- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Fasthosts Internet full-time (More than 3 years)RecommendsPositive OutlookApproves of CEORecommendsPositive OutlookApproves of CEO
Simple Staff benefits often overlooked - Fizzy Drinks, Espresso Machine, Tea and Coffe as well as fruit, all free. Fully supportive of training people in areas they want to progress in, will even help with the costs of training. Actively encourage promotion from within rather than looking first to external candidates where possible. Twice yearly awesome all included parties (Summer and Xmas). Backing from management to help you achieve your expectations.
The company is starting to outgrow its current premises and need to quickly find a solution to this as space is getting more and more limited. Shift work (To be expected in a 24/7 operation) can be taxing on personal life.
Advice to Management
Would be of benefit to have more 24/7 areas of the business (Especially over weekends). On call should be on call for anything not just very urgent, highly important issues (If things affect only one person, they can more often than not have to wait until the following week for example).
Getting an Interview
Getting an Interview
- Declined OfferNegative ExperienceEasy InterviewDeclined OfferNegative ExperienceEasy Interview
I applied through a staffing agency. The process took 2 weeks – interviewed at Fasthosts Internet (Gloucester, England (UK)) in June 2013.
Truly appalling process.
I, along with others, who made the the first stage interview were eventually led into a large meeting room some 30 minutes late after arriving on time whilst the room was 'set up'. Why this wasn't prepared the evening before or prior to the 09:00 start is not know, Hard to see what setting up involved as we were led to an empty room Suspect them meant 'tidying up'.
Three individuals then introduced themselves to us and told us a little (little being the operative word) about the company. They seemed to have great difficulty answering some of the questions which were later asked by the attendees and embarrassingly passed over some of the questions. Two of the company representatives were downright scruffy (and I mean scruffy not causal) - one even to the point of looking decidedly grubby in old jeans and tee-shirt which only served to emphasise the fine beer belly he sported!
We were then give 3 tests - a dumbed down technical test, a logic and comprehension test and a phone technique test. For the latter you were led to a grubby, messy live, call centre environment where you simulated a customer conversation with one of the interviewers. For this you were expected to wear an old headset which was past its best and that goodness who knows had worn it before you. No thoughts for hygiene whatsoever.
With a lot of further flapping around all candidates returned to the large meeting room and those who had done better at the tests were asked to stay whilst the others were dismissed.
I was asked to stay but had long decided Fasthosts wasn't for me and I told the interviewers that I did not wish to proceed further as it was not the kind of company I wanted to work for.
- Technical questions very easy e.g. what does DNS stand for? What does FTP stand for. Kids stuff. Most difficult question: what don't you like about yourself? Hardly innovative! Answer Question
Reasons for Declining
Didn't like the look of the company and quite appalled by the state of the workplace. Simply too casual all round. If the staff don't care the management won't care.
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Fasthosts Internet wants businesses to entertain customers fast. The company offers Web hosting services and low-cost broadband Internet access to businesses, individuals, and resellers. Fasthosts automates its services using an online control panel that allows customers to set up and manage their accounts, including adding and managing domain names. The company was founded in 1999 when schoolmates Andrew Michael and Alex Wilding could not find a suitable hosting service for a project Web site they were designing. Andrew Michael was succeeded as CEO in 2009 by Andy Burton...