Fasthosts Internet

  www.fasthosts.co.uk
  www.fasthosts.co.uk

Fasthosts Internet Reviews

4 Reviews
3.4
4 Reviews

Recommend to a friend
Approve of CEO
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Simon Yeoman
2 Ratings
  1.  

    One of the best companies I've had the privilege of working for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support in Gloucester, England (UK)
    Current Employee - Support in Gloucester, England (UK)

    I have been working at Fasthosts Internet full-time (more than 3 years)

    Pros

    Simple Staff benefits often overlooked - Fizzy Drinks, Espresso Machine, Tea and Coffe as well as fruit, all free. Fully supportive of training people in areas they want to progress in, will even help with the costs of training. Actively encourage promotion from within rather than looking first to external candidates where possible. Twice yearly awesome all included parties (Summer and Xmas). Backing from management to help you achieve your expectations.

    Cons

    The company is starting to outgrow its current premises and need to quickly find a solution to this as space is getting more and more limited. Shift work (To be expected in a 24/7 operation) can be taxing on personal life.

    Advice to ManagementAdvice

    Would be of benefit to have more 24/7 areas of the business (Especially over weekends). On call should be on call for anything not just very urgent, highly important issues (If things affect only one person, they can more often than not have to wait until the following week for example).

    Recommends
    Positive Outlook
    Approves of CEO

Fasthosts Internet Interviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

1.0
Average

Interview Difficulty

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Average

Easy
  1.  

    Customer Support Interview

    Anonymous Employee in Gloucester, England (UK)
    Anonymous Employee in Gloucester, England (UK)
    Application Details

    I applied through a staffing agency. The process took 2 weeksinterviewed at Fasthosts Internet in June 2013.

    Interview Details

    Truly appalling process.

    I, along with others, who made the the first stage interview were eventually led into a large meeting room some 30 minutes late after arriving on time whilst the room was 'set up'. Why this wasn't prepared the evening before or prior to the 09:00 start is not know, Hard to see what setting up involved as we were led to an empty room Suspect them meant 'tidying up'.

    Three individuals then introduced themselves to us and told us a little (little being the operative word) about the company. They seemed to have great difficulty answering some of the questions which were later asked by the attendees and embarrassingly passed over some of the questions. Two of the company representatives were downright scruffy (and I mean scruffy not causal) - one even to the point of looking decidedly grubby in old jeans and tee-shirt which only served to emphasise the fine beer belly he sported!

    We were then give 3 tests - a dumbed down technical test, a logic and comprehension test and a phone technique test. For the latter you were led to a grubby, messy live, call centre environment where you simulated a customer conversation with one of the interviewers. For this you were expected to wear an old headset which was past its best and that goodness who knows had worn it before you. No thoughts for hygiene whatsoever.

    With a lot of further flapping around all candidates returned to the large meeting room and those who had done better at the tests were asked to stay whilst the others were dismissed.

    I was asked to stay but had long decided Fasthosts wasn't for me and I told the interviewers that I did not wish to proceed further as it was not the kind of company I wanted to work for.

    Interview Questions
    • Technical questions very easy e.g. what does DNS stand for? What does FTP stand for. Kids stuff. Most difficult question: what don't you like about yourself? Hardly innovative!   Answer Question
    Reasons for Declining

    Didn't like the look of the company and quite appalled by the state of the workplace. Simply too casual all round. If the staff don't care the management won't care.

    Declined Offer
    Negative Experience
    Easy Interview

Fasthosts Internet Awards & Accolades

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Additional Info

Unlock Profile
Website www.fasthosts.co.uk
Headquarters Gloucester, United Kingdom
Size 50 to 149 Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Information Technology
Revenue $25 to $50 million (USD) per year
Competitors Easynet, Zen Internet

Fasthosts Internet wants businesses to entertain customers fast. The company offers Web hosting services and low-cost broadband Internet access to businesses, individuals, and resellers. Fasthosts automates its services using an online control panel that allows customers to set up and manage their accounts, including adding and managing domain names. The company was founded in 1999 when schoolmates Andrew Michael and Alex Wilding could not find a suitable hosting service for a project Web site they were designing. Andrew Michael was succeeded as CEO in 2009 by Andy Burton... More

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