue on a per seat basis.


Fareportal Reviews

3.6
94 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Fareportal CEO Sam Jain
Sam Jain
62 Ratings
  • Great career decision - am so glad to be part of the Team here!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Fareportal full-time (more than a year)

    Pros

    This is a true team first environment with some really smart people - the company is growing very fast across all areas and there are literally huge opportunities for everyone involved. It's a fun, great and exciting place to be.

    Cons

    There are literally so many opportunities that we all need to better prioritize our efforts if we are to meet our goals.

    Advice to ManagementAdvice

    Continue as you are - we are gaining traction and discipline and people are excited to be part of the growth.

    Recommends
    Positive Outlook
    Approves of CEO

Fareportal Interviews

Updated Feb 22, 2015
Updated Feb 22, 2015

Interview Experience

Interview Experience

36%
21%
42%

Getting an Interview

Getting an Interview

46%
32%
9%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Application Details

    I applied through a recruiter – interviewed at Fareportal in February 2015.

    Interview Details

    Be prepared, for HR's phone call process to be topical, with a huge lack of collaboration and a near "robotic" attitude that's formulaic as a "process" in their questioning/evaluation. The most mundane aspects of one's employment history are covered, the person really wasn't that swift, was expecting a more savvy, people-oriented HR professional that would be more probing.

    Interview Questions
    • Its not that she asked a difficult question...that would be a compliment to her....unfortunately, as our conversation progressed, her questions weren't realistic to what was at hand...she didn't listen well, was clearly presumptious...   View Answer
    No Offer
    Negative Experience
    Easy Interview

Fareportal Awards & Accolades

Something missing? Add an award
Power List, Travel Weekly, 2013
Travel (Handheld Devices), Webby Awards, 2013
Best in Show Mobile Applications - Travel, W3 Awards, 2012
Power List, Travel Weekly, 2014
Online Travel Services Marketing – Print Advertising, Travel Weekly Magellan Awards, 2013
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Additional Info

Website www.fareportal.com
Headquarters New York, NY
Size 1000 to 5000 Employees
Founded 2002
Type Company - Private
Industry Information Technology
Revenue $2 to $5 billion (USD) per year

Fareportal is first and foremost a technology company.

Sure, we use that technology to help people take much-needed vacations or get the best deals on travel. But that all starts in the back end. Somewhere behind the touchscreens and browser bars is where we do our best work. Since 2002, we’ve been creating cutting-edge, industry-defining technology. And we don’t intend to... More

Mission: Make travel effortless, affordable, and enjoyable by providing customers with their perfect trip, through the relentless pursuit of innovation in technology and... More

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