FireHost – Why Work For Us?

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The FireHost Difference

FireHost is the leader in secure cloud hosting, capable of protecting sensitive data and brand reputations of the world's enterprises. With infrastructure built for security,compliance, performance, and service, companies choose us to help de-risk collection, storage, and transmission of payment card and healthcare data.

Hacker awareness, management and prevention come standard with every secure server that has been built from the ground up to exceed PCI DSS and HIPAA compliance requirements. We deliver secure cloud servers to retail and eCommerce, healthcare organizations, SaaS businesses and security companies around the globe.

Secure cloud servers are available in Dallas, Phoenix, London, Amsterdam and Singapore data centers.

Where Ingenuity, Passion, and High Values are Rewarded

The best places to work are filled with employees who are excited about their careers and who feel empowered to push the limits of their potential. FireHost has been named “One to Watch” in three Gartner Magic Quadrants and has grown almost 200+ percent each year, for the last three years. 

FireHost's potential is huge and every employee feels that passion, knows the vision, and lives the company values. New jobs are created practically every day, and everyone on the team learns right away that their role is important to the company’s success.

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Company Values Start with "F"The “Three Fs” value system consists of Family, Faith, and FireHost. Recognizing that each employee has different goals, we endeavor to create a workplace where all parts of your life thrive.
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The Next Great Idea Can Come From AnywhereEmployees enjoy the freedom to take initiative within their role, try new approaches, and break down barriers that lead to new paths for success.
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Enjoy the Reward of Working Hard by Playing HardBecoming the global leader in secure cloud hosting takes skill and persistence, but we always take time to celebrate the key milestones as a team.

Great Career Opportunities in Technology Backed By Exceptional Company Benefits

The overall well-being of our employees and their families is important, and FireHost provides many valuable benefits, programs and tools to help manage the various phases, developments, and priorities in your life.

  • 100% paid employee health, dental and vision insurance plans
  • Generous vacation days from the start
  • Catered lunch every weekday
  • 401K plans, matched
  • International travel
  • Competitive salaries

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Check Your Ego At The Door
At FireHost, we recognize that every employee brings experience and a unique skillset to the company. We value our diversity. We believe that no one individual is more important than another and that every contribution has significance in its own way. This is why our Heroes check their ego at the door when entering the building each day. This cultural mindset helps ensure that we work together effectively as a team to deliver the best security and service to our customers.
 

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Security Without Compromise
We are a security company. Security is our top priority. It is why we exist. We never compromise in our effort to provide customers with the industry’s most secure managed cloud. We volunteer our best every day, and we go to any length needed to ensure our customers are protected to the fullest extent possible. We do not believe in taking shortcuts to deliver services or protect our customers. Simply put, we want customers to rave about their experience with us.
 

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Create Raving Fans
When it comes to the security we provide our customers, good-enough service is simply not good enough. FireHost believes in going beyond the expectations of our customers and providing them with a level of service that leaves them with a raving impression of our company and employees. We apply this same pursuit to our Heroes. We want our Heroes to rave about working at FireHost. Their enthusiasm and passion will produce a higher quality of service that translates to customer experience. We understand the importance of this linkage. Ultimately, our goal is to make every customer a Raving Fan.
 

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Bad News First
We know that from time to time situations occur that are out of our control. We also acknowledge that no company or individual is perfect. We foster a culture that encourages a healthy degree of calculated risk-taking, which we believe drives creativity and innovation. While we strive for perfection, we encourage Heroes to bring issues to the table and recommend solutions. This corporate culture allows us to grow as a company, determine areas where we can improve and work in an environment of honesty and openness.
 

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The 3 F’s (Faith, Family, FireHost)
FireHost understands that while career is a life priority, family and faith are equally important. Acknowledging that happy employees typically exhibit a higher level of performance at work, FireHost works hard to build a culture of balance, inclusion, and commitment. We firmly believe that everyone must prioritize the items in life that matter most to them and ask only that our Heroes make FireHost one of their top priorities.

FireHost Reviews

4.1
Rating Trends
Recommend to a friend
Approve of CEO
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Chris Drake
7 Ratings
  • Featured Review

    Helpful (7)

    Competent co-workers - Bright Future - Faith in leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Richardson, TX
    Current Employee - Sales in Richardson, TX

    I have been working at FireHost full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    FireHost is more of an adventure every day than it is a job - I don't stop at 5:00, I keep working because I'm excited to contribute and I see how my contribution creates progress for the business. Compensation is competitive with the market, benefits are upgraded every year. Leadership consistently makes the right choices to continue improving value for the customers, and compensation for the employees. The people that I work with on a daily basis are hungry and competent - this is not like working with the living dead - people are excited to be here. I think things are more fair here than at other companies that I have been a part of - there's no boys club or executive clique, promotion is based on talent, effort and results - not seniority or who you know. I have a lot of faith that the senior management is honest and puts thought and care when considering how the company treats employees. I love to come to work everyday. The amount of time and effort Senior management expends communicating to the employees is unmatched - company goals are very clear, how we are attaining those goals is clear, and mistakes get fixed.

    Cons

    You have to manage your own work-life balance, its an exciting place to work and its a common mistake to over commit your own time - but that is not demanded. Things change, a lot, and that can be uncomfortable - even scary - if you can't handle a lot of change, it can be a stressful place to work. Most of the big issues I saw with the business 9 months ago from an employee's perspective have been fixed or I can see being fixed in the future. No workplace is perfect - but I believe FireHost will always continue to improve. You have to be brave to succeed here.

    Advice to Management

    Company wide incentives - some of our biggest contributors don't see a consistent reward for their extra effort.


FireHost Interviews

Interview Experience

Interview Experience

87%
12%
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Getting an Interview

Getting an Interview

55%
22%
22%

Interview Difficulty

3.4
Average

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  1.  

    Applications Developer Interview

    Anonymous Employee in Richardson, TX
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at FireHost (Richardson, TX).

    Interview

    A meeting with two managers in a discussion format. They went through my resume and asked about various items on it. I had plenty of opportunities to ask them about the position an the company. After the interview I contacted their HR recruiter for feedback. I never heard back from her. I normally work with through recruiting firms who offer feedback after the interview. When I have interviewed directly with companies in the past I usually get a "we've got your resume on file and we'll let you know..." which is code for no thanks. But at least you hear some from them. I was on the fence after I read some employee reviews so maybe it's a good thing I never heard back from them.

    Interview Questions

FireHost Awards & Accolades

Something missing? Add an award
Top 100 Best Places to Work in IT , ComputerWorld, 2013

Additional Info

Website www.firehost.com
Headquarters Richardson, TX
Size 150 to 499 Employees
Founded 2006
Type Company - Private
Industry Information Technology
Revenue $50 to $100 million (USD) per year
Competitors Rackspace, Microsoft

FireHost is the leader in secure cloud hosting, capable of protecting sensitive data and brand reputations of the world's enterprises. With infrastructure built for security, compliance, performance, and service, companies choose us to help de-risk collection, storage, and transmission of payment card and healthcare data. Hacker awareness, management and prevention ... More

Mission: Our core is an unshakable, no-compromise commitment to protect our customer's digital assets with integrity and innovation by utilizing our expert experience in security, compliance, performance, and service.

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Recent Updates
  • FireHost update
    30+ days ago

    Know your people! Watch as FireHost's Threat Resistance Unit explain what insider threats are and discuss ways to limit your exposure and better protect your assets. http://glassdoor.com/slink.htm?key=vIfmi

    Insider Threats - Limit Your Exposure : TRU Episode 11

    Gain insights from FireHost's Threat Resistance Unit (TRU) on a vulnerability within your own walls: insider threats. They'll explain what insider threats are and discuss ways to limit your exposure and better protect your assets. #resistanceisrequired #dontsuckatpatching #knowyourpeople

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